Looking For Quality Analyst

Hiring for Quality Consultant / Quality Analyst

5 days working weekends off

Location: Gurugram (Work from Office)

Experience: 1–3 years in international voice or domestic cce

Salary: ₹ – LPA

Key Responsibilities

Conduct call audits and quality monitoring

Coach agents to improve performance and customer experience

Ensure adherence to quality standards and processes

Eligibility

Graduate in any stream

6 months international or 18 months domestic process experience (CSA/CSR/CSE)

Strong English communication (verbal & written)

Willing to work in a 24×7 international process

Skills Required:

Quality Audit, Call Monitoring, Quality Analysis

Perks:

Travel reimbursement

In-house cafeteria & game zone

Free parking

Interview: 2 video rounds, same-day offer

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Quality Analyst

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office