Opening For International Voice Process Executive

EY India LLP

1 - 4 Years
25 Openings
Not Disclosed
Posted today
Telephonic interview
Bangalore

Key Skills

Voice Process International Voice Process International Voice US Process US Shift Proficiency in English Voice Support

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Job Description

mandatory skills:

strong experience in international voice process (specifically us regions)

excellent communication skills both verbal and written

open to candidates from any background/domain

job summary:

the analyst will serve as the first point of contact for associates (including managers) and non-associates reaching out to the hr service center.

key responsibilities:

respond to general queries related to hr, payroll policies, and portal navigation

refer to the online knowledge base for accurate information and guidance

perform administrative tasks supporting service center operations

use a case management tool to track and manage service requests

escalate or transfer cases to other service center teams when required

Experience
1 - 4 Years
No. of Openings
25
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, Any Bachelor Degree
Role
International Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Other (Night Shift)
Work Location Type
Work from Office

About EY India LLP

At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.

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