Customer Care Job Vacancies in Siliguri

We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- **Provide Product Information:** Educate customers about our products and services, helping them make informed choices that meet their needs.- **Resolve Issues:** Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- **Maintain Records:** Accurately document customer interactions and feedback in our system to help improve our services and products.- **Collaborate with Team:** Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.

Position: - Front Office AssistantCompany: FlurysLocation: Fulbari, West BengalSalary: Upto 15,000 per monthExperience Required: Minimum 1 YearAbout FlurysOne of the most recognizable caf and confectionery companies in India, Flurys is renowned for its fine baked goods, desserts, and traditional caf atmosphere. Flurys was founded in Kolkata in 1927 and has established a solid reputation for providing superior cakes, pastries, breads, chocolates, and continental cuisine.Apeejay Surrendra Park Hotels Limited, a renowned hospitality organization in India, is the parent company of Flurys. The business has grown throughout time in several places while upholding its reputation for excellence, style, and customer service.Flurys has been a favoured spot for customers looking for a great caf experience for almost a century, fusing classic recipes with contemporary hospitality standards.Job OverviewFlurys is looking for a front office assistant that is polite, organized, and customer focused. The candidate will be in charge of managing front desk operations, assisting customers, handling room reservations, and ensuring that all front office activities run well on a daily basis.Key Responsibilities Greet and assist guests in a professional and friendly manner Handle room reservations and bookings efficiently Manage guest check-in and check-out processes Respond to customer queries and provide accurate information Handle phone calls, emails, and front desk communication Maintain records of bookings, payments, and guest details Coordinate with housekeeping and other departments for smooth operations Ensure a welcoming and organized front office environmentRequirements Minimum 1 year of experience in Front Office / Hospitality / Customer Service Good communication and interpersonal skills Basic computer knowledge (MS Office / booking systems preferred) Ability to handle customers politely and professionally Presentable personality and positive attitudeBenefits Competitive salary package Opportunity to work with a reputed brand Professional growth in the hospitality industryInterested candidates can send their CV to hrd.nb@flurys.com.

We are looking for a responsible and well-organized Office Staff member who can handle customer interactions, manage office stock, and perform basic computer-related tasks. The candidate should have good communication skills and a customer-friendly attitude.Key Responsibilities:Deal with customers professionally, both in person and over the phoneHandle customer inquiries and provide accurate informationManage and maintain office stock and suppliesKeep basic office records and documentationPerform day-to-day office administrative tasksCoordinate with internal staff for smooth office operationsEnsure a clean and organized office environmentRequired Skills & Qualifications:Basic computer knowledge (MS Word, Excel, email, data entry)Good communication and interpersonal skillsAbility to handle customers politely and confidentlyBasic understanding of stock managementOrganized, responsible, and punctualAbility to multitask and work independentlyPreferred Requirements:Previous experience in an office or customer-handling roleKnowledge of office procedures and basic accounting is a plusWorking Hours:10:0Am -6:00pmLocation:siliguri Contact 7619104520

The applicant need to have a good communication skills . No ego .Need to have good communication skills .Fluent in English speaking.

Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.

We have vacant of 1 Business Administrator Job in Siliguri, Experience Required : 3 Years Educational Qualification : 12th Pass, 10th Pass Skill People Management Skills, Marketing, Customer Management, Business Plan Development, New Client Acquisition, Business Advisory Services, Problem Solving, Business Administration, Business Development etc.

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

Job Openings for 350 Airline Ground Staff Jobs for Freshers in Kolkata, Agartala, Patna, Ranchi, jharkhand, Siliguri, having Educational qualification of : Higher Secondary, B.A, B.Com with Good knowledge in Aviation, Cargo Handling, Interpersonal Skills, Aviation Security, Passenger Handling, Good Communication Skills, Basic Computer Skills, Hospitality, Customer Support etc. Send your CV/ Resume this WhatsApp number - 6291435638 Contact: HR Sohini-+91 6291435638

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

If you are passionate about sales then this is the right place for you where you can sale Vodafone new sim/Port from other network etc.You can work from anywhere.Ready to join.Call Immediately

Job Openings for 20 Customer Support Executive Jobs for Freshers in Guwahati, Shillong, Dima Hasao, Assam, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Management, Cold Calling, Customer Service, Customer Handling etc.

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.