Airline Customer Service Representative Fresher

Proxiva Council of Management and Technology
  • icon job experience 0 - 5 Years
  • icon job opening 205 Openings
  • icon salary 7.0 - 30.0 Lac/Yr
  • icon job posting Posted today
  • Online interview Online interview
  • icon job location Indore
Key Skills

Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills Passenger Handl

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Job Description

Join our team in Indore as an Airline Customer Service Representative. This full-time role is ideal for those passionate about helping travelers and ensuring a smooth journey from start to y Responsibilities:nn- Customer Assistance: Provide friendly and helpful support to passengers over the phone or in person, answering questions about flights, bookings, and airline n- Booking Management: Assist customers with ticket purchases, cancellations, and changes to their travel plans, ensuring all transactions are processed - Problem Resolution: Address and resolve passenger issues or complaints efficiently, maintaining a positive customer experience even in challenging - Information Provision: Offer accurate information regarding flight schedules, check-in procedures, and baggage policies to help customers prepare for their quired Skills and Expectations:nnCandidates should have completed at least their 12th grade and possess strong communication skills, both verbal and written. A customer-focused attitude is essential, as is the ability to work well under pressure. Applicants should be open to learning and adapting within a fast-paced environment. Proficiency in problem-solving and a knack for handling inquiries with patience will greatly benefit potential candidates. Prior experience in customer service is a plus, but not mandatory, making this an excellent opportunity for both new graduates and experienced professionals.

  • Experience

    0 - 5 Years

  • No. of Openings

    205

  • Education

    12th Pass

  • Role

    Airline Customer Service Representative

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

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About Proxiva Council of Management and Technology

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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