Customer Care Job Vacancies in Siliguri

We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.

We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- **Provide Product Information:** Educate customers about our products and services, helping them make informed choices that meet their needs.- **Resolve Issues:** Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- **Maintain Records:** Accurately document customer interactions and feedback in our system to help improve our services and products.- **Collaborate with Team:** Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.

Position: - Front Office AssistantCompany: FlurysLocation: Fulbari, West BengalSalary: Upto 15,000 per monthExperience Required: Minimum 1 YearAbout FlurysOne of the most recognizable caf and confectionery companies in India, Flurys is renowned for its fine baked goods, desserts, and traditional caf atmosphere. Flurys was founded in Kolkata in 1927 and has established a solid reputation for providing superior cakes, pastries, breads, chocolates, and continental cuisine.Apeejay Surrendra Park Hotels Limited, a renowned hospitality organization in India, is the parent company of Flurys. The business has grown throughout time in several places while upholding its reputation for excellence, style, and customer service.Flurys has been a favoured spot for customers looking for a great caf experience for almost a century, fusing classic recipes with contemporary hospitality standards.Job OverviewFlurys is looking for a front office assistant that is polite, organized, and customer focused. The candidate will be in charge of managing front desk operations, assisting customers, handling room reservations, and ensuring that all front office activities run well on a daily basis.Key Responsibilities Greet and assist guests in a professional and friendly manner Handle room reservations and bookings efficiently Manage guest check-in and check-out processes Respond to customer queries and provide accurate information Handle phone calls, emails, and front desk communication Maintain records of bookings, payments, and guest details Coordinate with housekeeping and other departments for smooth operations Ensure a welcoming and organized front office environmentRequirements Minimum 1 year of experience in Front Office / Hospitality / Customer Service Good communication and interpersonal skills Basic computer knowledge (MS Office / booking systems preferred) Ability to handle customers politely and professionally Presentable personality and positive attitudeBenefits Competitive salary package Opportunity to work with a reputed brand Professional growth in the hospitality industryInterested candidates can send their CV to hrd.nb@flurys.com.

We are looking for a responsible and well-organized Office Staff member who can handle customer interactions, manage office stock, and perform basic computer-related tasks. The candidate should have good communication skills and a customer-friendly attitude.Key Responsibilities:Deal with customers professionally, both in person and over the phoneHandle customer inquiries and provide accurate informationManage and maintain office stock and suppliesKeep basic office records and documentationPerform day-to-day office administrative tasksCoordinate with internal staff for smooth office operationsEnsure a clean and organized office environmentRequired Skills & Qualifications:Basic computer knowledge (MS Word, Excel, email, data entry)Good communication and interpersonal skillsAbility to handle customers politely and confidentlyBasic understanding of stock managementOrganized, responsible, and punctualAbility to multitask and work independentlyPreferred Requirements:Previous experience in an office or customer-handling roleKnowledge of office procedures and basic accounting is a plusWorking Hours:10:0Am -6:00pmLocation:siliguri Contact 7619104520

The applicant need to have a good communication skills . No ego .Need to have good communication skills .Fluent in English speaking.

Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.

We have vacant of 1 Business Administrator Job in Siliguri, Experience Required : 3 Years Educational Qualification : 12th Pass, 10th Pass Skill People Management Skills, Marketing, Customer Management, Business Plan Development, New Client Acquisition, Business Advisory Services, Problem Solving, Business Administration, Business Development etc.

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

Job Openings for 350 Airline Ground Staff Jobs for Freshers in Kolkata, Agartala, Patna, Ranchi, jharkhand, Siliguri, having Educational qualification of : Higher Secondary, B.A, B.Com with Good knowledge in Aviation, Cargo Handling, Interpersonal Skills, Aviation Security, Passenger Handling, Good Communication Skills, Basic Computer Skills, Hospitality, Customer Support etc. Send your CV/ Resume this WhatsApp number - 6291435638 Contact: HR Sohini-+91 6291435638

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

If you are passionate about sales then this is the right place for you where you can sale Vodafone new sim/Port from other network etc.You can work from anywhere.Ready to join.Call Immediately

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.

As an Airlines Executive in Siliguri, you will play a crucial role in supporting airline operations and ensuring excellent customer service. This position is suitable for candidates with little to no prior experience, making it a great opportunity for freshers.**Key Responsibilities:**- **Customer Service Support:** Assist passengers with inquiries regarding flight schedules, ticket bookings, and baggage claims, ensuring a smooth travel experience.- **Ticketing and Reservations:** Manage ticket sales and bookings through various systems, ensuring accuracy and compliance with airline policies.- **Check-in Procedures:** Facilitate the check-in process for passengers, ensuring that all necessary documentation is complete and that any issues are resolved promptly.- **Flight Coordination:** Collaborate with flight crews and ground staff to ensure timely departures and arrivals, monitoring any changes or delays in flight schedules.- **Problem Resolution:** Address passenger complaints and issues professionally, working to find quick solutions and maintain a positive image for the airline.**Required Skills and Expectations:**A candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for managing bookings accurately. Basic computer skills are required to operate booking systems and handle data. A friendly and approachable demeanor is crucial, as you will often be the first point of contact for travelers. A willingness to learn and adapt in a fast-paced environment is also expected.

As an Airport Ramp Executive, you will play a vital role in ensuring the smooth operation of airport ground services. Your primary responsibilities will include:- **Aircraft Loading and Unloading**: You will assist in safely loading and unloading baggage and cargo from aircraft, ensuring all items are handled with care.- **Ramp Safety and Security**: You will follow safety protocols while working on the ramp area, ensuring the safety of yourself and other team members.- **Baggage Handling**: You will help manage the transportation of passenger baggage from the terminal to the aircraft and vice versa, paying attention to details to avoid loss or damage.- **Ground Support Equipment Operation**: You may be required to operate ground support equipment like tugs and baggage carts, ensuring they are functioning properly.- **Coordination with Team Members**: You will collaborate with other ramp staff, pilots, and cabin crew to ensure timely aircraft turnaround and customer satisfaction.- **Reporting Issues**: You will communicate any issues or delays to your supervisor promptly, helping maintain airport operations efficiently.To qualify for this role, you should be a minimum of 10th-grade pass and be willing to work in a fast-paced environment. Good communication skills are essential for team collaboration and effective reporting. Additionally, a strong focus on safety and excellent attention to detail will ensure you perform your tasks effectively. Being a team player and having a positive attitude will help you thrive in this role. Freshers are encouraged to apply, as on-the-job training will be provided.