BPO Executive Job Vacancies in Tamil Nadu

Job Title: Tele Sales ExecutiveJob Summary:We are looking for a motivated and results-driven Tele Sales Executive to join our team. The candidate will be responsible for contacting potential customers over the phone, generating leads, explaining products/services, and closing sales.Key Responsibilities:Make outbound calls to prospective customers.Handle inbound sales inquiries professionally.Explain products/services and answer customer questions.Generate and follow up on leads.Achieve daily/weekly/monthly sales targets.Maintain and update customer database in CRM.Build and maintain good customer relationships.Resolve customer concerns and objections effectively.Prepare daily sales reports.Requirements:Proven experience in telesales, telemarketing, or customer service (preferred).Excellent communication and persuasion skills.Ability to handle rejection and remain motivated.Basic computer knowledge (MS Office/CRM software).Strong negotiation skills.Target-oriented mindset.High school diploma or graduate (as per company requirement).Skills:Strong verbal communicationSales and negotiation skillsCustomer handling skillsTime managementConfidence and positive attitude

We are looking for a dedicated Tele Caller to join our team in Saidapet, Chennai. The ideal candidate will have 2 to 5 years of experience and a graduate degree. This is a full-time position where you will work from the office.As a Tele Caller, your primary responsibility will be to engage with potential customers through phone calls. You will introduce our products and services and gather information about customer needs. Additionally, you will follow up on leads and provide excellent customer service to enhance satisfaction and retention. It will be important for you to maintain accurate records of calls, customer interactions, and feedback to help improve our services.The required skills for this role include strong communication and interpersonal abilities, allowing you to connect effectively with clients. You should be confident and persuasive, capable of handling objections with tact. Time management is essential as you will need to prioritize calls and manage your schedule efficiently. A customer-focused attitude is important, and you should be able to work independently as well as part of a team. Familiarity with CRM software and basic computer skills will be advantageous. Previous experience in sales or customer service is a plus, as it will help you excel in meeting targets and contributing to our business goals.

Good verbal communication (English + regional language is a plus)Persuasion and negotiation skillsConfidence and positive attitudeBasic computer knowledge (CRM tools, MS Office)Active listening skillsAbility to handle rejection and stay motivated

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

Greeting From Vishakan Placement Service!!!Hiring Professional Course Advisor -Voice Sales (Female Candidate )Position: Professional Course AdvisorProcess: Sales (Lead Conversion)Industry:Corporate Education Consulting OrganisationWork Location: Ambattur OT ChennaiQualification: Graduate MustLanguage:Fluency in English/Hindi/TamilExperience: 3-5 Yrs (Relevant Exp in Telecaller Voice Process-Sales/ Product Sales/ B2B Sales/Sales Co-ordinator/Pre-sales executive/Student counselor) Salary: 25 k CTC - 32 k CTC + High Paid IncentiveSkills: Good communication in English-Tamil/ Ms-Office/B2C-B2B sales knowledge/ Mail Drafting / Lead Generation/Call Convincing skills/ Good attitude with professional.Skills Required:1.Applicants should possess at least one year of experience in a sales process, such as banking, insurance, or a related field.2.Robust sales and negotiation abilities3.Exceptional communication and interpersonal abilities4.Goal-driven mindset with a track record of meeting sales targets5.English-Tamil or Hindi additional Speaking candidate is preferredJD :Handle new leads and counsel the Employee on courseDevelop and execute strategies to drive business in new and existing marketsLeading the entire admissions of the region.Handling sales and Operations in PAN India.Mentor Sales team to help them achieve individual & team objectives Assess the strengths and weaknesses of the sales team and manage the sales program accordinglyProvide on-the-ground support for sales associates as they generate leads and close new dealsMeet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them Develop and implement new sales initiatives, strategies and program.No of openings: 25 Female Candidate Only Age Range: 25 to 38 yearsJob timing : 9.30 AM- 6.30 PM /Sunday week-Off 100% Walkin Interview - Work From Office Immediate Joiner Must Interview Process: Walkin interview F2F- HR RoundWork Location: Chennai Ambattur OTCandidate Preferred Location: Ambattur OT/ Avadi/Ayyapakkam/ Thirumullaivoyal/ Avadi/Pattabiram/Thiruninravur/Annanur.Interested Candidate Call Immediately -will schedule walkin interview Contact Person: HR Pradeep +91 9551952508 jobvpservice@gmail.com

We are looking for a dedicated Tele Caller to join our team in Villivakkam. The ideal candidate should have a positive attitude and a strong willingness to learn. No previous experience is required, making this a great opportunity for freshers.**Key Responsibilities:**- **Making Calls:** Engage with potential customers by making outbound calls to promote our products or services.- **Customer Interaction:** Listen to customer needs and provide information about offerings, ensuring a pleasant experience.- **Record Keeping:** Maintain accurate records of calls, including customer details and feedback, to help improve our services.- **Follow Up:** Contact leads and previous customers for follow-ups, helping to encourage sales and gather insights.- **Feedback Collection:** Gather customer feedback during calls to assist in enhancing overall service quality.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English and/or local languages are essential for effective interactions.- **Listening Skills:** Ability to listen attentively to customers and understand their needs.- **Basic Computer Skills:** Familiarity with using computers and handling databases is important for record-keeping tasks.- **Team Player:** Willingness to work collaboratively within a team to achieve common goals.- **Positive Attitude:** A friendly demeanor and enthusiasm can help create rapport with customers. This role requires a commitment to working full time from the office and is suitable for individuals who are eager to start their career in telemarketing.

