BPO Telecaller Jobs For 12th Pass Freshers

As a BPO Telecaller in Dehradun, you will be responsible for engaging with customers over the phone to provide information about products and services, assist with inquiries, and help resolve issues. This entry-level position is ideal for individuals looking to start their career in customer service.

Key Responsibilities:

1. Customer Engagement: You will make outgoing calls to potential and existing customers, promoting our products and services while ensuring clear and effective communication.

2. Handling Inquiries: You will respond to customer questions and concerns in a friendly and professional manner, providing accurate information and resolving issues as they arise.

3. Data Entry: You will maintain and update customer information in our database after each call, ensuring accuracy and confidentiality.

4. Sales Support: You may be required to identify customer needs and suggest appropriate products, contributing to sales growth and customer satisfaction.

5. Reporting: You will record call details and outcomes in our systems, helping management track progress and improve service delivery.

Required Skills and Expectations:

Candidates should have a high school diploma or equivalent. Good communication skills in English and Hindi are essential, as well as a pleasant phone voice and an ability to build rapport with customers. A basic understanding of computers and data entry is important. Candidates should be eager to learn, adaptable, and able to work in a target-driven environment while maintaining professionalism at all times.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab