*outbound and inbound calls:
*making calls to potential and existing customers to explain products/services, generate interest, and follow up on leads. handling incoming calls to address customer inquiries, complaints, and provide support.
*sales and lead generation:
*explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments. converting prospects into customers through effective communication and follow-up.
*customer relationship management:
*building rapport with customers, understanding their needs, and resolving their issues or complaints. *maintaining accurate call logs and updating customer records in the database.
*achieving targets:
meeting daily or weekly call targets and contributing to overall sales or engagement goals.
communication and negotiation:
effectively communicating with customers, handling objections, and negotiating terms to close deals.
product knowledge:
staying updated on product features, benefits, and pricing to effectively promote them to customers.
reporting and documentation:
maintaining records of all interactions, generating reports on sales or customer feedback, and providing analysis to the team lead.
Experience
1 - 3 Years
No. of Openings
2
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, Any Bachelor Degree, M.B.A/PGDM
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office