Customer Care Job Vacancies in Siliguri

We are looking for a dedicated Airport Executive in Siliguri, India. This entry-level position is perfect for someone eager to start a career in the aviation industry. In this role, you will assist travelers and ensure smooth operations within the airport environment.Key responsibilities include:- Passenger Assistance: Provide help to passengers with check-in, boarding, and inquiries, ensuring they have a pleasant experience.- Flight Information Management: Monitor flight schedules and announcements, updating passengers about any changes or delays to ensure clear communication.- Documentation Support: Assist travelers with necessary paperwork, including boarding passes and luggage tags, helping to streamline airport processes.- Safety Protocols: Ensure that all safety regulations are followed, promoting a secure environment for passengers and staff alike.Candidates should be detail-oriented and possess strong communication skills. You should be able to work in a fast-paced environment and remain calm under pressure. Being a team player is crucial, as you'll work closely with colleagues across various departments. Basic computer skills are also necessary to handle documentation and information systems effectively.A willingness to learn and adapt to new challenges will greatly benefit your growth in this role. If you have a passion for helping others and a desire to develop your career in the aviation sector, we encourage you to apply.

* Handle inbound and outbound customer calls professionally.* Respond to customer queries and provide accurate information.* Assist customers with their requests, complaints, and service-related issues.* Follow up with customers and maintain regular communication.* Maintain customer details, call records, and follow-up status.* Handle customer communication through phone, email, and WhatsApp.* Resolve customer issues efficiently and escalate complex queries when required.* Maintain a positive and professional relationship with customers.* Achieve assigned calling, customer service, and follow-up targets.* Work independently and manage daily tasks effectively in a Work From Home environment.

We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.

We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- Provide Product Information: Educate customers about our products and services, helping them make informed choices that meet their needs.- Resolve Issues: Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- Maintain Records: Accurately document customer interactions and feedback in our system to help improve our services and products.- Collaborate with Team: Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.

Position: - Front Office AssistantCompany: FlurysLocation: Fulbari, West BengalSalary: Upto 15,000 per monthExperience Required: Minimum 1 YearAbout FlurysOne of the most recognizable caf and confectionery companies in India, Flurys is renowned for its fine baked goods, desserts, and traditional caf atmosphere. Flurys was founded in Kolkata in 1927 and has established a solid reputation for providing superior cakes, pastries, breads, chocolates, and continental cuisine.Apeejay Surrendra Park Hotels Limited, a renowned hospitality organization in India, is the parent company of Flurys. The business has grown throughout time in several places while upholding its reputation for excellence, style, and customer service.Flurys has been a favoured spot for customers looking for a great caf experience for almost a century, fusing classic recipes with contemporary hospitality standards.Job OverviewFlurys is looking for a front office assistant that is polite, organized, and customer focused. The candidate will be in charge of managing front desk operations, assisting customers, handling room reservations, and ensuring that all front office activities run well on a daily basis.Key Responsibilities Greet and assist guests in a professional and friendly manner Handle room reservations and bookings efficiently Manage guest check-in and check-out processes Respond to customer queries and provide accurate information Handle phone calls, emails, and front desk communication Maintain records of bookings, payments, and guest details Coordinate with housekeeping and other departments for smooth operations Ensure a welcoming and organized front office environmentRequirements Minimum 1 year of experience in Front Office / Hospitality / Customer Service Good communication and interpersonal skills Basic computer knowledge (MS Office / booking systems preferred) Ability to handle customers politely and professionally Presentable personality and positive attitudeBenefits Competitive salary package Opportunity to work with a reputed brand Professional growth in the hospitality industryInterested candidates can send their CV to hrd.nb@flurys.com.

We are looking for a responsible and well-organized Office Staff member who can handle customer interactions, manage office stock, and perform basic computer-related tasks. The candidate should have good communication skills and a customer-friendly attitude.Key Responsibilities:Deal with customers professionally, both in person and over the phoneHandle customer inquiries and provide accurate informationManage and maintain office stock and suppliesKeep basic office records and documentationPerform day-to-day office administrative tasksCoordinate with internal staff for smooth office operationsEnsure a clean and organized office environmentRequired Skills & Qualifications:Basic computer knowledge (MS Word, Excel, email, data entry)Good communication and interpersonal skillsAbility to handle customers politely and confidentlyBasic understanding of stock managementOrganized, responsible, and punctualAbility to multitask and work independentlyPreferred Requirements:Previous experience in an office or customer-handling roleKnowledge of office procedures and basic accounting is a plusWorking Hours:10:0Am -6:00pmLocation:siliguri Contact 7619104520

The applicant need to have a good communication skills . No ego .Need to have good communication skills .Fluent in English speaking.

Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.

We have vacant of 1 Business Administrator Job in Siliguri, Experience Required : 3 Years Educational Qualification : 12th Pass, 10th Pass Skill People Management Skills, Marketing, Customer Management, Business Plan Development, New Client Acquisition, Business Advisory Services, Problem Solving, Business Administration, Business Development etc.

