Customer Support Specialist Job Vacancies in Mumbai

Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

*** URGENT REQUIREMENT ***Job Vacancy in US Based Travel Industry Direct Company Payroll.Location:Mind Space, Link Road, Malad West, Mumbai.Experience Required:Minimum 1 Year Experience in the International Voice Process. Qualification Min HSC Passed. Excellent Communication Skill.Job Profile:US Voice Process Customer Support.Rotational U.S. Shift. Rotational Week Off. Shift Timing Roster Changes after every 3 Months.Salary Approx: 30,000/-pmUnlimited Incentives Over 20,000/-pmTotal Monthly Salary Goes Over 50,000/-pm Approx. Joining: November 2025.Please share with people looking for a Job.If you are seriously looking for Career Growth & Earn a Good Income.Please What's App Your CV To Me @ +919833034262 - Akbarali

Responsibilities:1. Provide exceptional customer support through various channels such as phone, email, and online chat2. Address customer inquiries, complaints, and issues in a timely and professional manner3. Assist customers with product information, order status, shipping details, and other related queries4. Ensure customer satisfaction by resolving all issues effectively and meeting customer needs5. Maintain accurate and detailed records of customer interactions and transactionsSkills: Excellent communication skills, both verbal and written

This is a job that related to Technical Support Specialist. And also able to medium level communication skills & this is work from home and also that we provide the laptop , prepaid bills , insurance , with joining bonus

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

This is a full-time on-site role for a Business Development Manager at Garodia Group. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and developing and implementing strategies to achieve growth targets. Education in Business Administration, Marketing, or related field Real estate experience Knowledge Business Development & dealing with Societies Strong negotiation and communication skills Ability to build and maintain client relationships Strategic planning and forecasting abilities Pleasing personality Experience in developing and implementing sales strategies will be preferred Candidates with multi-lingual skills will be preferred

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Good communication skills neededFresher and experienced both can applyLocation andheri east mumbaiMnc bpoSal 19200 in handRegional language candidates can also applyF2f interviewShare cv 9205936567

The Customer Support Specialist is the engine of any industry. Utilizing a high energy approach, maintain and further develop quality relationships with existing or new customers and carriers. The CSS will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. Schedule or reschedule pickup and delivery appointments. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.Responsibilities: Will be able to handle all the customers queries. Trace and trace for on time pickups and deliveries and update. Set pick-up and delivery appointments with Shipping lines, NVOCC Agents, Co-Loaders and Air lines Proactively provide tracking updates to customers and sales team. Conduct customer interactions via email and phone contact. Identify and communicate ways the company can continuously improve in its operations. Prioritize tracking and appointment setting based on time constraints and customer priority.Experience: Sales, Marketing, or Customer Service experience preferred but not required. Experience in the logistics industry a plus. Working knowledge of the company operations preferred. Ability to work well under stress and communicate professionally. Excellent written and verbal communication skills. Experience working in a deadline driven environment. Ability to work in stressful situations. Ability to multitask required. Attention to detail.

Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,

a. To be aLocal Representative supporting customers of Sinewaveb. To know and remain in touch with the influences in local marketc. To support and promote Sinewave in local marketd. To report & update Head Office with respect to unusual activity by the competitore. To escalate any issue/grievance of existing customer if not resolved immediatelyf. To receive activity schedule from TL/TC on daily basisg. Provide service/assistance to the client as and when requiredh. Visiting Client office for solving Technical Queriesi. Any pending issues/unresolved Customer Queries should be forwarded to TL/TCj. Should achieve monthly Sales and Collection Targetsk. All other relevant activities required for supporting Customers need to be attended

