BPO Executive Graduate Experience Jobs in Gurgaon

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

For more details contact me directly Ms Kajal Rajput 9990120011

*Hiring for Quality Consultant / Quality Analyst**5 days working weekends off**Location: Gurugram (Work from Office)**Experience: 13 years in international voice or domestic cce**Salary: 1.5 2.75 LPA**Key Responsibilities*Conduct call audits and quality monitoringCoach agents to improve performance and customer experienceEnsure adherence to quality standards and processes*Eligibility*Graduate in any stream6 months international or 18 months domestic process experience (CSA/CSR/CSE)Strong English communication (verbal & written)Willing to work in a 247 international processSkills Required:Quality Audit, Call Monitoring, Quality AnalysisPerks:Travel reimbursementIn-house cafeteria & game zoneFree parkingInterview: 2 video rounds, same-day offer

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

GurgaonInbound - Voice processGraduateMin 1 year exp in bpo24/7 shifts , one side cab in odd hoursExperience Salary:- Salary - upto 25k CTCPlus Quarterly bonus 5.5 days workingWork from officeWalk-in InterviewShare references as wellShare your resume at below number Contact-8882528992 (WhatsApp only)

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

*Hiring Alert: Agoda Travel Voice for Gurgaon location!**Job Title:* Customer Support Representative*Location:* Gurgaon*Process:* Agoda Travel Voice Process*Eligibility:*- Any Graduate/Undergraduate (B.E/B.Tech requires 60% marks)- Experienced: 1 year in customer support- Freshers: minimum 6 months experience required- *Freshers (Min 6 months customer support exp) /Experienced both can apply*- Excellent communication skills *Salary Details:*- *Experienced:* 4,68,850 (max 30% hike) 31,243 in-hand- *Freshers:* 3,38,850 20,902 in-hand- Monthly Incentive: 3,500 (MIV)*Hiring Process:* (Virtually)- SWAR assessment- VNA (Voice & Non-Voice Assessment)- Operations interview- Versant test - 60 Cab facility and AllowanceContact HR supriya sharma - 9958239443

Vega voice process

*Outbound and Inbound Calls:*Making calls to potential and existing customers to explain products/services, generate interest, and follow up on leads. Handling incoming calls to address customer inquiries, complaints, and provide support. *Sales and Lead Generation:*Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments. Converting prospects into customers through effective communication and follow-up. *Customer Relationship Management:*Building rapport with customers, understanding their needs, and resolving their issues or complaints. *Maintaining accurate call logs and updating customer records in the database. *Achieving Targets:Meeting daily or weekly call targets and contributing to overall sales or engagement goals. Communication and Negotiation:Effectively communicating with customers, handling objections, and negotiating terms to close deals. Product Knowledge:Staying updated on product features, benefits, and pricing to effectively promote them to customers. Reporting and Documentation:Maintaining records of all interactions, generating reports on sales or customer feedback, and providing analysis to the team lead.

Graduation Mandatory (No BE or B.Tech)1 year of customer service experience in BPO is mandatoryNV Versant- 54Voice Versant- 60

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Location Gurgaon Role Business Development Executive Job Description 1. Generating new leads & Meeting Sales goals by cold calling, email marketing etc.2. Acquiring new business & following the complete sales cycle prospecting, generating leads, meetings, requirement gathering, business proposal, negotiation, related documentation & closure of lead. 3. Develops new accounts by researching and identifying potential leads, soliciting new business, and building connections.4. Achieve quarterly and annual sales targets.5. Maintain strong MIS of all leads and accounts. 6. Keeps product knowledge up to date by studying item descriptions and participating in ongoing training.7. Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.8. Good understanding of the complete sales cycle and drivingpotential.

URGENT HIRINGLOCATION - GURGAONCustomer service Executive1 yr Bpo exp is mandatory**Graduation mandatory **1yr of BPO experience on paper is mandatory **Excellent English communication without any grammatical errors**6 Days working**Rotational shift (Night shifts are there for boys and for girls only day shift)**Rotational weekly offSalary25,000CTC and21,250inhand

We are looking for Experienced Telecom Solutions Sales staff who has great and successful experience in selling to Enterprise and BPOs with over 50 application users of UCaaS, Dialer,SIP Trunking for international dial.

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

Job Title: Tele Sales Executive Location: Gurugram, Haryana Job Type: Full-Time (Work from Office) Salary: As Per Market Standard Best Company Overview: We are a young tech start up, with the aim to drive Transformational Social Change at scale, in the Blue-Collar Universe of 1Bn workers across South Asia, through Skilling, Jobs & Career growth, Social Platforms and Financial Inclusion. Position Overview: We are seeking a dynamic and results-driven Tele Sales Executive to join our team. The ideal candidate will be responsible for converting leads into sales by providing exceptional communication, understanding customer needs, and promoting our products/services effectively. This role requires a persuasive communicator with a customer-first attitude and a proven track record in sales. Key Responsibilities: 1. Lead Generation & Qualification: a. Proactively reach out to potential customers through provided leads or databases. b. Convert Lead to Sales by providing detailed Product information which will be useful to the customer 2. Sales Execution: a. Sell products using solid pitch to convert the lead b. Handle Outbound sales calls to meet or exceed sales targets. c. Follow up leads to nurture relationships and convert. Required Qualifications & Skills: 1. Experience: a. Proven experience in tele sales, inside sales, or a related role (2-3 years preferred). 2. Education: a. Should be Graduate or Pursuing 3. Communication Skills: a. Excellent verbal and written communication. b. Ability to articulate thoughts clearly and persuasively over the phone. 4. Sales & Negotiation Skills: a. Strong ability to handle objections and close sales effectively. b. Persuasive and target-driven with the ability to thrive under pressure. 5. Personal Attributes: a. Self-motivated, results-oriented, and an energetic team player. b. Strong organizational skills and attention to detail. Key Performance Indicators (KPIs): Number of calls made daily/

(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail

Key Responsibilities:Customer Engagement:Make outbound calls to potential and existing customers to promote products/services.Handle inbound inquiries and convert them into sales opportunities.Sales Targets:Achieve or exceed assigned sales quotas on a monthly/quarterly basis.Upsell and cross-sell additional products/services to existing customers.Product Knowledge:Develop in-depth knowledge of the companys products/services to effectively communicate benefits and features to customers.Qualifications:Bachelors degree in any discipline.Proven experience of at least 1 year in telesales, telemarketing, or a similar role.Strong understanding of sales principles and customer service practices.

Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

Sales Trainer**Graduate**Work experience as a Trainer in a Sales process**Excellent Communication **Rotational shift**Night shift for Boys (means shift ends at 12pm) and Dayshift for Girls**5 Days working**2Rotational weekly offs**10.5hrs Total working**No company transport**Process is related to sale of MNC electronic products.