Hiring For Customer Service Support

Satra Traders

- handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.

- follow up with customers to ensure that any issues they experience are fully resolved.

- accurately track stock levels and promptly restock merchandise to ensure availability for customers.

- maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.

- work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.

- interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.

- collaborate with team members to create a positive and efficient work environment.

- stay informed about product features, promotions, and company policies to provide accurate information to customers.

- uphold high standards of customer service, representing the company's brand values at all times.

*qualifications:*

- previous experience in customer service, retail, or a related field preferred.

- excellent communication skills, both verbal and written.

- strong problem-solving abilities with a customer-focused approach.

- ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

- attention to detail and accuracy in tracking inventory and processing transactions.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Higher Secondary

• Role

  customer service support

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office