We are well-established support company, which provides back-office solutions for financial sector. Due to business expansion, we are looking for a motivated and energetic person to fill up the position of a Customer Support Specialist to to join our Indian Team.Job Description Serve customers by phone, e-mail, on-line chat, social network by providing product and service information To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback). To address customers in friendly and respectful manner according to the general principles of ethics. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Contribute to team effort by accomplishing related results as needed Customer orientation and ability to adapt/respond to different types of characters Show excellent self-organization and discipline, attention to detailsRequirements Required language(s): Hindi, English (Bengali would be considered as an advantage) Able to work on rotation basis. Strong communication skills. High adaptability to Clients' needs. Excellent self-organization and discipline, attention to details. Passion to learn more about world of Finance.Additional Benefits Competitive remuneration package Supportive environment facilitating growth and achievement Great corporate events 5 days workEmployment TypeFull-timeEdit job description

About us:We are a European company based in the UK and the Netherlands that specialize in providing cloud solutions for our clients.Wanted:Due to the large expansion of our client base, we are looking for a customer contact employee who speaks English (fluent) and who is occasionally willing to work on European times.The work will largely consist of answering questions from our customers and selling additional products (you will receive a commission). You do not need specific product knowledge. If we hire you for the job, you will receive a 2-week training (paid) where we will teach you everything you need to know. Who are we looking for:- Fluent in English- Eager to learn- You have a good internet connection- You like to sell digital products- Someone who has no objection to working from home.- Want to work on European times for internal consultation.Benefits:- Work in accordance with European standards- We take care of your pension- A good salary with bonus opportunities- An allowance for internet and computer costs.We look forward to receiving your application!

My Portfolio Manager (MyPM) started with a mission to help candidates fast-track their job search and save a lot of their time, energy & money by enhancing their profile making it job-ready by our experts. We are India's first Job Search outsourcing company that manages the entire job search process starting from analyzing your profile, building a solid profile, managing your job application to interview preparation & finally your job offer analysis.We are looking out for a self-motivated Inside Sales Trainee for our growing team in Mumbai. S/he will play a fundamental role in pitching our services to appropriate leads and achieving successful closure. Must be comfortable making a ton of phone calls per day, generating interest, qualifying prospects, and closing sales.Location: Malad, Mumbai.This is a full-time position and it will be work from the office. There is no remote working option.Requirements:Graduation/12th pass Fresher and max 6 - 12 months of experience Track record of over-achieving targets.Strong phone presence and experience dialing dozens of calls per day.Experience working on any CRM will be an added advantage.Excellent verbal and written communication skills.Strong listening and presentation skills.Ability to multitask, prioritize, and manage time effectively.Any relevant degree.Responsibilities:Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Lead Generation & Sales Development.Understand customer needs and requirements.Close sales and achieve targets.Responsible for customer follow-up.Maintain MIS/Database for effective analysis.Daily reporting on sales prospects.

1. Answer customer care calls and resolve buyer queries.2. Create tickets on support software and close them timely.3. Calling up customers whose orders have been delayed in transit and keeping them informed.4. Extensively following up with courier companies and getting shipments delivered.5. Servicing customer queries over Email, Facebook, Instagram, and any other platform.6. Reconciling payments from Courier companies and issuing refunds if applicable.7. Following up with customers and asking them to complete their purchases.8. Calling up customers and asking them for their feedback and giving them feedback links.9. Calling up customers who have placed COD orders and confirming their order.10. Responding to negative customer comments online and managing reputation.Desired Candidate ProfilePatient Listener, Excellent Communication skills Must know fluent English (Oral and written) and Hindi, Good Typing Speed, Problem Solving, Greatly confident.Preference: Candidates from the beauty industry will be highly preferredEducation Required:University/College degree is an asset.Familiarity with office software and phone applications.

Job Openings for 100 Technical support executive Jobs with minimum 1 Year Experience in Malad West Mumbai having Educational qualification of : Higher Secondary with Good knowledge in Technical Support etc.

Need sales specialist.Freshers experienced both can applyGood communication skills Ability to convince candidates .Telephone skills, customer centric approach

Opening for Females. Hiring Langauge Candidates. Marathi, Tamil, Malayalam, Kannada, Tullu,