Array ( [0] => customer-support-specialist [1] => hyderabad ) Customer Support Specialist Jobs in Hyderabad,Customer Care Specialist Job Vacancies in Hyderabad Telangana
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Customer Support Specialist Job Vacancies in Hyderabad

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Freshers For Customer Support Specialist - Hyderabad

Waterleaf Consultancy

  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Customer Support Inbound Voice Process BPO International Voice Process Voice Process Good Communication Skills Customer Support Voice Process
Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!
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Customer Support Specialist - Full Time

DIJIT Program

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Customer Support Inbound Voice Process Voice Process Chat Support
1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).
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Customer Care Specialist

KAITS

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Hyderabad
Customer Support Inbound Voice Process Customer Support Voice Process Good Communication Skills BPO International Voice Process Voice Process
Join KAITS for an Exciting Career in US Inbound Insurance Support!We re hiring energetic and fluent English speakers to handle customer support for our prestigious US insurance clients. If you ve got the voice and skills to shine, we want you NOW!What We are Looking For: Excellent English Communication: Crystal-clear verbal skills with a neutral or US/UK accent for seamless customer interactions. Experience: 1-8 years in international tele-sales, customer support, or customer service (US/UK voice process only). Education: Preferably graduates (B.Com, B.Sc, B.A) freshers with strong English welcome! Shift: Night shifts only (US hours) perfect for night owls! Skills: Confident, customer-focused, and ready to handle inbound insurance queries.What We Offer: Competitive Salary: 20,000- 35,000/month + performance incentives (20,000 to 30,000) Free Pick & Drop: Safe transport within 25kms of Hyderabad. 5-Day Work Week: Enjoy 2 days off to recharge. Training Provided: Get up to speed with our US insurance process. Fast-Track Hiring: Spot offers for top candidates!How to Apply: Send your resume and a 30-second voice clip (say why you are perfect for this role) to [hr@kaits.in WhatsApp 9100226932]. Walk-in interviews: [Add date/venue, e.g., Hitech City, Sep 25-27, 12 Noon to 6PM]. Call us at [9100226932] Hurry! Limited Seats Join KAITS Today!#BPOJobs #HyderabadHiring #CallCenter #USProcess
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Hiring Fresher - Customer Support Executive - Hyderabad

Naarg Data Media Services

  • 0 - 5 yrs
  • Hyderabad
Customer Care Specialist Customer Management Language Specialist Communication
Location: Full Time Remote (Work from Home)Industry: Media and Mass Communication About Naarg Data Media Services is a globally leading translation and localization company , headquartered in Hyderabad,Telangana India. With a growing network of over 16000 language professionals covering 250+languages worldwide, we specialize in translation,transcription,localization,subtitling, dubbing, voice-over, metadata, content development, and digital media services. We provide high quality solutions to businesses worldwide.Role OverviewWe are seeking a dedicated Tamil-Speaking Customer Support Expert to join our remote team. The ideal candidate will provide exceptional customer service to our Tamil-speaking clients, ensuring their inquiries are addressed promptly and effectively.Roles and ResponsibilitiesHandle inbound and outbound customer interactions in Tamil via phone, email, and chat.Provide accurate information about our services and address customer inquiries.Resolve customer issues efficiently, ensuring high levels of satisfaction.Maintain detailed records of customer interactions and feedback.Collaborate with internal teams to improve customer service processes.QualificationsFluency in Tamil (mandatory) and proficiency in English.Excellent verbal and written communication skills.Prior experience in customer support or a related field is preferred.Strong problem-solving abilities and attention to detail.Ability to work independently in a remote environment.Familiarity with customer support tools and CRM systems is a plus.RequirementsA reliable computer with a stable internet connection.Headset with microphone for clear communication.Quiet and dedicated workspaceWhat We OfferCompetitive salary and performance-based incentives.Opportunities for professional growth and development.Supportive and collaborative work culture.Interested candidates are invited to submit their resume and a brief cover letter to jobs@naarg.com.
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Customer Support Specialist

