Branch Relationships Executive - Kolkata

We are seeking a Branch Relationships Executive to strengthen and manage the connections between our branches and clients. The ideal candidate will have 1 to 3 years of experience and will work full-time at our office in Kolkata.

Key Responsibilities:

- Client Relationship Management: Build and maintain strong relationships with clients by regularly interacting and understanding their needs, ensuring high levels of customer satisfaction.

- Branch Coordination: Collaborate with branch managers and staff to align on client requirements, service delivery, and to address any challenges efficiently.

- Data Management: Maintain detailed records of client interactions, feedback, and engagement metrics to aid in improving services and relationships.

- Feedback Collection: Gather and analyze client feedback to identify service improvement opportunities, which helps enhance client satisfaction and loyalty.

- Performance Reporting: Prepare and present regular reports on client engagement and relationship success to management, highlighting achievements and areas for improvement.

Required Skills and Expectations:

The ideal candidate should have strong interpersonal and communication skills to effectively engage with clients and team members. A solid understanding of client management practices and a keen attention to detail are essential. Proficiency in data management tools and a basic understanding of market trends will help in achieving performance targets. Candidates should display a proactive attitude towards problem-solving and possess the ability to work independently as well as in a team setting. A commitment to customer service excellence is vital.

• Experience

  1 - 3 Years

• No. of Openings

  50

• Education

  Graduate

• Role

  Branch Relationships Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Parkstreet, Kolkata, Chatterjee International Building