Back Office Assistant Fresher

Lakshmi North East Solutions (LNES)

0 - 1 Years
1 Openings
1.0 - 1.3 Lac/Yr
Posted 47 days ago
Face-to-Face interview
Six Mile, Guwahati

Key Skills

Administrative Support Data Entry Hotel Operation Document Management Customer Data Management Database Maintenance Reservation Systems Record Keeping Microsoft Office Suite Hotel Administration Communication Skills Time Management Operational Efficiency Customer Support Backend Operations

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Job Description

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.

- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.

- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.

- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.

- Inventory Management: Help track and manage the inventory of hotel supplies (., stationary, linens, etc.), ensuring proper stock levels.

- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.

- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.

- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.

- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.

- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.

- Data Analysis: Help with collecting and analyzing data related to hotel performance (., occupancy rates, revenue), and prepare insights for management.

- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com
Role
Back Office Assistant
Industry Type
Recruitment Consulting / Staffing Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.