Plento Inc

Customer Support Customer Service Customer Management Sales Customer Relationship Service Marketing
Job Title: Customer Support Specialist Location: Remote (India) Salary: 30,000 INR per month Working Hours: 9 AM - 6 PM EST (US Eastern Standard Time) About Plento Inc. Plento Inc. is a restaurant management solution offering online ordering, reservations, and website management. We help restaurants streamline their operations and grow their online presence. Plento provides flexible pricing while giving restaurants full control over their customers ordering experience. Our managed delivery feature allows restaurants to hire and manage their own drivers with a fully integrated dispatch system, making food delivery more personalized and reliable. Job Responsibilities: Answer all incoming phone calls professionally and efficiently. Manage and program restaurant menus within our platform. Respond promptly to all support emails sent to support@plento.io. Assist customers with troubleshooting issues. Provide guidance on platform features. Resolve customer inquiries with a focus on excellent service. Collaborate with internal teams to escalate and resolve technical issues. Maintain accurate records of customer interactions and updates. Requirements: Fluent in English (spoken and written). Previous customer support or customer experience is required. Ability to work independently and efficiently in a remote environment. Strong communication and problem-solving skills. Bonus: Tamil/Hindi proficiency is a bonus. Sales experience is a bonus. Benefits: Competitive salary of 30,000 INR per month. Opportunity to work with a growing tech-driven restaurant management company. Remote work flexibility. How to Apply: Send your resume and a brief cover letter to reeta@pdex.ca with the subject Customer Support Specialist - Plento.
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Remote Support Specialist

Dashtechn solution Pvt Ltd

  • 1 - 5 yrs
  • 9.0 Lac/Yr
  • Ramkote Hyderabad
Field Inbound Customer Calls Texts and Chats On Day to Day Basis This Means: Communicate With Clients Answer Their Questions Resolve Issues and Update Records. Coordinate With Internal Teams to Offer Resolutions to Clients.
1 - 5 years of previous customer service experienceAt least 1 year of experience with help desk software like Fresh Desk or Zen DeskExperience with both phone-based customer service and chat-based customer serviceNeutral AccentPositive attitudeCalm under pressureGood problem-solving skillsFlexibility to work EST hours
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Sales Coordinator

Welding Alloys South Asia Pvt Ltd

  • 6 - 10 yrs
  • Cherlapalli Hyderabad
Microsoft Office Desktop Support Service Desk Corporate Sales Business Analyst Customer Communication Negotiation Skills Information Management Specialist Digital Marketing
Principle Responsibilities/Accountabilities: Provide excellent internal and external customer service and support the activities of the field sales team in order to meet and exceed sales targets. Generate business leads and follow up on sales opportunities using various digital marketing strategis. Take and process orders, including all administrative activity, producing associated documentation, invoicing, advising on delivery dates, etc. Act as the liaison between the field sales team and internal departments to ensure customer orders are fulfilled efficiently and within agreed deadlines e.g. production department in relation to stock levels, delivery times, advising on service level agreements. Assist the sales team in producing tenders, proposals and quotations. Assist with travel arrangements and organising meeting and exhibition facilities. Carry out general sales administration support such as filing, dealing with customer queries by phone or email. Provide excellent customer service in conjunction with field sales to ensure that any issues are dealt with in a timely manner i.e. Resolves customer complaints by investigating problems; developing solutions; preparing reports. Ensure the CRM and finance systems are fully utilised and kept up to date with all sales activity including logging of leads and following up on requests for quotations. Assist with the preparation of any documentation required when goods are dispatched to customers, e.g. export documentation. Participate in all identified training and development activity including the Sales Academy.Customer focused with a passion to provide excellent customer service at all times. Ability to respond effectively and sensitively to all customer inquiries and complaints and to know when to escalate to a more senior manager. Ability to deal with difficult situations and challenging customers in a professional and supportive manner and to know when to escalate to a more senior manag
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Customer Support Specialist

Creek IT Solutions

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Hyderabad
MS EXCEL Customer Support Specialist Customer Care Customer Relationship Customer Support Client Relationship Customer Service
Axis Bank Pocharam is hiring freshers ( Banking Process). Two way Transport is provided, same day offer. Interested candidates can call
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Customer Service Executive

Apollo Telehealth services

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Madhapur Hyderabad
Communication Skills Customer Care Customer Support Customer Service Client Relationship Customer Support Specialist
Apollo Telehealth services is hiring customer service executive. Roles and Responsibilities1. Should be able to deal with customer's problem. 2.Should have good communication skills.
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Business Specialist

Araveti Fashion Designing Private Limited

  • 1 - 7 yrs
  • Gachibowli Hyderabad
Strong Communication Skills Customer Handling Business Specialist Customer Service Customer Care Customer Support Business Development
AREA OF EXPERTISEBusiness Development (national & international circle )strong communication skillstarget orientedselling Tacticsleadershipcustomer service & customer HandlingTrouble shootinggood with team leadergood time managementAdaptability in both work & environmentMs word , graphic Designing , Adobe tools , excel , PowerPoint , C++, etc and more on.
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Domestic Voice Technical Support (in Bound)

