BPO Telecaller - Full Time - Freshers

We are looking for a BPO Telecaller to join our team in Dehradun. This is an exciting opportunity for individuals with 0 to 2 years of experience, including fresh graduates. As a Telecaller, you will be responsible for communicating with customers, understanding their needs, and providing relevant information.

Key Responsibilities:

1. Conduct Outbound Calls: Make calls to potential clients and existing customers to promote our services and gather feedback.

2. Answer Customer Queries: Respond to customer inquiries promptly and clearly, ensuring a positive experience.

3. Maintain Records: Keep detailed records of customer interactions and feedback in our database for future reference.

4. Follow Up: Follow up with customers after initial contact to ensure satisfaction and address any concerns they may have.

5. Achieve Targets: Work towards daily and monthly call targets, contributing to the overall success of the team.

Required Skills and Expectations:

Successful candidates should have strong communication skills, both verbal and written, along with a friendly and approachable demeanor. Basic computer skills are necessary to handle data entry and maintain customer records effectively. A good understanding of customer service principles will help in providing excellent support. Candidates must be self-motivated, able to work independently, and manage their time efficiently while working from home. A positive attitude and willingness to learn are crucial for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  790

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab