Hiring For Customer Support Specialist Freshers

As a Customer Support Specialist, you will be responsible for assisting customers with product inquiries, order processing, and issue resolution. You will communicate with customers via phone, email, and chat to ensure a positive experience. Additionally, you will track customer interactions and provide feedback to improve services.

Key responsibilities include:

1. Responding to customer inquiries: You will address customer questions and concerns promptly and professionally.

2. Processing orders: You will assist customers with placing orders and ensuring accurate delivery.

3. Issue resolution: You will troubleshoot problems and provide solutions to customer issues effectively.

4. Communication: You will communicate product information and updates to customers clearly and accurately.

5. Feedback: You will collect feedback from customers to identify areas for improvement in products and services.

The ideal candidate for this role should have a graduate degree, strong communication skills, and the ability to multitask effectively. Experience in customer service is preferred but not required. You should be a team player with a positive attitude and a willingness to learn and grow in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Graduate

• Role

  Customer Support Specialist

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Info.kms16@gmail.com