Hiring Freshers || Customer Support Executive

We are seeking a Customer Support Executive to join our team in Vijay Nagar. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.

Key Responsibilities:

- Respond to Customer Inquiries: Handle customer queries through phone, email, or chat, providing accurate information about products and services.

- Resolve Issues: Identify and resolve customer issues effectively and efficiently, ensuring a positive customer experience.

- Customer Record Maintenance: Keep detailed records of customer interactions and transactions to track issues and ensure follow-ups.

- Provide Feedback: Relay customer feedback to relevant departments to improve services and products.

- Maintain Knowledge of Products: Stay updated on the company’s products and services to provide the best support to customers.

Required Skills and Expectations:

- Strong verbal and written communication skills are essential to articulate customer concerns clearly.

- Active listening skills to understand customers’ problems and needs effectively.

- Basic problem-solving abilities to find solutions and assist customers with their inquiries.

- A friendly and professional demeanor to handle customer interactions positively.

- Team collaboration skills to work well with colleagues and support different departments.

- Basic computer skills to navigate customer support software and maintain records efficiently.

Candidates who are passionate about helping people and enjoy working in a dynamic environment are encouraged to apply.

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office