Hiring For Customer Service Support

  • icon job experience 2 - 4 Years
  • icon job opening 1 Openings
  • icon salary 1.8 - 2.3 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
  • icon job location Mumbai

Job Description

- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.- Follow up with customers to ensure that any issues they experience are fully resolved.- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.- Collaborate with team members to create a positive and efficient work environment.- Stay informed about product features, promotions, and company policies to provide accurate information to customers.- Uphold high standards of customer service, representing the company's brand values at all times.*Qualifications:*- Previous experience in customer service, retail, or a related field preferred.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities with a customer-focused approach.- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail and accuracy in tracking inventory and processing transactions.
  • Experience

    2 - 4 Years

  • No. of Openings

    1

  • Education

    12th Pass

  • Role

    customer service support

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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