* Handle inbound and outbound customer calls professionally.
* Respond to customer queries and provide accurate information.
* Assist customers with their requests, complaints, and service-related issues.
* Follow up with customers and maintain regular communication.
* Maintain customer details, call records, and follow-up status.
* Handle customer communication through phone, email, and WhatsApp.
* Resolve customer issues efficiently and escalate complex queries when required.
* Maintain a positive and professional relationship with customers.
* Achieve assigned calling, customer service, and follow-up targets.
* Work independently and manage daily tasks effectively in a Work From Home environment.