Job Description

SHARE YOUR RESUME nJoin our team as an Airport Customer Service Associate in Dhanbad, India. This entry-level role is ideal for individuals looking to begin their career in the airport service industry and involves assisting passengers with various needs to ensure a positive travel y Responsibilities:nn- Passenger Assistance: Greet and assist travelers at the airport. Provide information about flight schedules, check-in procedures, and airport facilities to enhance their - Handling Queries: Address customer inquiries and concerns professionally. Ensure efficient communication to resolve issues and provide support throughout their travel - Documentation Support: Assist passengers with necessary documents and check-in processes. Ensure that all procedures are followed correctly to maintain compliance and - Customer Relations: Foster a pleasant atmosphere by maintaining a friendly demeanor. Build rapport with passengers to enhance their overall satisfaction with the airport quired Skills and Expectations:nnCandidates should be at least a 10th-grade graduate and have a positive attitude and strong communication skills. The ability to work well in a team and handle stressful situations is essential. A knack for problem-solving and providing excellent customer service is vital to meet the needs of travelers. Punctuality and reliability are also crucial for maintaining operational efficiency. Prior experience is not necessary, making this a suitable opportunity for recent school leavers.
  • Experience

    0 - 1 Years

  • No. of Openings

    25

  • Education

    10th Pass

  • Role

    Airport Customer Service Associate

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, ESI, Food/Meals, Accommodation

  • Walk-in interview location

    Kolkata

About Aervista Institute of Aviation & Hospitality Management

At AERVISTA, learning goes beyond textbooks. Students gain real-world exposure through mock interviews, group discussions, role plays, practical simulations, and career development workshops designed to prepare them for the challenges of the industry.
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