International Telecaller (Male)

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.

Key Responsibilities:

1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.

2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.

3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.

4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.

5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.

Required Skills and Expectations:

The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

• Experience

  1 - 2 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  International Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office