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

Job Openings for 350 Airline Ground Staff Jobs for Freshers in Kolkata, Agartala, Patna, Ranchi, jharkhand, Siliguri, having Educational qualification of : Higher Secondary, B.A, B.Com with Good knowledge in Aviation, Cargo Handling, Interpersonal Skills, Aviation Security, Passenger Handling, Good Communication Skills, Basic Computer Skills, Hospitality, Customer Support etc. Send your CV/ Resume this WhatsApp number - 6291435638 Contact: HR Sohini-+91 6291435638

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

If you are passionate about sales then this is the right place for you where you can sale Vodafone new sim/Port from other network etc.You can work from anywhere.Ready to join.Call Immediately

As an Airlines Executive in Siliguri, you will play a crucial role in supporting airline operations and ensuring excellent customer service. This position is suitable for candidates with little to no prior experience, making it a great opportunity for freshers.Key Responsibilities:- Customer Service Support: Assist passengers with inquiries regarding flight schedules, ticket bookings, and baggage claims, ensuring a smooth travel experience.- Ticketing and Reservations: Manage ticket sales and bookings through various systems, ensuring accuracy and compliance with airline policies.- Check-in Procedures: Facilitate the check-in process for passengers, ensuring that all necessary documentation is complete and that any issues are resolved promptly.- Flight Coordination: Collaborate with flight crews and ground staff to ensure timely departures and arrivals, monitoring any changes or delays in flight schedules.- Problem Resolution: Address passenger complaints and issues professionally, working to find quick solutions and maintain a positive image for the airline.Required Skills and Expectations:A candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for managing bookings accurately. Basic computer skills are required to operate booking systems and handle data. A friendly and approachable demeanor is crucial, as you will often be the first point of contact for travelers. A willingness to learn and adapt in a fast-paced environment is also expected.

We are looking for dedicated Airport Staff to join our team in Siliguri. This is a full-time position ideal for individuals seeking to start their careers in the aviation industry.Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and general inquiries to ensure a smooth travel experience.- Baggage Handling: Safely manage and transport passenger luggage to and from flights, ensuring all items are secured and accounted for.- Safety Compliance: Follow all safety protocols and airport regulations to maintain a secure environment for passengers and staff.- Customer Service: Provide excellent customer service by addressing passenger needs, handling complaints, and offering information about flights and airport facilities.- Team Collaboration: Work closely with other staff members to coordinate efforts and ensure efficient airport operations.Required Skills and Expectations:Candidates should have a minimum educational qualification of completing the 10th grade. We welcome applicants with little to no experience, as training will be provided. You should possess good communication skills to effectively assist passengers and work in a team. A friendly and approachable demeanor is essential to provide outstanding customer service. Punctuality and reliability are important in maintaining smooth flight operations. Flexibility in working hours is also expected, as airport services operate at various times throughout the day.

We are looking for a dedicated Airline Customer Service Executive to join our team in Siliguri. This entry-level position is ideal for freshers who are passionate about providing excellent customer service in the aviation industry.As an Airline Customer Service Executive, your key responsibilities will include:- Assisting Passengers: You will greet passengers and assist them with inquiries about flights, schedules, baggage, and other travel-related concerns.- Ticketing Support: You will help customers with ticket bookings, changes, and cancellations, ensuring a smooth experience.- Handling Complaints: You will listen to customer complaints and provide solutions, making sure to address their needs promptly and courteously.- Information Dissemination: You will provide clear and accurate information regarding airline policies, procedures, and promotions to enhance the customer experience.To excel in this role, we expect you to possess excellent communication skills in English and Hindi, both spoken and written. You should have a friendly and approachable demeanor, with a strong desire to help others. Basic computer skills are required, as you will use software for bookings and inquiries.A high school education is sufficient for this position, and a genuine interest in customer service will be a significant asset. We seek individuals who are team players, reliable, and eager to learn as they embark on their career in the airline industry.

We are looking for enthusiastic individuals for the role of Airport Staff in Siliguri. This position is ideal for those who are eager to start their career in the aviation industry. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures and guide them to their gates, ensuring a smooth and welcoming experience.- Luggage Handling: Manage luggage and cargo, ensuring it is loaded and unloaded properly, maintaining safety and efficiency at all times.- Customer Service: Provide information and support to travelers, addressing any concerns or questions they may have with a friendly attitude.- Security Check Support: Assist security personnel by ensuring passengers follow safety protocols during security checks.- Coordination with Airline Staff: Work closely with airline representatives and ground staff to ensure seamless operations and communication.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. While no prior experience is necessary, a willingness to learn and develop skills in a fast-paced environment is essential. Strong communication skills are important for interacting with passengers and colleagues effectively. Candidates should exhibit a cheerful and helpful demeanor, especially under pressure. Time management and the ability to work as part of a team are crucial to maintaining a smooth airport operation. Flexibility in work hours is also expected, as shifts may vary depending on flight schedules.

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.