Job Description

key responsibilities:

1. airport ticketing: handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.

2. airline operations: assist with various airline operations tasks such as check-in, boarding, and baggage handling.

3. aviation security: ensure the safety and security of passengers, staff, and airport facilities by following security protocols.

4. hospitality: provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.

5. ground staff activities: assist with ground operations such as aircraft marshalling, towing, and refueling.

6. cargo handling: manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.

7. basic computer skills: utilize computer systems to input passenger information, check flight schedules, and generate reports.

required skills and expectations:

1. education: minimum of 12th pass or equivalent for entry-level positions in airport staff roles.

2. strong communication: excellent communication skills to interact effectively with passengers and colleagues.

3. customer service: ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.

4. adaptability: willingness to work in a fast-paced and dynamic airport environment with changing priorities.

5. attention to detail: ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.

6. teamwork: collaborate with other staff members and departments to ensure smooth airport operations.

7. physical fitness: capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.
  • Experience

    0 - 1 Years

  • No. of Openings

    52

  • Education

    12th Pass, 10th Pass, I.T.I., B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Any Bachelor Degree

  • Role

    Airport Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    kolkata, india

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