We are looking for hardworking and enthusiastic individuals to join our team as Ground Staff in Indore. This role is essential for ensuring smooth operations at our facility. Both freshers and experienced candidates (0-6 years) who have completed their 12th grade are encouraged to apply.
**Key Responsibilities:**
- **Customer Assistance:** Greet and assist passengers as they arrive, ensuring a welcoming experience and handling inquiries efficiently.
- **Check-in Support:** Help passengers with the check-in process, including baggage handling and ticket verification, to facilitate a seamless travel experience.
- **Ticketing and Documentation:** Manage the sale of tickets and prepare necessary travel documents, ensuring accuracy and compliance with regulations.
- **Baggage Services:** Ensure timely handling of baggage, guiding passengers to the baggage claim area, and addressing any issues they may encounter.
- **Safety Compliance:** Follow safety procedures and protocols at all times, contributing to a secure environment for both staff and passengers.
**Required Skills and Expectations:**
Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. A friendly and approachable demeanor is essential for providing great customer service. Basic computer knowledge is required for managing ticketing systems. Candidates should be organized and able to multitask in a fast-paced environment. A team player attitude and a willingness to learn are also important. Candidates must be flexible with work hours, including weekends and holidays, based on operational needs.