Hiring For Customer Service Support

  • icon job experience 2 - 4 Years
  • icon job opening 1 Openings
  • icon salary 1.8 - 2.3 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
  • icon job location Mumbai
Key Skills

Desktop Support Customer Care Customer Support Operations Problem Solving English Faculty Customer Care Incharge Stock Controller Track Lead Assistant Buyer Voice Process Executive

Job Description

- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.

- Follow up with customers to ensure that any issues they experience are fully resolved.

- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.

- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.

- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.

- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.

- Collaborate with team members to create a positive and efficient work environment.

- Stay informed about product features, promotions, and company policies to provide accurate information to customers.

- Uphold high standards of customer service, representing the company's brand values at all times.

*Qualifications:*

- Previous experience in customer service, retail, or a related field preferred.

- Excellent communication skills, both verbal and written.

- Strong problem-solving abilities with a customer-focused approach.

- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and accuracy in tracking inventory and processing transactions.
  • Experience

    2 - 4 Years

  • No. of Openings

    1

  • Education

    12th Pass

  • Role

    customer service support

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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