9

Customer Care Executive Job Vacancies in Dhanbad

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • Fresher
  • 6.0 Lac/Yr
  • Dhanbad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Join our team as an Airport Ramp Executive in Dhanbad, India, where you will play a crucial role in ensuring smooth operations on the airport ramp. This position is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:- **Loading and Unloading:** You will be responsible for loading and unloading luggage and cargo from the aircraft, ensuring all items are handled with care and precision.- **Aircraft Marshalling:** You will assist in signaling and directing aircraft during arrival and departure, ensuring safe movement around the ramp area.- **Ground Support Services:** Your role will involve providing support to the ground staff, including refueling aircraft and performing maintenance checks as needed.- **Safety Compliance:** You will be expected to follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.- **Collaboration:** Working closely with other team members and departments is essential to maintain timely and efficient operations.Required Skills and Expectations:We are looking for individuals who are physically fit and able to perform manual tasks. Effective communication skills are important as you will interact with various team members. A proactive attitude and ability to work in a fast-paced environment are essential. Candidates should be punctual, reliable, and dedicated to providing excellent service. Your commitment will be vital for the smooth functioning of airport operations.
View all details
  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
View all details
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
View all details
Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
View all details

Opening For Back Office Executive

Acommune technology pvt Ltd

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Baliari Dhanbad
Customer Care Basic Computers
Back office staff
View all details

Current Opening For Senior Executive For Airline

Skyview India Academy Private Limited

Senior Operation Executive Senior Customer Service Executive Senior Customer Support Executive Airline Operations Airlines Executive Airline Customer Service Airport Management Airport Representative Airport Operation Airport Ticketing
Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com
View all details
Customer Care Walk in
Customer Care Executives Required in Financial Institutions all Over Jharkhand & West Bengal.
View all details

Jobs by Popular Location

Good Communication Chat Process Executive Chat Support Executive Customer Support Customer Care Customer Service Text Support Excutive
To solve the query of customer.To resolve the issue of customer.
View all details
Air Ticketing Ticket Booking Customer Relationship Ground Handling Staff Communication Grooming
An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.
View all details

OPENING FOR Passenger Service Agent in Airport

Skyview India Academy Private Limited

Airport Management Airport Representative Airport Ground Airport Staff Airport Executive Airline Operations Airline Ground Staff Airlines Ground Staff Airline Customer Service Airport Ticketing
Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com
View all details

Hiring For Airline Ground Staff

Skyview India Academy Private Limited

Airport Manager Airport Management Airport Ground Airport Operation Airport Staff Airline Operations Airlines Executive Airline Customer Service Airlines Ground Airlines Ground Staff Airport Ground Staff
Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com
View all details

Hiring For Ground Staff in Deoghar Airport

Skyview India Academy Private Limited

Airport Manager Airport Representative Airport Operation Airport Staff Airport Executive Customer Relationship Ground Handling Airline Ground Staff Ground Operation Airline Operations Airlines Executive
Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers
View all details
  • 1 - 2 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Airline Customer Service Customer Relationship Aviation Personality Development Passenger Service Communication Skills Airline Operations Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Executive based in Dhanbad, you will play a key role in enhancing the travel experience for passengers. This full-time office position is suitable for individuals with 0 to 1 year of experience and requires at least a 10th-grade education.**Key Responsibilities:**- **Assist Passengers:** Provide friendly support to passengers with inquiries regarding flight schedules, ticket bookings, and baggage handling, ensuring timely and accurate information.- **Handle Complaints:** Address and resolve customer complaints effectively, ensuring that passengers feel heard and valued while providing solutions to enhance their experience.- **Manage Ticketing:** Assist with the ticketing process, including issuing, changing, or canceling tickets, while ensuring compliance with the airlines policies.- **Provide Travel Information:** Inform passengers about travel rules, regulations, and requirements, such as visa policies and security protocols, helping them to prepare for their journey.- **Coordinate with Team:** Work closely with other team members and departments to ensure smooth operations and a high level of service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication abilities are essential for interacting positively with customers and colleagues.- **Problem-Solving Skills:** Ability to think on your feet and resolve issues efficiently for a better customer experience.- **Customer-Focused Attitude:** A passion for helping others and providing excellent service is crucial in this role.- **Team Player:** Collaboration with coworkers and other departments is important for maintaining a smooth workflow.- **Basic Computer Skills:** Competence in using computers and basic software applications to manage bookings and inquiries.
View all details
  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Dhanbad
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Aviation Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring the smooth operation of airport activities while providing excellent customer service. **Key Responsibilities:**- **Customer Service:** Assist passengers with their queries and provide information about flights, baggage, and airport facilities to enhance their travel experience.- **Ticketing and Check-in:** Help passengers with ticket bookings, check-in procedures, and boarding processes to ensure a seamless travel experience.- **Baggage Handling:** Support the management of baggage by guiding passengers on baggage drop and retrieval, ensuring all luggage is safely loaded and unloaded.- **Safety and Security:** Follow airport safety protocols and assist security personnel in maintaining a secure environment for all passengers and staff.- **Communication:** Liaise with various airport departments, such as operations and security, to ensure effective coordination during peak and off-peak hours.- **Problem Resolution:** Address and resolve passenger complaints or concerns quickly and efficiently, promoting a positive atmosphere within the airport.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade. A proactive attitude and willingness to learn are essential, especially for those with little to no experience. Strong communication skills in English and local languages will be important for interacting with passengers. Basic computer knowledge is preferred for handling ticket systems and databases. Being personable and helpful will aid in providing the best service to airport visitors. Candidates should also be ready to work in a busy environment and adapt to changing situations.
View all details
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
View all details
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
View all details
Baggage Handling Conflict Resolution Multitasking Ability Ticketing Assistance Airport Operation Customer Service Ground Staff Activities Ground Operation
The primary responsibility of a Passenger Service Executive is to ensure a smooth and pleasant experience for airline passengers. This includes providing assistance with baggage handling, resolving conflicts or issues that may arise, and managing multiple tasks simultaneously. Key responsibilities for a Passenger Service Executive include:1. Baggage Handling: Assisting passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the correct flight.
View all details

Apply to 9 Customer Care Executive Job Vacancies in Dhanbad

  • Dhanbad Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs