Voice Process Executive Graduate Jobs in Bangalore

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:1. Handle inbound and outbound voice calls professionally2. Resolve customer queries and provide accurate information3. Maintain proper call documentation and follow communication protocols4. Ensure customer satisfaction and service quality standardsLanguage Requirements:Marathahalli Location:Good English + Malayalam / TamilHebbal Location:Good English + Malayalam / Tamil / TeluguSkills Required:Good verbal communication skillsCustomer-focused attitudeAbility to handle calls confidentlyWillingness to work in rotational shiftsScreening Process:HR RoundAssessmentOperations RoundWork Location & Mode:Location: Hebbal & Marathahalli, BangaloreEmployment Type: Direct EmploymentWork Schedule:Working Days: 6 days a weekWeek Off: 1 Rotational OffShift Timings:Female Candidates:6:00 AM 3:00 PM7:00 AM 4:00 PMMale Candidates:3:00 PM 12:00 AM4:00 PM 1:00 AMJob Type: Full-time

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Mandatory Skills:Strong experience in International Voice Process (specifically US regions)Excellent communication skills both verbal and writtenOpen to candidates from any background/domain Job Summary:The Analyst will serve as the first point of contact for associates (including managers) and non-associates reaching out to the HR Service Center.Key Responsibilities:Respond to general queries related to HR, Payroll policies, and portal navigationRefer to the online knowledge base for accurate information and guidancePerform administrative tasks supporting service center operationsUse a case management tool to track and manage service requestsEscalate or transfer cases to other service center teams when required

resolve customers queries and provide accurate information, collaborate with teams to provide excellent customer service, meet customer satisfaction. the candidate should have good communication skills and should be able to work in rotational shifts, both freshers and experienced can apply.

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

Hiring: International Voice Process Night Shift Location: HSR layout,Bangalore Salary: 18,000 20,000 Requirements: Excellent English communication Willing to work night shifts Experience preferred (freshers can apply)Role: Handle international customer calls, resolve queries & provide support.

We are hiring a Telesales Representative to make outbound calls, explain mobile marketing services, follow up on leads, and close sales. Strong communication, CRM knowledge, and a sales-driven attitude are key. Experience in telesalespreferred.Key Responsibilities:Make outbound sales calls to potential clients.Present and explain products/services clearly.Follow up on leads and convert them into sales.Maintain positive customerrelationships.

We are Hiring! DRA Certified Collection Tele Callers Multiple Languages Location: Ekkatuthangal, Chennai Experience: 0 - 3 years (Freshers can apply) Employment Type: Full-timeTwo Mare Ventures Private Limited is expanding and looking for Collection Tele Callers to join our team!If you have good communication skills and know English, Tamil, Telugu, Kannada, and Hindi, we would love to connect with you. What You will Do: Make outbound collection calls to customers professionally. Follow up on pending payments and maintain call quality. Update call details accurately in the system. Adhere to compliance guidelines and call scripts. What We are Looking For: Fluency in English, Tamil, Telugu, Kannada & Hindi (any combinations with English is an advantage). Good communication and listening skills. Willingness to work in a target-based environment. DRA certification is mandatory Freshers and experienced candidates are welcome. What We Offer: Competitive salary + incentives. Friendly work environment. Opportunity to grow within the organization. Interested? Apply directly or share your resume at swathi@twomare.com or WhatsApp [9742078777].

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

candidate with inbound and outbound voice experience in disbursal operations with banking and lending industry explaining and convincing the customers about the benefits and offer related to the financial product like personal loan and insurance understanding the needs of customers and helping the customers to complete the loan process and in collecting required information Ability to make customers understand about various repayment setup (NACH/E-NACH) methods and guide them on the same convincing the customers on submitting KYC documents and any additional documents required by credit and risk function convicting the customer on submitting financial document and statement involved procuring personal loans in a timely manner verifying all submitted documents and details and guiding the customer throughout the processfollowing up with prospects and engaging them multiply times to fulfill their financial needsAbility to maintain composure in critical situation and deliver target oriented results

Looking for a graduate candidate with a good communication skills. He/ She must be fluent in English and Hindi and should be the resident of Bangalore or should be ready to relocate to the Bangalore.