Handling the clients through calls.negotiate the deal with the clients.assigns the task to the employee.manage the documentation and report effectively .learn the business knowledge daily / updatefully.

We are looking for a motivated Tellecaller to join our team in Chennai. As a Tellecaller, you will engage with customers over the phone to provide information about our products and services and assist with inquiries.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to offer our services and promote our products, ensuring a clear understanding of their needs.2. **Handling Inquiries**: Addressing customer queries promptly and accurately is crucial. You will provide information and solutions to help them make informed decisions.3. **Updating Records**: Keeping accurate records of customer interactions and feedback is essential. You will enter data into our system to ensure our records are up-to-date.4. **Meeting Targets**: You will need to meet call targets and contribute to the overall sales goals of the team. Your performance will be measured based on your ability to engage customers effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and listening, to engage effectively with customers. Basic computer knowledge is necessary to update records and handle inquiries efficiently. As a fresher, a positive attitude and eagerness to learn will be highly valued. Punctuality and reliability are essential, as you will be expected to work full-time from our office in Chennai.

Job Title: Tele Collection ExecutiveRole Overview:Responsible for contacting customers to collect overdue payments on loans, credit cards, or other financial products, while maintaining professionalism and compliance.Key Responsibilities:Call customers to remind and follow up on pending duesNegotiate repayment plans and settlements as per company policyHandle delinquent accounts (buckets, NPA cases, etc.)Update call details and collection status in the system (LMS/CRM)Track promises to pay (PTP) and ensure timely follow-upCoordinate with field team/legal team for escalated casesMaintain daily targets for calls, collections, and recovery rateEnsure adherence to compliance and call quality standardsRequired Skills:Good communication and negotiation skillsStrong follow-up and convincing abilityBasic computer knowledge (Excel, CRM tools)Ability to handle pressure and meet targetsKnowledge of collection process and delinquency buckets is an advantageQualification:Any graduate (preferred)Experience: 0

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

Location : TuticorinJob Type : Full-TimeJob DescriptionResponsibilities:Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.Requirements:Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.Negotiation Skills: Strong negotiation and conflict resolution skills.Education: Any Degree.

Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.

Job Description - TelecallerOrganization: National College, TirunelveliLocation: Vinayaga Avenue, Tiruchendur Main Rd, near Income Tax OfficePosition: Telecaller Job Responsibilities:Make outbound calls to students and parents to explain college courses and admission details.Handle incoming calls and respond to inquiries about courses, fees, and schedules.Maintain and update student enquiry records accurately.Follow up with interested candidates and convert enquiries into admissions.Provide clear and correct information about the college and its programs.Coordinate with the admissions team for smooth processing.Achieve daily and monthly calling and enquiry targets. Eligibility & Skills:Minimum qualification: Any degree / Diploma.Good communication skills in Tamil and basic English.Ability to convince and handle queries politely.Basic computer knowledge (MS Office, data entry).Freshers can apply (training will be provided). Working Time:9:15 AM - 5:45 PM Salary:8,000 - 12,000 per month (based on experience and performance) Job Location:National institute of management and science tirunelveli

Calling customers and informing about payment and Benefits of Life Insurance

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.**Key Responsibilities:**- **Making Outbound Calls:** You will initiate calls to potential and existing customers to discuss our products and services.- **Providing Information:** You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- **Customer Assistance:** You will support customers by resolving any issues they might have and ensuring they have a positive experience.- **Maintaining Records:** You will document customer interactions and update records in our database to keep track of communications and follow-ups.- **Meeting Targets:** You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.**Required Skills and Expectations:**- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

Candidate required with good communication.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

Hiring: Business Development Executive (Telecalling)Prismark Assets Private Limited is a premier Real Estate and Construction firm in Coimbatore. We are looking for enthusiastic, goal-oriented, and silver-tongued Telecallers to join our growing sales force and help us connect people with their dream homes. Job OverviewRole: Business Voice Process / TelecallerLocation: Peelamedu, CoimbatoreEmployment Type: Full-Time Your Key ResponsibilitiesInbound & Outbound Calling: Reach out to potential leads and introduce them to our premium real estate projects (Plots, Villas, and Apartments).Lead Generation: Identify interested clients and schedule site visits for our field sales team.Relationship Building: Maintain a friendly and professional rapport with clients to understand their investment needs.Data Management: Keep an organized record of calls and customer feedback in our database.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Company 4: ICCS Kotturpuram Location :Tamil Inbound Voice process-CM Helpline customer careDay & late evening shift only (No night shift)6 days working with 1 rotational week offHandle customer queriesInterview Location: will attach mail once profile confirmed Qualifications: Plus two/degree/Diploma (with arrears also can apply)CTC: 13000 (Incl PF & ESI)No of requirements : 15Kindly analyze the Complete JD and start sourcing the candidates Daily has to submit 4 profiles for an Interview

Bulk hiringTamil voice process - 50Hindi voice process - 2Work & Interview locationWill update soon at the time of interviewDay shift and afternoon shift - 9.30-6.00pm / 1.00pm-9.00pmFluency in English and Hindi

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.