BPO Executive Job Vacancies in Punjab

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

We are looking for a motivated Telecaller to join our team in Jalandhar. In this role, you will be responsible for making outbound calls to potential customers, promoting our products, and assisting them with their inquiries. This is a full-time position for candidates with 0 to 2 years of experience.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to introduce our products and services. Your goal is to engage them and generate interest.2. **Handling Inquiries**: You will assist customers by answering their questions and providing detailed information about our services. Strong communication skills are essential to ensure customers feel valued and informed.3. **Maintaining Records**: You will keep accurate records of customer interactions and feedback. This helps in tracking progress and understanding customer preferences.4. **Achieving Targets**: You will be expected to meet daily or weekly calling targets. Demonstrating persistence and a positive attitude will be key to achieving success in this aspect.Required Skills and Expectations:To succeed as a Telecaller, you should have strong verbal communication skills in both English and Hindi. You must be able to listen effectively and respond to customer needs. A friendly and persuasive demeanor is important for building rapport with clients. Being organized and detail-oriented will help you manage customer information effectively. A basic knowledge of telecalling techniques and a desire to learn more will contribute to your growth in this role.

As a Tele Caller, you will be an essential part of our team, responsible for engaging with potential customers and providing information about our products and services. Your work will involve communicating over the phone to promote our offerings and achieve sales targets.**Key Responsibilities:**- **Contact Potential Customers:** Initiate calls to prospective clients, introducing our products and services to create interest.- **Provide Information:** Clearly explain the features and benefits of our offerings, ensuring potential customers understand their value.- **Record Interaction Details:** Maintain accurate records of all calls and customer interactions in our database to track progress and follow up as needed.- **Handle Customer Queries:** Respond to questions and concerns from potential customers, providing prompt and professional assistance.- **Achieve Sales Targets:** Work towards meeting individual and team sales goals, contributing to the overall success of the organization.- **Follow Up on Leads:** Regularly follow up with leads who have shown interest, encouraging them to make a purchase.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A friendly and persuasive personality is essential for building rapport and influencing potential buyers. Time management is key, as you will need to handle multiple calls and tasks efficiently throughout the day. Additionally, basic computer skills are necessary for recording information and accessing customer data. Fresh graduates, particularly those with a B.A. degree, are encouraged to apply, as this role is designed for individuals looking to start their career in sales and customer service.

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

We need a tele caller cum Counselor in Immigration Industry. Who have good calling skills and experienced in sales.

Customer Care is a service provided by a company to assist customers before, during, and after purchasing a product or service. The main goal of customer care is to ensure customer satisfaction by resolving issues, answering questions, and providing accurate information in a professional and timely manner.

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.

As a Calling Executive, your main responsibility will be to make outbound calls to potential customers. You will be required to communicate effectively over the phone and possess good telecommunication skills. The role will involve engaging with customers in a professional manner and promoting products or services. A high level of patience and communication skills are essential for this role. Candidates with a 12th pass qualification and 0-1 years of experience in a similar role are encouraged to apply. The job will be full-time, requiring you to work from the office from 9.30 am to 5.30 pm. Experience in tele marketing or working in a BPO call center is a plus. If you are confident in your communication abilities and enjoy interacting with people over the phone, this position may be a good fit for you.

Hiring : Tele Callers (20 Positions) Night ShiftShift : (Night Shift)Location : Mohali, Sector 75Industry : BPOSalary : 18,000 25,000Meals : ProvidedWorking Days : 6 days a weekRequired Skills :Basic computer knowledgeFluency in spoken English

Key responsibilities:1. Handling customer queries: Respond to customer inquiries promptly and professionally to address any concerns or issues they may have.2. Providing product information: Educate customers on company products or services, helping them make informed decisions.3. Resolving complaints: Address and resolve customer complaints or disputes to ensure customer satisfaction and loyalty.4. Processing orders: Assist customers with placing orders, tracking shipments, and resolving any issues related to the ordering process.5. Maintaining customer records: Keep detailed and accurate records of customer interactions, purchases, and feedback for future reference.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with customers through phone, email, or in-person interactions.2. Customer-oriented approach: Demonstrate a strong focus on providing exceptional customer service and ensuring customer satisfaction.3. Problem-solving abilities: Ability to think quickly and creatively to resolve customer issues and complaints in a timely manner.4. Patience and empathy: Ability to empathize with customers and remain patient and calm in challenging situations.5. Basic computer skills: Proficiency in using basic computer programs and systems to access customer information, process orders, and respond to inquiries.

Job Openings for 1 Tellecaller Job with minimum 1 Year Experience in Mohali having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Microsoft Excel, Phone Banking, Domestic BPO, Presentation Skills, Cold Calling, Marketing Communication etc.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Hiring for 15 BPO Telecaller Jobs in Pune Station Road, Delhi Gate, Surat, Surat, Gujral Nagar, Jalandhar, Jawaharnagar(GujaratRefinery) Rajkot, Ujjain, Indira Nagar, Patna, Indore, Bhopal, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.Com with Good knowledge in Customer Support, Customer Care etc.

We are looking for a confident, target driven, and experienced tale caller and counsellor to join our immigration team. The ideal candidate should have excellent communication skills and the ability to guide clients through various visa processes including study, Tourist Visa.Key Responsibilities:Provide accurate information to clients regarding visa processes for different countries.Handle walk-ins and convert leads into successful enrolments.Counsel clients based on their eligibility and requirements.Maintain follow-ups with potentials clients through phone, email or meetings.Coordinate with documentation and tale calling teams to ensure smooth processing.Maintain proper records of clients, applications and follow-ups.Meet weekly/monthly enrolments targets.Requirement:Minimum 6 months of experience in the immigration industry.Strong communication and interpersonal skills.Must be confident, proactive and target-oriented.Ability to work in a team and under pressure.Face to face interview: Monday to Saturday Timing 11 A.M to 5 P.M.Contact no. 9876089154Job type: Full time, fresherPay: 12000 to 30000Schedule:* Day shiftLanguage:* Hindi* EnglishWork Location: In person

This is a full-time on-site role for a Caller located in the Mohali district. The Caller will be responsible for making outbound calls to potential clients, scheduling appointments, conducting follow-up calls, and maintaining detailed records of conversations. The role also includes handling customer inquiries, providing information about our services, and achieving daily and monthly call targets.Qualifications1. Strong communication and interpersonal skills2. Excellent customer service skills and the ability to handle inquiries professionally3. Experience with call center systems and databases4. Basic knowledge of blockchain technology and cryptocurrency is a plus5. Ability to work independently and as part of a team6. Proficiency in using office software and systems7. High school diploma or equivalent; a bachelors degree is a plus

Telecaller

Job description:Position: Telecaller - Real EstateLocation: Mohali, Sector 82Experience Required: 1-2 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.Interested candidates please call/ WhatsApp on 7087029520

Hiring: Tele Callers (20 Positions) Night ShiftShift: (Night Shift)Location: Mohali, Sector 75Industry: BPOSalary: 18,000 25,000Meals: ProvidedWorking Days: 6 days a weekRequired Skills:Basic computer knowledgeFluency in spoken English