key responsibilities:
1. airport ticketing: handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.
2. airline operations: assist with various airline operations tasks such as check-in, boarding, and baggage handling.
3. aviation security: ensure the safety and security of passengers, staff, and airport facilities by following security protocols.
4. hospitality: provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.
5. ground staff activities: assist with ground operations such as aircraft marshalling, towing, and refueling.
6. cargo handling: manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.
7. basic computer skills: utilize computer systems to input passenger information, check flight schedules, and generate reports.
required skills and expectations:
1. education: minimum of 12th pass or equivalent for entry-level positions in airport staff roles.
2. strong communication: excellent communication skills to interact effectively with passengers and colleagues.
3. customer service: ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.
4. adaptability: willingness to work in a fast-paced and dynamic airport environment with changing priorities.
5. attention to detail: ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.
6. teamwork: collaborate with other staff members and departments to ensure smooth airport operations.
7. physical fitness: capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.
Experience
0 - 1 Years
No. of Openings
52
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Any Bachelor Degree
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata, india