We are looking for a dedicated Airlines Executive to join our team in Howrah. This position is suitable for candidates with minimal experience, and a high school education is required.
Key Responsibilities:
- **Customer Service**: Assist passengers with inquiries, booking issues, and flight information to ensure they have a pleasant travel experience.
- **Reservation Management**: Handle ticket bookings and cancellations using airline systems, ensuring accuracy and timeliness in processing requests.
- **Flight Coordination**: Collaborate with airline crews and ground staff to ensure smooth flight operations and address any passenger concerns.
- **Documentation**: Maintain accurate records of bookings, ticket sales, and customer interactions for reporting and analysis.
- **Issue Resolution**: Address and resolve customer complaints effectively and provide solutions to enhance customer satisfaction.
Required Skills and Expectations:
- **Communication Skills**: Strong verbal and written communication abilities are crucial for interacting with customers and colleagues effectively.
- **Attention to Detail**: Ability to pay attention to small details is important for managing reservations and preventing errors.
- **Problem-Solving Skills**: Capable of thinking quickly and providing solutions to any issues that arise in a fast-paced environment.
- **Team Player**: Must work well with others, including management, colleagues, and airline personnel, to ensure a seamless experience for passengers.
- **Basic Computer Skills**: Familiarity with computers and software related to ticketing and reservations is essential for this role.
This role provides an excellent opportunity to start a career in the airline industry for individuals who are eager to learn and grow.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata