Customer Support Executive – Domestic Voice Process Freshers

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

1. Handle inbound and outbound voice calls professionally

2. Resolve customer queries and provide accurate information

3. Maintain proper call documentation and follow communication protocols

4. Ensure customer satisfaction and service quality standards

Language Requirements:

Marathahalli Location:

Good English + Malayalam / Tamil

Hebbal Location:

Good English + Malayalam / Tamil / Telugu

Skills Required:

Good verbal communication skills

Customer-focused attitude

Ability to handle calls confidently

Willingness to work in rotational shifts

Screening Process:

HR Round

Assessment

Operations Round

Work Location & Mode:

Location: Hebbal & Marathahalli, Bangalore

Employment Type: Direct Employment

Work Schedule:

Working Days: 6 days a week

Week Off: 1 Rotational Off

Shift Timings:

Female Candidates:

6:00 AM – 3:00 PM

7:00 AM – 4:00 PM

Male Candidates:

3:00 PM – 12:00 AM

4:00 PM – 1:00 AM

Job Type: Full-time

• Experience

  0 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Hebbal & Marathahalli, Bangalore