Customer Support Specialist Jobs in Pune,Customer Care Specialist Job Vacancies in Pune Maharashtra

Customer Support Specialist

Infosys

1 - 4 yrs
5.5 Lac/Yr
Pune +2 Bangalore, Pune

International Voice Process Good Communication Customer Support Voice Process

5 Days working 2 Days off International voice process Rotational night shift Min 1 year experience in international voice process Both way Cab facility (within 25 km radius) Allowance and Incentives

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Freshers For Technical Support Engineer - Mumbai/Nashik

Multi Recurit

MR

0 - 1 yrs
3.5 Lac/Yr
Pune +3 Mumbai, Nashik, Pune

Communication Management Skills Customer Support Internet

This is a job that related to Technical Support Specialist. And also able to medium level communication skills & this is work from home and also that we provide the laptop , prepaid bills , insurance , with joining bonus

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Walk-In Interview For Customer Care Specialist (Full Time)

New Nest

NN

1 - 3 yrs
Pune

Good Communication Skills International Voice Process

Good customer service attitude

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Customer Support Specialist (0-1 Years)

Growinity Solutions LLP

0 - 1 yrs
2.8 Lac/Yr
Pune

Customer Service Representative

Customer Support Executive (International Voice Process)Mandatory: People in Pune only need to Apply (Work from Office), should be comfortable with the night shift.Salary 20,100/- + Cab Facility + Shift Allowance (Night shift allowance - 3,600/-)Incentive - 3k monthly which will be paid quarterly as 9k (performance-based).Excellent communication skillsLooking for an Immediate Joiners5 Days of WorkingKnowledge and Skills Required:Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customer's issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Excellent typing skills

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Technical Support Specialist

HR Central

HC

4 - 10 yrs
Pune

Technical Support Customer Relationship Customer Support Client Relationship Technical Consultant Technical Helpdesk

Duties and responsibilities Provide technical and application support via phone as per the queues and customer needs. Understand the issue reported and ensure accurate resolution to customers, backed with complete documentation. Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledge base articles. Contributes to new procedures and updates as needed. Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience. Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the Sr. Manager.Qualifications Only Science Graduates/Post GraduatesExperience Technical Customer Support experience from 1-3 years in troubleshooting; relevant exposure and experience in software applications (Android & iOS), building management systems, access control systems, enterprise & building system integrations, APIs, BACnet, HTTPS, server-based offerings, and calendaring systems (i.e., Outlook, etc.) is desirable. Voice and phone support experience is a must (especially North American region) Electronic background would be an add on skillKnowledge, skills, and abilities required Excellent verbal and written communication skills (email writing skills) Good overall knowledge of related software offerings Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 5.30pm to 2.30am IST.)

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Customer Support Specialist Job Vacancies in Pune