Freshers For Passenger Service Associate - Howrah

We are looking for a dedicated Passenger Service Associate to provide excellent service to our passengers at Howrah Bridge in Howrah. This is a full-time position suitable for individuals with 0 to 4 years of experience, and a minimum education of 10th grade.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers with their inquiries, providing information about services, schedules, and ticketing processes.

2. Ticket Sales: Handle ticket sales efficiently, ensuring that all transactions are completed accurately and promptly.

3. Issue Resolution: Address and resolve passenger issues or complaints in a professional manner, ensuring a positive travel experience.

4. Safety and Security: Maintain a safe environment for all passengers by following safety protocols and reporting any suspicious activities.

5. Documentation: Keep accurate records of passenger interactions, sales, and inventory as required by management.

Required Skills and Expectations:

Candidates should have strong communication skills to interact effectively with passengers. A friendly and approachable attitude is essential for creating a welcoming environment. Basic computer skills are necessary for handling ticket sales and documentation. The ability to work well under pressure and multitask in a busy setting is crucial. Being a team player with a strong commitment to customer service will significantly contribute to your success in this role.

• Experience

  0 - 4 Years

• No. of Openings

  80

• Education

  10th Pass

• Role

  Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  20 - 33 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata mintopark