Array ( [0] => customer-support-specialist [1] => delhi ) Customer Support Specialist Jobs in Delhi,Customer Care Specialist Job Vacancies in Delhi
13

Customer Support Specialist Job Vacancies in Delhi

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Customer Care Specialist (female)

Kumkum Communication

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Karol Bagh Delhi
Voice Process Domestic Voice Process Good Communication Skills Customer Support Voice Process Chat Process Inbound Voice Process
We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.
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Female - Customer Care Specialist - Shahdara Delhi

Pratiharye

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Shahdara Delhi
Customer Care Specialist
The Customer Order Processing and Support Specialist is responsible for confirming customer orders, ensuring accuracy in order details, and coordinating with the logistics team for timely dispatch and tracking. They handle customer queries, providing prompt and effective resolutions to ensure a smooth and satisfactory experience. This role demands strong communication, attention to detail, and a customer-first approach.
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Hiring For Customer Support Specialist (Female Only)

Sponsifyme Technologies Private Limited

Customer Relationship Executive Communication Advisor Customer Response Executive
Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.
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Looking For Sales Coordinator

Mahima Consultancy

Sales Coordinator Accounts Receivable Specialist Customer Care CRM Business Support Manager Walk in
Position : Sales Coordinator/Business Administrator Sales & Service( Contract)Location : BangaloreQualification : GraduationCompensation : Best in industryMain tasks-Validate quotation and invoice to internal and external customers.-Coordinate for service contract quotation and purchase order process with order execution team.-Coordinate sales and service business activities, and ensure proper entries of sales, service, and parts transactions.-Generate data for monthly/weekly report upon request using CRM data for statistical analysis to support business.-Provide timely support on pre-sales and service business activities and follow up discussions.-Coordinate for KYC for customer master and vendor master.-Coordinate with logistics and finance team follow-up on customer payment/delivery.Order-to-Cash (O2C)-Check open order and backlog reports daily to ensure timely processing of customer orders.-Follow-up on customer orders (new/aging) to ensure timely fulfilment of goods, services, and information to customers. Ensure billings are done and mail/email to customers on a timely manner.-AR follow up for sales & service with timely report outs.-Monitor open purchase orders / inbound deliveries from factories.-Responsible for coordination of last mile equipment/ order delivery & installation assignment to FSE/ ticketing from CIC/coordination with regional managers/ cluster leads for installations.Customer Service-Act as first touchpoint of customers for coordinating regional business activities.-First touchpoint of any customer escalations to be coordinated internally.-Address queries from sales and customers on stock and shipment of orders.Thanks and Regards,HR RecruiterMahima Consultancy Nagpur.
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Immigration Consultant

Invisa Sky Immigration Pvt Ltd

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Nehru Place Delhi
Sales Customer Care Representative Customer Care Executive Immigration Specialist Immigration Executive Immigration Consultant Visa Consultant
Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team
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Customer Support Associate- US Proces Have Experience in International Process

Om Sai Group Consultancy

Voice Process International Voice Process Customer Support Specialist US Process UK Process Australian Process International Process Walk in
Customer Support Executive- US PROCESS (Voice + Emails) Male with 1-5 years Experience into International process only at Preet Vihar, DelhiPosition: Customer Support Executive- US BasedIndustry: PharmaSalary Package: 30k to 35kExperience: at least 1-5 yrs. into into international process voice + chat/emailsJob Location: Preet Vihar, DelhiWorking Date and Hours: Monday Friday (7 pm to 5 AM)- NightGender: Male OnlyQualification: AnyKey SkillsStrong communication skillsWriting and speaking skillsUse computer efficientlyResolve customer queriesEnsure customer satisfactionGood customer service skills & should display good analytical abilitiesRequirement:Must have experience in international voice process at least 1 yr.Excellent Communication skills(Written/Verbal) are the foremost priority.Good customer service skillsPrior experience in internationalBPO voice and chat processJob Responsibilities:To provide a seamless experience addressing customers and questions or issues over the Phone and Chat.Interview Process: After resume shortlisted- Face to faceSignature:Regards,
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Customer Support Specialist

lovekarmapassion communication private limited

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Rohini Delhi
Basic Computer Knowledge Customer Care Executive
Providing solution to customer queries through email...Confirming orders from customer through phone,
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Student Success Specialist

Karyarth Consultants

Teacher Customer Support Associate
Roles and Responsibilities:- Mentor the students assigned to you throughout their BYJUs journey by ensuring they are engaging with theproduct and content Guide the student throughout their academic journey by directing them to right resources, valuable content,and academic learning Leverage multiple communication channels (call, chat, video) to mentor and engage with students andparents Closely monitor and analyze students performance dashboard to chart the overall progress of the students Leverage the dashboards to share a progress report with students and parents regularly Drive students academic and extra-curricular success and performance through constant motivation andcounseling Enable students and parents to engage with and utilize the app to fullest Ensure achievement of daily/ weekly/ monthly targets under the guidance of your managersSkills looking for Enjoy talking to people as this role involves a lot of TALKING! Like to solve problems with patience as you will be interacting with Kids, Children and Teenagers Empathize with others and listen actively because parents (our primary customers) want to be heard all the time Take challenges as opportunities to grow because BYJUS have immense both challenges andopportunities. Find multi-tasking fun as you will be managing multiple campaigns for different BYJUS products Know the art of working with multiple departments and stakeholders to achieve your goals Support day-to-day learning for yourself and your peers as at BYJUs we believe in constant learning Feel comfortable in adapting to new changes as we evolve every day See value in creativity because we are constantly innovating
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Jobs by Popular Location

