58

Customer Care Job Vacancies in Sector 63

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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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Hiring Fresher - Team Manager - Noida

Delhi Land Planner Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Sales Customer Support Team Motivation Team Work Team Building Team Leader
Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Non Voice Process BPO BPO Operations Customer Care Cons
Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Customer Care Customer Handling Customer Communication Customer Support Problem Solving Enquiry Management Voice Process Voice Support
Job description :Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Handle customer queries over email and/or chat Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend up skilling sessions to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsRequirements and skills A minimum qualification of high school/diploma is required A higher degree would be an advantage (pursuing not allowed) Previous experience in a customer support role would be of great advantage Strong phone and verbal communication skills along with active listening (English) Good written and verbal communication skills Must have good data entry and typing abilities Customer focus and adaptability to different personality types proficient in relevant computer applications Ability to multi-task, set priorities and manage time effectively Flexible to work in rotational shifts and week-offs
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons International BPO Customer Relationship BPO Voice English
As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support
Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers
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  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 63
Project Planning Project Execution Service Delivery Team Handling Customer Management
JD- Project Manager (Web Development)As the project manager, you will get to wear many hats and ultimately lead mid-size to large web development projects from initial concept to launch. Youll guide clients through the entire web design and development process, working with our design, development, content, and marketing teams, to create lead-generating and brand-focused websites. Our project managers are responsible for the overall strategy and success of their projects from beginning to end.Lead complex web / ecommerce projects through discovery and planning to development implementation.Define the scope of the project in collaboration with other key stakeholders.Develop content strategies, sitemaps, and wireframes tailored to business goals and vision.Lead ecommerce project plan, requirement gathering, product requirements and user workflows.Leverage data and analytics to guide design, UX, and UI of client projects.Provide technical and functional direction to team members, as well as assign and manage the workload.Monitor project progress and scope to report statuses to management and clients alike.Manage and review quality of work to ensure it meets company standards.Manage project tasks and communication with team and keep projects on budget and on-time.Assist with preparing project proposals, including work items, creating cost estimates, and developing project schedules.Manage client communication and expectations and conduct weekly client status meetings.Required:Strong communication and interpersonal skills with a great vision of successAccount management / client-facing experience 3+ yearsWebsite project management and/or web development experience 3+ yearsAdvanced knowledge of WordPress and Woo CommerceExperience with project management tools, preferably TeamworkExperience with design tools such as Photoshop, XD, FigmaA success-focused mindset and ability to creatively problem solveAbility to effectively organize and prioritize tasks in a fast-paced environmentPreferred:3+ years of IT sector experienceUnderstanding of SEO and digital marketing concepts and strategyExperience with ShopifyExperience with CRMs, preferably HubSpotExperience with HTML, CSS, PHP, and hosting setup is a plusQualification:Bachelor's degree in Computer Science, or a related field (Master's degreepreferred).Experience: 4+ YearsJob Type: Full-timeSalary: 40K- 50K
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  • 1 - 3 yrs
  • Noida Sector 63
US Process Customer Relationship International BPO CRM Customer Guidance Chat Support Chat Process Customer Support US Customer Support International Voice Process
Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary
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  • 0 - 1 yrs
  • Noida Sector 63
MS-excel Customer Support Outbound Calling Customer Service Customer Handling Customer Care Customer Communication Call Center
Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Care International BPO International Voice Process BPO Voice International Voice Good Communication Skills
URGENTLY HIRING MALE & FEMALE FOR OFFICE WORKIncome : 15000/- to 20000/- per month (*multiple incentives*) daily weekly monthly incentives and monthly bonus Esi Pf , food allowance,Age : 18- 31Educational Qualification : 10th pass and onwardsjob role - lead generate /tele caller *International voice process**Basic English language*Timing : 6:30pm - 4.00am*night shift*Saturday and Sunday holidays.Language -basic english Fresher, Experienced both can apply.*NO CONSULTANCY CHARGES.... NO HIDDEN CHARGES, DIRECT JOINING*OFFICE : block H 150 sector 63 near electronic City metro station *Company name-Nexuscore sync Pvt Ltd*Contact person : *Karishma*Contact number : *9875421670*
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Business Development Associate Jobs For Freshers - Noida

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Noida Sector 63
Direct Sales Cold Calling Inside Sales Convincing Power B2B Sales Customer Care
NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps
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  • 2 - 4 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Customer Relationship Desktop Support Technical Services Voice Process Customer Support Good Communication Internal Communication Customer Calling English Language
Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.
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  • 2 yrs
  • 3.3 Lac/Yr
  • Noida Sector 63
Excellent Communication and Interpersonal Skills Customer Relationship Telephone Handling
Job Openings for 1 Front Desk Receptionist Job with minimum 2 Years Experience in Noida Sector 63, having Educational qualification of : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree with Excellent communication and interpersonal skills, Customer Relationship, Telephone Handling etc.
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  • 0 - 1 yrs
  • Noida Sector 63
Outbound Calling Customer Handling Customer Service Customer Relationship Call Center
Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Good in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.
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Hiring For Chat Support Executive

Enirmaan Tech Solutions Pvt Limited

  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Noida Sector 63
Customer Care Client Solutions Non Voice Process Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries
Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset
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International Telecaller - Full Time - Freshers

Unicorn Call Point Media Pvt Ltd

Outbound Calling Voice Process International Voice Process Call Center International Voice International BPO Customer Care BPO Call Center Sales Cold Calling Telesales Executive
Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Technical Support Support Technician Professional Communication Ticketing Executive Data Management Diploma Electronic Ups Service Engineer Solar Technician Advance Excel Customer Engineer
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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  • 0 - 1 yrs
  • Noida Sector 63
Customer Care BPO Voice Voice Process
Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.
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  • Fresher
  • Noida Sector 63
Outbound Calling Customer Relationship Customer Support Customer Service
Jobs available for part time job in noida. Contact Vishal Kumar- 8860900546(WhatsApp) 99112 83138 (talking number)
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Freshers For Telecaller - Noida

Home Capital Business Solution

  • 0 - 1 yrs
  • Female
  • Noida Sector 63
Telecaller Provide Exceptional Customer Support Resolve Queries Resolve Concerns and Manage Complaints
We are Looking for a Telecaller to Join Our Team At Avoka International to Handle Customer Calls, Provide Exceptional Customer Support and Resolve Queries Related to B2c Sales. the Role Offers An Attractive In-hand Salary of 12000 - 18000 and Opportunities for Growth.key Responsibilities:handle Customer Calls Professionally and Efficiently.address Customer Queries, Resolve Concerns and Manage Complaints.keep Records of Customer Interactions and Follow Up When Required.provide Customers with Accurate Information to Help Resolve Their Issues.meet Performance Targets and Work with other Departments to Manage Complex Issues.job Requirements:the Minimum Qualification for this Role is Graduate and Candidate Must Be a Fresher. You Will Be Responsible for Addressing Customer Queries, Solving Complaints and Escalating Complex Issues When Necessary. the Candidate Should Be Comfortable with 6 Days Working During the Day Shift.
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  • 0 - 1 yrs
  • Noida Sector 63
Customer Relationship Outbound Calling
Jobs available for Graduates and Under Graduates with good communication skills. Freshers and Experienced both.
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  • 0 - 1 yrs
  • Noida Sector 63
Outbound Calling Customer Relationship Customer Communication
Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.
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  • Fresher
  • Noida Sector 63
Customer Relationship Customer Care Outbound Calling Customer Communication
Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.
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