Customer Support Coordinator

Ashayein.com

Contacting potential or existing customers to inform them about our services using scripts.

Answering questions about services or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Contribute to the team performance by sharing and implementing Best Practice Ideas.

Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.

Experience : 1 - 3 Years

No. of Openings : 1

Education : B.A

Role : Customer Support Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India