Immigration Consultant

Arotic Visa Pvt Ltd

Sales Customer Care Representative Customer Care Executive Immigration Specialist Immigration Executive Immigration Consultant
Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team
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Marketing and Technical Support Specialist

Infite Technologies

  • 2 - 5 yrs
  • 1.5 Lac/Yr
  • Dwarka Delhi
Marketing Technical Support Specialist Technical Support Customer Support Customer Service Customer Support Specialist Technical Consultant Technical Helpdesk
Job purposeThe role of this position exist to operate well established information technology farm in KSA withjoint venture in Delhi.We are looking for professional who have good bilingual (English and Arabic) communicationskills, have a passion for high level of achievements, strong interpersonal and team player skills aswell as able to deal with challenges of a business that is operating 24 hours a day. Applicant shouldalso have a solid an information technology background, and professional skills of graphic designMicrosoft office.Applicant is responsible for providing highest level of service possible to our customers, vendors,co-workers and community. This position is also required high level of skills to manage social mediaaccount and digital marketing plan.Duties and responsibilities Understand the needs of our customers and able to respond effectively with a plan of howto meet their needs. Assist the project manager for scheduling, training, implementation, and maintenanceour technology solutions. Interface with customers and internal teams to gather requirements and develop softwaresolutions. Coordinate with co-developers and keeps project manager well informed of the status ofdevelopment effort and serves as liaison between development staff and project manager Administrate the creation and publishing of relevant, original, high-quality content (forall channels and ads) Create a regular publishing schedule and promote content through social advertising. Leverage the right tools to manage your content. Integrate all channels of marketing (social media, SEO, content marketing, email, printand digital marketing) Manage or oversee all social advertising campaignsSkills and Abilities Considerable knowledge of IT vendor management and contract negotiations experience. Strong bilingual (Arabic and English) written and verbal communications skills and awillingness to work closely with and explain sophisticated technology and
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Inbound Customer Service (Female)

Black Riders Advertising Pvt. Ltd.

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Customer Care Agent Customer Care Associate Customer Care Executive Customer Care Representative Customer Care Specialist Customer Care Incharge Customer Care Coordinator
Black Riders Production LLPWe at Black Riders Production LLP, Head Office Located at MG Road, Ghitorni, New Delhi. Looking for Experienced FEMALE CUSTOMER CARE EXECUTIVE for INBOUND CALLS only such as to Take Care/ Handle / Solve customers queries, issues day to day basis related to services & products providing by company. We are coming into new online ( mobile & web app based ) business venture, which would be complete online based application, so for this new business venture, we would be requiring multiple FEMALE CUSTOMER CARE EXECUTIVES who can handle INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Requirements: Experienced Customer Care Female Executive. Having at least 2-3years of Handling INBOUND CALLS of customers. Knowledgeable, English Fluent having Good Communication Skills. Handling INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Location : Head Office, MG Road, Ghitorni, New Delhi.Timings:9am to 7.30pm ( Mon to Sat ) Contact Further for Detail Discussions :Black Riders Production LLP
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Sales Support Executive

Travel Purchases.

  • 0 - 1 yrs
  • 0.8 Lac/Yr
  • Delhi
Effective Communication Sales Support Executive Customer Support Customer Care Customer Relationship Client Relationship Customer Service Customer Support Specialist Work From Home
Your job is to sell products from our website chatbot. Solve Costmer queries regarding their product requirements with kindness and in a helpful manner. Interview will be in vedio conference. Apply for this job as soon as you can. We're in need of sales Specialist.
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Sales Specialist

anm power group

Good Communication Skill Retail Sales Sales Specialist Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
HIRING FOR INTERNATIONAL BPO VOICE PROCESSPort it is an Australian based company, that provides removal solutions for both Residential & Commercial clients. We are looking for experienced and hardworking candidates who can cope up with the fast paced environment and work under pressure meeting their KPIs on a day to day basis.The candidates will be dealing with Australian clients so Candidate should be flexible for Australian shifts.Working Days: 5 days.Age Limit : 18-35 Years.Roles and Responsibilities: Answering initial web enquiries and call enquiries, only from customers who have already signaled their interest in moving home or cleaning services. Efficiently entering all client details into our Leads Manager and CRM. Follow-up with clients.Profile :Fleet operation, customer service. Perks and Benefits Opportunity to earn uncapped incentives..Job Type: Full-timeSalary: INR250,000.00 - INR400,000.00 per yearSupplemental Pay: Performance bonusExperience: work: 1 year (Preferred) total work: 1 year (Preferred)Education: graduate (Preferred)Language: English (Required)Shifts: Any (Required)
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