Dishha Staffing Services Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Assist & Respond to Technical and Customer Queries Customer Care Executive Voice Technical Support Technical Support Executive Technical Consultant Technical Helpdesk Technical Support Customer Support Specialist Walk in
Urgent requirement of Domestic voice technical support (in bound)- HyderabadPlease noted this requirement Work from Office onlyRole: Domestic voice technical support (in bound)Experience: AnyShift Time: Rotational Shifts with Rotational Offs.Salary Range: 1.5 LPA 2.5 LPA + PF + ESI + Health Insurance + Incentives First 3 months Day shift only & after 3 months will be rotational Description:To provide end to end technical support for international customers over the chat.Knowledge of OS (XP, Windows 8, Windows 10) & Standard ApplicationKnowledge of hardware troubleshooting, installation, configuration.Knowledge of desktop operating systems and Microsoft office products (MS office 2007, 2010,2013).Basic Networking knowledge.Address user tickets regarding hardware, software and networking.Properly escalate and follow up unresolved issues to appropriate internal teams.Ensure all issues are properly logged.Roles & Responsibilities:Assist & respond to technical and customer queries.Ensure all contacts are documented using the tracking tool.Ensure customers are satisfied with services offered.Skills Required:Good Written and Verbal Communication.The ability to think logically.Good typing skills.Should be able to understand and analyze the issues stated by the customers.Eligibility Criteria: UG/Grad/PG Fresher and experienced candidates are eligible.
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TeleSales Specialist

Gtelecom

  • 3 - 8 yrs
  • 4.0 Lac/Yr
  • Banjara Hills Hyderabad
Marketing Retail Sales Corporate Sales Channel Sales Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
DescriptionWe are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirementsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints
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Customer Support Coordinator

Dikazo Solutions Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Madhapur Hyderabad
Communication Skill Convincing Skills Language Proficiency Customer Support Coordinator Client Relationship Customer Relationship Customer Care Customer Support Customer Service Customer Support Specialist
Responsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation
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International Voice Process

FIN INFOCOM PVT LTD

Technical Support International BPO UK Shift IT Support Specialist Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
A Technical Support Specialist, or an IT Support Specialist, is responsible for assisting customers with technical issues or questions relating to hardware or software devices. Their duties include taking phone calls from customers or communicating with them, helping customers diagnose technical issues over the phone and speaking with them about software installations, connections & troubleshooting.Roles and Responsibilities:Excellent oral and written communication skills, should be able to handle UK customers.Provide IT assistance to include application support, hardware and software installation and troubleshooting.Answering phone calls, writing replies to emails and excelling in customer serviceProviding technical solutions to different problems of clients by taking the help of different tools.Ensure that the call comments are properly arranged and suitable information is provided to clients.The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to themProviding support to internal and external end users. The job will require handling inbound calls / Emails / Chats regarding technical issues for end users.
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Hiring Freshers || Customer Support Executive

Naarg Data Media Services

  • 0 - 5 yrs
  • Hyderabad
Customer Care Customer Support Customer Relationship Language Specialist Communication
Location: Full Time Remote (Work from Home)Industry: Media and Mass Communication About Naarg Data Media Services is a globally leading translation and localization company , headquartered in Hyderabad,Telangana India. With a growing network of over 16000 language professionals covering 250+languages worldwide, we specialize in translation,transcription,localization,subtitling, dubbing, voice-over, metadata, content development, and digital media services. We provide high quality solutions to businesses worldwide.Role OverviewWe are seeking a dedicated Kannada-Speaking Customer Support Expert to join our remote team. The ideal candidate will provide exceptional customer service to our Kannada-speaking clients, ensuring their inquiries are addressed promptly and effectively.Roles and ResponsibilitiesHandle inbound and outbound customer interactions in Kannada via phone, email, and chat.Provide accurate information about our services and address customer inquiries.Resolve customer issues efficiently, ensuring high levels of satisfaction.Maintain detailed records of customer interactions and feedback.Collaborate with internal teams to improve customer service processes.QualificationsFluency in Kannada (mandatory) and proficiency in English.Excellent verbal and written communication skills.Prior experience in customer support or a related field is preferred.Strong problem-solving abilities and attention to detail.Ability to work independently in a remote environment.Familiarity with customer support tools and CRM systems is a plus.RequirementsA reliable computer with a stable internet connection.Headset with microphone for clear communication.Quiet and dedicated workspaceWhat We OfferCompetitive salary and performance-based incentives.Opportunities for professional growth and development.Supportive and collaborative work culture.Interested candidates are invited to submit their resume and a brief cover letter to jobs@naarg.com
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