Opening For Ground Hostess

Aerodrome

the ground hostess is the first point of contact for passengers at the airport, providing exceptional customer service and ensuring a smooth and pleasant travel experience. they assist passengers with check-in, baggage handling, boarding procedures, and general inquiries, while maintaining a professional and courteous demeanor at all times.

responsibilities:

* greet and welcome passengers with a warm and friendly attitude.

* assist passengers with check-in procedures, including verifying travel documents and issuing boarding passes.

* provide information about flight schedules, gate assignments, baggage allowances, and airport facilities.

* assist passengers with special needs, such as wheelchair assistance or unaccompanied minors.

* handle passenger inquiries and resolve issues or complaints efficiently and professionally.

* ensure smooth boarding procedures by directing passengers to the correct gates and assisting with boarding arrangements.

* monitor passenger flow and address any potential delays or disruptions.

* collaborate with other airline and airport staff to ensure seamless operations.

* maintain a clean and organized work area.

* adhere to all safety regulations and security procedures.

qualifications:

* high school diploma or equivalent; additional education or certifications in customer service or hospitality are a plus.

* proven experience in customer service or a related field, preferably in the aviation industry.

* excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals.

* strong problem-solving skills and the ability to handle stressful situations with composure.

* ability to work independently and as part of a team.

* flexibility to work in shifts, including weekends and holidays.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Higher Secondary, Secondary School

• Role

  Ground Hostess

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  park Street kolkata