Hiring for Voice Process - FresherQualification : PUC/GraduateLanguages : Fluent English + Any languageGood communication skills Rotational shifts - 6 days working1 Rotational week offSalary : 15k - 20kWork location : Garebhavipalya - BangaloreWork from office & Walk in interviewOnly Bangalore candidates can applyInterested candidates can Contact : 7207910767Note : Only Bangalore candidates can apply

Utilized customer support tools Zendesk, Freshdesk to manage and resolve an average of 20 tickets per day, maintaining a 100% satisfaction rating.Handled client inquiries efficiently across multiple channels email, chat, phone, prioritizing and escalating cases to meet service-level agreements. Analyzed customer feedback and CRM data to identify and address recurring issues, contributing to process. Collaborated with cross-functional teams to resolve complex issues, ensuring clear communication and timely resolution for client escalations improvements that increased first-contact resolution, Daily checking calls and reporting work is done professionally. Maintaining daily tracker of tickets and checking alerts in solarwinds and production and disk servers redirecting them to respective teams. Conducted follow-ups with clients post-resolution to ensure satisfaction and gather feedback for continuous improvement. Qualification: *PUC *Candidate should be Avg in English+Malayalam / MarathiWorking - 6 Days

Key Responsibilities:- Conduct outbound calls to potential customers to promote and sell refurbished mobile phones.- Provide detailed information about our products, features, and benefits to prospective customers.- Achieve daily/weekly/monthly call targets and contribute to sales goals.- Address customer inquiries and resolve issues related to orders, returns, and product information.- Maintain accurate records of calls, customer interactions, and feedback in our CRM system.- Collaborate with the sales team to identify new opportunities and achieve sales targets.- Follow up with leads and maintain relationships to ensure customer satisfaction and retention.- Assist in gathering customer feedback for continuous improvement of services and products.Preferred Qualifications:- Minimum 2 years of experience in outbound calling or tele sales, preferably in the retail or technology sector.- Excellent communication and interpersonal skills.- Strong persuasive skills and the ability to handle objections effectively.- Languages- English, Kannada & Hindi is must.- Proficient in using CRM software and Microsoft Office Suite.- Ability to work independently and as part of a team in a fast-paced environment.- Knowledge of refurbished mobile phones and the e-commerce industry is a plus.Education:- Any degree or equivalent; a degree in business or a related field is a plus.If you are passionate about sales and customer support and want to be part of a growing team in the refurbished mobile phone industry, we would love to hear from you!

Accounts Voice Process Executive, B-Com Graduates only, Only freshers, Tally, English and Hindi fluency mandatory.

Telecalling job work from home

*Need experience in Tele sales.*The ideal candidates will be responsible for generating sales over the phone, for generating sales over the phone.* Interested candidates Contact HR Chaitanya 8019247847

Contact potential customers to promote and sell loan products offered by partner banks.Explain loan features, eligibility criteria, and documentation requirements.Build rapport with customers and address their queries effectively.Meet daily/weekly sales targets and maintain accurate records of calls.Ensure compliance with banking policies and regulations.

Provide financial solutions to clients by offering banking and investment products.Analyze customer needs to recommend suitable financial services.Maintain and grow relationships with clients to achieve business targets.Ensure compliance with financial regulations and company policies.Assist in developing strategies for market penetration and business growth.

We are looking for candidates with excellent communication skills.

Hiring for Voice Process - FresherQualification : GraduateLanguages : Fluent English + Any languageGood communication skills Rotational shifts - 6 days working1 Rotational week offSalary : 15k - 20kWork location : Garebhavipalya - BangaloreWork from office & Walk in interviewOnly Bangalore candidates can applyInterested candidates can Contact : 7207910767Note : Only Bangalore candidates can apply

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618

Contact potential customers to promote and sell loan products offered by partner banks.Explain product features, eligibility criteria, and documentation requirements.Build rapport with customers and address their queries effectively.Meet daily/weekly sales targets and maintain accurate records of calls.Ensure compliance with banking policies and regulations.