Support Executive Job Vacancies in Sector 63

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only

Job description :Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Handle customer queries over email and/or chat Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend up skilling sessions to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsRequirements and skills A minimum qualification of high school/diploma is required A higher degree would be an advantage (pursuing not allowed) Previous experience in a customer support role would be of great advantage Strong phone and verbal communication skills along with active listening (English) Good written and verbal communication skills Must have good data entry and typing abilities Customer focus and adaptability to different personality types proficient in relevant computer applications Ability to multi-task, set priorities and manage time effectively Flexible to work in rotational shifts and week-offs

Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.

Hiring Customer Support Executives for our US process. Must be fluent in English, comfortable with night shifts, and ready to join immediately. Salary: 25,00035,000/month + incentives. Cab provided.Key Responsibilities: Handle inbound/outbound calls with international clients (e.g., US). Resolve customer queries, provide product/service information, and ensure customer satisfaction. Follow scripts, maintain CRM records, and comply with company policies. Suggest process improvements and promote products/services effectively. Skills and Qualifications: Excellent verbal and written English communication skills (fluency is critical for international clients). Comfortable working night shifts (e.g., US time zones, typically 6 PM to 6 AM IST). Basic computer skills and familiarity with CRM software. Problem-solving, multitasking, and customer service orientation. Education: Minimum 12th pass; graduates preferred. Freshers or candidates with 1-2 years of BPO experience are ideal. Willingness to work 5-6 days a week with rotational shifts. Additional Preferences: Experience in international BPO or outbound sales is a plus.

Provide Salary Depend On Your Interview

Handle international and domestic ticketing queries, reservations, operations, and negotiations.Provide excellent customer service and resolve customer issues promptly.Process ticket payments and maintain accurate financial records.Coordinate with event organizers and travel agents to provide up-to-date information.Maintain and update ticketing systems and databases.Prepare and distribute reports on ticket sales and attendance.Skills:Ticketing systems (e.g., Amadeus, Sabre)Customer serviceData entryPayment processingEvent coordinationReportingProblem-solving

profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply

We are hiring candidates for work from home with good communication and customer handling skills through chat and email.

CX Support ExecutiveSalary: 15k-25k(fresher and Experienced) depend on your interview

Company Name- Tech MahindraJob Location:- Noida 62Work Profile - Customer Support ExecutiveExperience :- FRESHER OR EXPERIENCEDQualification-: 12th pass or aboveLanguage mandatory :- English and HindiShift : rotational shift for males only Facilities :- Cab facility for night shift in non voice proces Fixed Salary - 13500 - 20,000 PER MONTHInterested Candidates send resume on whatsapp & call me 7486013404IF INTRESTED THEN SHARE YOUR CV HR Khushboo

JD for APB IB Job Title: Customer Support RepresentativeLocation: Noida, Sector 63Company: Adroit Synergies Pvt LtdPosition Type: Full-TimeMinimum Qualification: 12th PassJob Description:Adroit Synergies Pvt Ltd is seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction through effective communication and problem-solving skills.Key Responsibilities:- Provide prompt and accurate responses to customer inquiries via phone call.- Maintain a positive, empathetic, and professional attitude toward customers at all times.- Collaborate with team members and other departments to address customer needs and feedback.- Identify and escalate issues to higher-level support or management as necessary.- Contribute to process improvements and suggest enhancements to enhance the customer experience.Qualifications:- Minimum educational qualification of 12th pass.- Proficiency in Punjabi and English, both spoken and written.- Strong communication and interpersonal skills.- Ability to handle stressful situations calmly and effectively.- Previous experience in a customer support role is a plus but not required.Salary:- 13kctc to 24ctc (Depend on interview skills & Knowledge)Shift Timings:- Boys: 3 PM to 12 AM (2k Night Allowance)- Girls: 7 AM to 4 PMBenefits:- Competitive salary and performance-based incentives.- Health and wellness benefits.- Opportunities for career growth and development.- Supportive and dynamic work environment.Interested candidate can send me CV

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining

Job descriptionShould have at least 4 years of IT experienceShould have minimum 3 years of experience in IBM Maximo with at least 2 full life cycle implementations of Maximo and operations SupportExperience on business process reengineering, Integration design with external applicationsProven documentation skills with ability to create high-quality and complete project documents.Strong communication skills, written and verbal.Utilities domain knowledge is plusShould have experience on estimation any requirements, requirement gathering and monitor project/enhancementsShould have experience on designing workflows, reports, automation scripting, security group configurations, Maximo application and database configurations, Integration framework,In Depth knowledge of All Maximo modules with a good knowledge of key modules i.e., Assets, Inventory, Planning, Resources, Preventive Maintenance, Work Orders, Contracts, etc

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining