We are looking for a BPO Telecaller to join our team in Anna Nagar, Chennai. This is a full-time position ideal for someone with a passion for customer service and communication skills, as you will be handling customer inquiries and providing support.
Key Responsibilities:
1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our products and services to enhance customer satisfaction.
2. **Data Entry**: Maintain detailed records of customer interactions and update the database with relevant information to ensure accurate tracking of inquiries and resolutions.
3. **Follow-Up Calls**: Conduct follow-up calls to customers to ensure their issues have been resolved and to gather feedback about their experience.
4. **Team Collaboration**: Work closely with your team members to meet daily targets and share feedback to improve the overall customer service process.
Required Skills and Expectations:
Candidates should possess strong communication skills in English and Tamil. A friendly and patient attitude is essential for effectively handling customer calls. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry tasks. Being a quick learner who can adapt to new information is crucial. As a female candidate, you will contribute positively to our diverse team, and your ability to work well with others will be highly valued. This role is perfect for individuals looking to start a career in the BPO sector, even if you have no prior experience.
Experience
0 - 1 Years
No. of Openings
100
Education
12th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
21 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI
Walk-in interview location
NO, 956, TVS Ave, TVS Colony, Anna Nagar West Extension, Chennai, Tamil Nadu 600101
Walk-in Date
22/07/2026 - 30/12/2026
Walk-in Time
09:30 AM - 03:30 PM