Voice Process Executive Graduate Fresher Jobs in Bangalore

Customer Support Executive (International Voice Process) - US Shift

As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:1. Handle inbound and outbound voice calls professionally2. Resolve customer queries and provide accurate information3. Maintain proper call documentation and follow communication protocols4. Ensure customer satisfaction and service quality standardsLanguage Requirements:Marathahalli Location:Good English + Malayalam / TamilHebbal Location:Good English + Malayalam / Tamil / TeluguSkills Required:Good verbal communication skillsCustomer-focused attitudeAbility to handle calls confidentlyWillingness to work in rotational shiftsScreening Process:HR RoundAssessmentOperations RoundWork Location & Mode:Location: Hebbal & Marathahalli, BangaloreEmployment Type: Direct EmploymentWork Schedule:Working Days: 6 days a weekWeek Off: 1 Rotational OffShift Timings:Female Candidates:6:00 AM 3:00 PM7:00 AM 4:00 PMMale Candidates:3:00 PM 12:00 AM4:00 PM 1:00 AMJob Type: Full-time

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

resolve customers queries and provide accurate information, collaborate with teams to provide excellent customer service, meet customer satisfaction. the candidate should have good communication skills and should be able to work in rotational shifts, both freshers and experienced can apply.

Hiring: International Voice Process Night Shift Location: HSR layout,Bangalore Salary: 18,000 20,000 Requirements: Excellent English communication Willing to work night shifts Experience preferred (freshers can apply)Role: Handle international customer calls, resolve queries & provide support.

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

We are hiring a Telesales Representative to make outbound calls, explain mobile marketing services, follow up on leads, and close sales. Strong communication, CRM knowledge, and a sales-driven attitude are key. Experience in telesalespreferred.Key Responsibilities:Make outbound sales calls to potential clients.Present and explain products/services clearly.Follow up on leads and convert them into sales.Maintain positive customerrelationships.

We are Hiring! DRA Certified Collection Tele Callers Multiple Languages Location: Ekkatuthangal, Chennai Experience: 0 - 3 years (Freshers can apply) Employment Type: Full-timeTwo Mare Ventures Private Limited is expanding and looking for Collection Tele Callers to join our team!If you have good communication skills and know English, Tamil, Telugu, Kannada, and Hindi, we would love to connect with you. What You will Do: Make outbound collection calls to customers professionally. Follow up on pending payments and maintain call quality. Update call details accurately in the system. Adhere to compliance guidelines and call scripts. What We are Looking For: Fluency in English, Tamil, Telugu, Kannada & Hindi (any combinations with English is an advantage). Good communication and listening skills. Willingness to work in a target-based environment. DRA certification is mandatory Freshers and experienced candidates are welcome. What We Offer: Competitive salary + incentives. Friendly work environment. Opportunity to grow within the organization. Interested? Apply directly or share your resume at swathi@twomare.com or WhatsApp [9742078777].

Looking for a graduate candidate with a good communication skills. He/ She must be fluent in English and Hindi and should be the resident of Bangalore or should be ready to relocate to the Bangalore.

Hiring for Voice Process - FresherQualification : PUC/GraduateLanguages : Fluent English + Any languageGood communication skills Rotational shifts - 6 days working1 Rotational week offSalary : 15k - 20kWork location : Garebhavipalya - BangaloreWork from office & Walk in interviewOnly Bangalore candidates can applyInterested candidates can Contact : 7207910767Note : Only Bangalore candidates can apply

Utilized customer support tools Zendesk, Freshdesk to manage and resolve an average of 20 tickets per day, maintaining a 100% satisfaction rating.Handled client inquiries efficiently across multiple channels email, chat, phone, prioritizing and escalating cases to meet service-level agreements. Analyzed customer feedback and CRM data to identify and address recurring issues, contributing to process. Collaborated with cross-functional teams to resolve complex issues, ensuring clear communication and timely resolution for client escalations improvements that increased first-contact resolution, Daily checking calls and reporting work is done professionally. Maintaining daily tracker of tickets and checking alerts in solarwinds and production and disk servers redirecting them to respective teams. Conducted follow-ups with clients post-resolution to ensure satisfaction and gather feedback for continuous improvement. Qualification: *PUC *Candidate should be Avg in English+Malayalam / MarathiWorking - 6 Days

Accounts Voice Process Executive, B-Com Graduates only, Only freshers, Tally, English and Hindi fluency mandatory.

