*Outbound and Inbound Calls:
*Making calls to potential and existing customers to explain products/services, generate interest, and follow up on leads. Handling incoming calls to address customer inquiries, complaints, and provide support.
*Sales and Lead Generation:
*Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments. Converting prospects into customers through effective communication and follow-up.
*Customer Relationship Management:
*Building rapport with customers, understanding their needs, and resolving their issues or complaints. *Maintaining accurate call logs and updating customer records in the database.
*Achieving Targets:
Meeting daily or weekly call targets and contributing to overall sales or engagement goals.
Communication and Negotiation:
Effectively communicating with customers, handling objections, and negotiating terms to close deals.
Product Knowledge:
Staying updated on product features, benefits, and pricing to effectively promote them to customers.
Reporting and Documentation:
Maintaining records of all interactions, generating reports on sales or customer feedback, and providing analysis to the team lead.
Experience
1 - 3 Years
No. of Openings
2
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, Any Bachelor Degree, M.B.A/PGDM
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office