Sales Job Vacancies in Dehradun

We are looking for a BPO Telecaller to join our team in Dehradun. This is an exciting opportunity for individuals with 0 to 2 years of experience, including fresh graduates. As a Telecaller, you will be responsible for communicating with customers, understanding their needs, and providing relevant information.Key Responsibilities:1. Conduct Outbound Calls: Make calls to potential clients and existing customers to promote our services and gather feedback.2. Answer Customer Queries: Respond to customer inquiries promptly and clearly, ensuring a positive experience.3. Maintain Records: Keep detailed records of customer interactions and feedback in our database for future reference.4. Follow Up: Follow up with customers after initial contact to ensure satisfaction and address any concerns they may have.5. Achieve Targets: Work towards daily and monthly call targets, contributing to the overall success of the team.Required Skills and Expectations:Successful candidates should have strong communication skills, both verbal and written, along with a friendly and approachable demeanor. Basic computer skills are necessary to handle data entry and maintain customer records effectively. A good understanding of customer service principles will help in providing excellent support. Candidates must be self-motivated, able to work independently, and manage their time efficiently while working from home. A positive attitude and willingness to learn are crucial for success in this role.

Job Description (JD) - CASA Sales OfficerJob Title: CASA Sales OfficerDepartment: Retail Banking / Liability SalesReporting To: Branch Manager / Area Sales ManagerJob SummaryThe CASA Sales Officer is responsible for acquiring new Current Account and Savings Account (CASA) customers, generating deposits, and driving business growth through customer acquisition and relationship management. The role involves field sales, lead generation, account activation, and cross-selling banking products to achieve assigned targets.Key ResponsibilitiesAcquire new Savings Accounts and Current Accounts from individuals, professionals, SMEs, and corporate customers.Generate leads through field visits, referrals, corporate tie-ups, market mapping, and local promotional activities.Conduct customer meetings and explain banking products and services.Ensure proper KYC documentation and account opening compliance as per bank guidelines.Activate newly opened accounts and drive customer engagement through digital banking channels, UPI, debit cards, and mobile banking.Cross-sell products such as Fixed Deposits, Recurring Deposits, Insurance, Mutual Funds, Credit Cards, and Loans.Build and maintain strong customer relationships to increase wallet share and retention.Achieve monthly, quarterly, and annual CASA acquisition and revenue targets.Maintain accurate records of sales activities, leads, and customer interactions in CRM systems.Coordinate with branch operations and service teams for seamless customer onboarding and issue resolution.Key Performance Indicators (KPIs)CASA account acquisition numbersDeposit mobilization and account fundingAccount activation rateCross-sell revenue generationCustomer retention and relationship growthAchievement of monthly sales targetsCompliance and documentation accuracyRequired QualificationsBachelor's Degree in Commerce, Business Administration, Finance, Marketing, or related field.0-3 years of experience in banking sales, financial services, insurance, or direct sales.Freshers with strong sales aptitude may also apply.Knowledge of banking products and regulatory requirements is preferred.Required SkillsSales and negotiation skillsRelationship managementLead generation and prospectingCommunication and interpersonal skillsCustomer service orientationTarget-driven mindsetBasic computer and digital banking knowledgeTime management and problem-solving skills

We are looking for an International Sales Executive to join our team in Dehradun. The ideal candidate will have at least three years of experience in international sales and a strong understanding of global market dynamics.Key Responsibilities:- Develop International Sales Strategies: Create and implement effective sales plans aimed at expanding our presence in international markets, ensuring alignment with overall business goals.- Build Client Relationships: Establish and maintain strong relationships with international clients by understanding their needs and providing excellent customer service.- Market Research: Conduct thorough research to identify new market opportunities and trends, helping to inform sales strategies and product offerings.- Collaborate with Internal Teams: Work closely with marketing, product development, and logistics teams to ensure a coordinated approach to sales and fulfillment.- Meet Sales Targets: Achieve or exceed sales targets by actively pursuing leads, negotiating contracts, and closing sales with international clients.- Prepare Sales Reports: Create regular reports on sales performance, market trends, and customer feedback to help inform future strategies.Required Skills and Expectations:The candidate must possess strong communication and negotiation skills, with the ability to engage and influence clients from diverse cultures. Proficiency in English is essential, and knowledge of additional languages is a plus. A good understanding of international trade regulations and market conditions is important. The successful applicant should be proactive, self-motivated, and able to work independently while contributing to a team environment. Strong analytical skills and familiarity with CRM software will also be beneficial.

We are looking for an Airline Customer Service Representative to join our team in Dehradun, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:1. Assist Customers: Greet and assist passengers with check-in processes, flight information, and boarding procedures, ensuring a smooth travel experience.2. Handle Inquiries: Respond to customer queries via phone, email, and in-person, providing accurate information regarding flights, baggage policies, and other services.3. Resolve Issues: Address and resolve customer complaints or concerns diplomatically and effectively, ensuring customer satisfaction and maintaining a positive company image.4. Manage Bookings: Assist customers in making flight reservations, changes, and cancellations, ensuring all transactions are accurately processed and confirmed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. A customer-focused attitude is essential, as is the ability to remain calm under pressure. Being detail-oriented and organized will help manage bookings and inquiries efficiently. Basic computer skills are necessary to navigate airline systems and perform administrative tasks. A 12th-grade education is required, and while previous experience is a plus, it is not mandatory for applicants with a commitment to learning and serving customers.

We are seeking motivated and reliable Reservation Staff to join our team in Dehradun. The ideal candidate will ensure smooth booking processes and provide excellent customer service.Key Responsibilities:1. Manage Reservations: Handle incoming reservation requests via phone, email, or in person, ensuring all details are accurate and confirmed.2. Customer Support: Assist customers with inquiries about bookings, travel arrangements, and special requests, ensuring a positive experience.3. Database Maintenance: Update and maintain the reservation system with accurate information regarding bookings, cancellations, and modifications.4. Coordinate with Team: Work closely with other staff members to ensure seamless communication regarding bookings and customer preferences.5. Problem Solving: Address any issues or complaints from customers promptly and effectively, seeking resolutions that enhance customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A friendly and professional demeanor is essential for providing excellent service. Attention to detail is crucial for maintaining accurate reservation records. Basic computer proficiency, especially in management software, is required. The role demands a proactive attitude and the ability to work well in a team environment. Ideal candidates will have a high school diploma and previous experience in customer service or hospitality is a plus but not necessary.

As a BPO Telecaller in Dehradun, you will be responsible for engaging with customers over the phone to provide information about products and services, assist with inquiries, and help resolve issues. This entry-level position is ideal for individuals looking to start their career in customer service.Key Responsibilities:1. Customer Engagement: You will make outgoing calls to potential and existing customers, promoting our products and services while ensuring clear and effective communication.2. Handling Inquiries: You will respond to customer questions and concerns in a friendly and professional manner, providing accurate information and resolving issues as they arise.3. Data Entry: You will maintain and update customer information in our database after each call, ensuring accuracy and confidentiality.4. Sales Support: You may be required to identify customer needs and suggest appropriate products, contributing to sales growth and customer satisfaction.5. Reporting: You will record call details and outcomes in our systems, helping management track progress and improve service delivery.Required Skills and Expectations:Candidates should have a high school diploma or equivalent. Good communication skills in English and Hindi are essential, as well as a pleasant phone voice and an ability to build rapport with customers. A basic understanding of computers and data entry is important. Candidates should be eager to learn, adaptable, and able to work in a target-driven environment while maintaining professionalism at all times.