As an Airport Ticketing Staff member, you will play a crucial role in providing excellent customer service at the airport. The role involves assisting passengers with ticket purchases, check-ins, and flight information.
**Key Responsibilities:**
- **Ticket Sales:** Assist customers in purchasing tickets for domestic and international flights. This involves explaining flight options, prices, and payment methods.
- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the steps.
- **Customer Support:** Address passenger inquiries and resolve any issues related to flights, baggage, or schedules. Your aim is to provide accurate information and help passengers feel comfortable.
- **System Management:** Operate the ticketing and reservation system efficiently, entering details accurately to avoid errors in bookings.
- **Information Distribution:** Provide passengers with essential information about flights, gate changes, and travel regulations. Keeping passengers informed is a key part of your role.
**Required Skills and Expectations:**
Candidates should have a minimum of 10th grade education and should be comfortable working with computers and ticketing software. Strong communication skills are essential for interacting with passengers from diverse backgrounds. A friendly and approachable demeanor is important to create a positive experience for travelers. Basic problem-solving skills are also necessary to address any customer concerns effectively. We welcome individuals who are eager to learn, as prior experience is not required for this position.
Experience
0 - 1 Years
No. of Openings
36
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab