candidate with inbound and outbound voice experience in disbursal operations with banking and lending industry
explaining and convincing the customers about the benefits and offer related to the financial product like personal loan and insurance
understanding the needs of customers and helping the customers to complete the loan process and in collecting required information
Ability to make customers understand about various repayment setup (NACH/E-NACH) methods and guide them on the same
convincing the customers on submitting KYC documents and any additional documents required by credit and risk function
convicting the customer on submitting financial document and statement involved procuring personal loans in a timely manner
verifying all submitted documents and details and guiding the customer throughout the process
following up with prospects and engaging them multiply times to fulfill their financial needs
Ability to maintain composure in critical situation and deliver target oriented results
Experience
1 - 5 Years
No. of Openings
15
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Enlist Management Consultant Pvt., Ltd., HSR layout, Bengaluru