Relationship Manager Graduate Jobs in Kolkata

1. BUSINESS DEVELOPMENT MANAGERLocation: Kolkata (All Areas)Company: Tourism & Adventure Services Company (Channel Partner Hiring)Channel Partner: Immortal SolutionNumber of Positions1 PositionSalary & BenefitsSalary: 40,000 per monthAllowance: 10,000 per monthExperience Required2 5 Years in Tourism / Travel / Sales / Franchise DevelopmentLanguage Requirement English (Fluent) Hindi (Fluent) Bengali (Fluent)Job RoleWe are looking for an experienced Business Development Manager to lead the Kolkata region. The manager will supervise 15 Business Development Executives and drive franchise expansion for the companys tourism and adventure travel services.Responsibilities Manage and lead a team of 15 Business Development Executives Achieve franchise development targets across Kolkata region Build franchise network for tourism packages and travel services Guide and train executives in sales and marketing Conduct business meetings and presentations with potential franchise partners Build strong relationships with investors and business owners Monitor team performance and ensure target achievement Support marketing and brand expansion in the Kolkata marketSkills Required Excellent communication skills Leadership and team management ability Strong sales and marketing skills Client relationship management Business presentation skills Target-oriented approachContact for ApplicationRohit GuptaChannel Partner RecruitmentImmortal SolutionPhone:+91 9830451613+91 8910207569

As part of standardizing our sales and ensuring consistent performance across the department, we are outlining the key working procedures, responsibilities, and evaluation parameters applicable to sales. 1. Key Responsibilities (KRAs)1.1 Sales Management & Strategy Develop and execute effective sales strategies for the entire product portfolio. Identify new business opportunities and key accounts to drive revenue growth. Conduct competitor analysis and monitor market trends to refine sales tactics and approach.1.2 Client & Account Management Build and maintain strong relationships with clients, partners, and vendors. Negotiate and close high-value deals in alignment with company objectives. Ensure high levels of client satisfaction through regular follow-ups, proactive engagement, and timely support.1.3 Sales Reporting & AnalyticsAll sales persons must maintain and share the following reports on time: Daily Sales Update: To monitor daily performance Weekly Sales Report: Highlight lead conversions, challenges, and progress on ongoing deals.(By Saturday 7PM) Monthly Sales Report: Detailed analysis of KPIs, targets vs. achievements, revenue insights, and strategies.(by last working day 7PM)Reports should be shared as per the prescribed formats and timelines.Each report must be sent via email, CCing all key stakeholders (reporting manager, operations, and accounts).Additionally, ensure that CRM systems and dashboards are updated daily for data accuracy and analytics.1.4 Team Leadership & Training Senior members are expected to mentor new or junior sales executives. Regular team training sessions will be conducted to improve sales skills and product knowledge. KPIs will be set individually, and performance evaluations will be carried out periodically.

As a Cargo Manager, you will be responsible for overseeing the shipment and handling of goods in Kolkata, India. Your key responsibilities will include coordinating logistics, ensuring timely delivery of cargo, managing inventory, and liaising with suppliers and carriers. You will be required to have strong organizational skills, attention to detail, and good communication abilities. A graduate degree is required for this full-time position, and freshers are welcome to apply. The role will be based in an office setting, requiring you to work closely with a team to ensure efficient operations.

Recruitment of the New agents and engaging with the existing agentsPlanning and devising the local scheme and engagement program for AgentsEnsuring the agents productivity and activationProduct Training to agent and agents life cycle managementBrand development by conducting sales campaignsEnsure Nil discrepancy and high customer service satisfactionEnsuring meeting of the goal sheet targets month on month basis

Customer communication 1. Contact non managed customers of the bank and offer bouquet of products Using calling scripts 2. Ask probing and leading questions to engage and understand customer requirements3. Ensure product features & benefits are explained to the customer while onboarding customers 4. Ensure multi products are pitched to increase customer product holding in the bank.Qualitative: Call Quality/Count of calls/Time on system/ Quality of sales1 Effective interaction or communication with the customer and capture correct customer dispositions2 Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.3 Ensure Time on system as per KPI defined 4 Ensure Minimum RPC to be maintained on daily / Monthly basis Digital Product Penetration1 Educate the customer on the digital products of the Bank. 2 Show the value and convenience in usage of the digital products.3 Increase digital penetration within the non-managed customer base of the Bank.4 Push digital penetration in the contacted customer.Audit and compliance 1. TSE is required to adhere to all laid down guidelines for Calling 2. Ensure all tele calling and product regulatory compliance are adhered3. Adhering to all product guideline 4. All guidelines on floor discipline, dialer hygiene parameters.Primary Responsibilities:The incumbent is responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. Educate the customer on the digital products of the Bank.RM is trained to identify the right product for the customer and explain the features and benefits of the product and selling the same for required revenue generationEducational qualifications preferredCategory: Bachelor's Degree

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