Contact potential customers to promote and sell loan products offered by partner banks.Explain loan features, eligibility criteria, and documentation requirements.Build rapport with customers and address their queries effectively.Meet daily/weekly sales targets and maintain accurate records of calls.Ensure compliance with banking policies and regulations.

Provide financial solutions to clients by offering banking and investment products.Analyze customer needs to recommend suitable financial services.Maintain and grow relationships with clients to achieve business targets.Ensure compliance with financial regulations and company policies.Assist in developing strategies for market penetration and business growth.

Urgent Hiring for voice process Looking for Fresher Goodcommunication skillsLanguage : Fluent English & Hindhi Tamil Kannada Telugu Fresher Salary : up to 14000 to 18k Day shift - 6 Days workinglocation : Mg road 6 days working Looking for immediate joiner Contact: 8328653177Urgent Hiring for Voice Looking for Fresher Goodcommunication skillsLanguage : Fluent English & Hindhi ( Kannada . malayalam ,)Fresher Salary : up to 15000 to 20k Day shift - 5 days working location : Banglore - GB paliya Looking for immediate joiner Contact: 8328653177

Candidate have to attend the call of the customers. They have to solve the queries and understand their problems.

Urbaniq is a young and dynamic real estate company based in Bangalore, with various flourishing projects in North Bangalore. With our latest projects gaining significant traction and poised for inevitable growth, we are looking to expand our team. Our founders bring extensive experience in real estate, ensuring a solid foundation for our continued success.We are seeking a highly motivated and results-driven Tele Caller Executive to join our real estate team. The successful candidate will be responsible for generating leads, building relationships with clients, and driving sales growth. If you have a passion for real estate Sales and excellent communication skills, we encourage you to apply.Key Responsibilities:Build and maintain relationships with clients, understanding their needs and preferences.Showcase properties and provide expert knowledge of the local market.Negotiate sales and close deals.Meet and exceed monthly sales targets.Stay up-to-date on market trends and competitor activity.Maintain accurate records and reports.Requirements:Minimum 6 Months to 1+Years of sales experience (in real estate or related field Preferred).Fluency In Kannada, English, Hindi is a must and Telugu is a plusProven track record of meeting and exceeding sales targets.Excellent communication, negotiation, and interpersonal skills.Strong knowledge of the local real estate market.Ability to work in a fast-paced environment and adapt to changing circumstances.We offer:Attractive Incentive structure.Ongoing training and development opportunities.Collaborative and dynamic work environment.

Qualification: Graduates (No Engineering & Tech Graduates, No Masters Degree)Experience: Fresher/0 12 MonthsShifts & Weekly Offs: Rotational Night Shifts with 2 days Saturday Sunday Fixed off in a weekTransport: Transport both Pick-up as well as Drop facilityJob title: AssociateLocation: Bangalore Objective and responsibilityPosition summary:The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and Responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded

Contact potential customers to promote and sell loan products offered by partner banks.Explain product features, eligibility criteria, and documentation requirements.Build rapport with customers and address their queries effectively.Meet daily/weekly sales targets and maintain accurate records of calls.Ensure compliance with banking policies and regulations.

Hiring for Voice Process - FresherQualification : GraduateLanguages : Fluent English + Any languageGood communication skills Rotational shifts - 6 days working1 Rotational week offSalary : 15k - 20kWork location : Garebhavipalya - BangaloreWork from office & Walk in interviewOnly Bangalore candidates can applyInterested candidates can Contact : 7207910767Note : Only Bangalore candidates can apply

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618