Job Description

Key Responsibilities:

1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.

2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.

3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.

4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.

5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.

6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.

7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.

Required Skills and Expectations:

1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.

2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.

3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.

4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.

5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.

6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.

7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.
  • Experience

    0 - 1 Years

  • No. of Openings

    52

  • Education

    12th Pass

  • Role

    Airport Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    kolkata, india

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