Customer Support Coordinator Job Vacancies in Lucknow

Job TitleWhatsApp Sales Executive / Digital Sales ExecutiveCompanyZapille TechnologyJob TypeFull-time / Remote / Work from Office (you can adjust this)Job DescriptionZapille Technology is looking for a WhatsApp Sales Executive who can handle incoming enquiries from potential customers and convert them into sales. The candidate will communicate with leads via WhatsApp, chat, and calls and guide them in choosing the right software, website, or app development services.Key ResponsibilitiesRespond to incoming enquiries on WhatsApp and other digital platforms.Understand client requirements related to software, mobile apps, and website development.Provide product/service information and pricing to potential clients.Convert leads into successful sales.Maintain records of conversations and follow up with interested clients.Coordinate with the technical team for project requirements if needed.RequirementsGood communication and sales skills.Comfortable chatting and talking with clients on WhatsApp and phone calls.Basic understanding of software, apps, and website services (training can be provided).Ability to convince and close deals.Basic computer knowledge.Preferred SkillsExperience in sales, telecalling, or customer support.Familiarity with digital products, IT services, or website development.Ability to handle multiple customer conversations.SalaryFixed Salary + Sales Incentives / CommissionWhy Join Zapille Technology?Opportunity to work in a growing IT companyAttractive sales incentivesCareer growth in digital sales and IT services

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

Back Office support work executive with good communication skills in Hindi and English, technically sound to handle the customer , Well versed with computer skills required.

office Coordinator with skill of computer and client relation management work

we are hiring for sales executive,telecaller and BDM profile. Eligibility criteria are given below:1. Good communication are required2. Qualification education- 10, 12 and any PG

Job Openings for 2 Sales Coordinator Jobs with minimum 1 Year Experience in Lucknow Kanpur Highway, having Educational qualification of : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Direct Sales etc.

Outbound Calls: Initiate outbound calls to a target of 200 numbers daily. Pitch Internship Opportunities: Effectively communicate and pitch internship opportunities available in IT, Finance, and other fields. Build Rapport: Build and maintain a positive rapport with potential candidates, addressing their queries and providing relevant information. Achieve Targets: Meet daily and weekly targets for successful pitch completions. Data Maintenance: Maintain accurate and up-to-date records of calls, responses, and candidate details.

?? Ref:-* BSK PLACEMENT * mention above your Resume ?? ?? Dear Candidate contact me for free job ?? ?? * Hope are you well *?? ?? Please find bellow Job Description of Current Openings.?? ?? Batch Delivery Dates: 3 June-12 June??Process WFO/WFH Salary Working DaysSwiggy(Semi-Voice) WFO 14500 6 DaysAirtel Black(Voice) WFO 16500 5 DaysAirtel Broadband(Voice)WFO 11300 6 Days?? Boys (Rotational shift- 12pm to 2am) Any 9 hrs / Girls (6am to 8pm) Any 9 hrs ???? Roles and Responsibilities:?? Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.?? Skills Required ??Basic knowledge of ComputerComfortable in rotational shiftsGood communication skills (Proper sentence articulation, Grammar?? if you have any query please PRATAP PANDEY from BSK PLACEMENT ??

Roles and ResponsibilitiesResponsible for making outbound calls (UK) and regular follow up on leads assigned.Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Understand the Customer requirements, encourage them to upgrade /renew the packages.Need to be flexible with UK time zone.Strictly adhere to the process requirementsAble to achieve deadlines and target as assignedResponsible for generating Leads and interacting with customersDesired Candidate ProfileExcellent communication both written and Verbal EnglishGood interpersonal skillsAbility to think independently and make decisionsCapable of working under pressureShould be a good Team player.Eager to learn new things and implement innovative ideasPersistent and Problem solving abilitiesGood skills in computer, especially MS ExcelOrganizational and time-management skillsPerks and BenefitsDays- 5 days workingAlternate Saturday & Sunday Fixed OffHuge Incentives Up to 45kTeam Lunch every quarterRewards & RecognitionOne side drop Facility Available

Contacting potential or existing customers to inform them about our services using scripts. Answering questions about services or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Contribute to the team performance by sharing and implementing Best Practice Ideas. Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.

Responsibilities:Manage outgoing and incoming calls.Provide project information to customers.Multi-task on various projects which are relevant to the company.Document all call information and update the same in CRM.Follow up customer calls where necessary.Complete call logs and reports.Handle all E-mail and incoming calls from customers, give quality information about the companys projects.Having strong follow up with existing data and maintained Daily MIS and database.Responsible for all customer interactions, resolving customer queries.Answer sales calls and handle customer inquiries both telephonically and by email.