59

Support Technician Job Vacancies in Indore

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Indore
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are looking for a dedicated Ticketing Manager to join our team in Indore. In this full-time role, you will be responsible for managing customer ticket sales and ensuring a smooth ticketing process for our events.Key Responsibilities:- Manage Ticket Sales: Oversee the entire ticket selling process, ensuring all sales are conducted smoothly and efficiently.- Customer Interaction: Communicate with customers via phone, email, or in person to handle inquiries, resolve issues, and assist with ticket purchases.- Inventory Management: Keep track of ticket availability and manage the ticket inventory to prevent overselling or shortages.- Event Coordination: Collaborate with event organizers to understand ticketing needs and ensure all details are accurately reflected in the sales system.- Report Preparation: Create regular reports on ticket sales, customer feedback, and market trends to help improve sales strategies.- Team Coordination: Work closely with other team members to ensure a cohesive ticketing operation and share information effectively.Required Skills and Expectations:- Communication Skills: Strong verbal and written skills are essential for interacting with customers and team members.- Problem-Solving Ability: Must be able to quickly resolve issues and provide solutions to customer inquiries.- Attention to Detail: Accuracy is crucial when entering sales data and managing ticket inventory.- Basic Computer Skills: Familiarity with ticketing software and basic computer operations are important for this role.- Team Player: Will collaborate effectively with colleagues to meet common goals in a busy work environment. This position is ideal for individuals with 0 to 5 years of experience and a passion for providing excellent customer service in the ticketing industry.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Indore. This is a full-time work-from-home position suitable for candidates with 0 to 2 years of experience. If you have completed your 12th grade and are eager to provide excellent support to customers, we welcome your application.Key Responsibilities:1. Respond to Customer Inquiries: Communicate with customers through various channels to answer questions and resolve issues.2. Provide Product Information: Clearly explain product features, benefits, and services to customers, ensuring they understand their options.3. Handle Complaints: Listen to customer complaints and work to provide effective solutions, maintaining a positive attitude throughout.4. Maintain Records: Accurately document customer interactions and update records in our system, ensuring all information is current.5. Follow-Up: Proactively reach out to customers to follow up on their inquiries or concerns, ensuring satisfaction with our services.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor to effectively interact with customers. Attention to detail is essential for accurately recording information and addressing inquiries. The ability to work independently and manage time efficiently in a home environment is necessary. A willingness to learn and adapt to new processes will also contribute to success in this role. Basic computer skills and familiarity with customer service software are preferred but not required.
View all details
  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- Respond to Customer Queries: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- Provide Solutions: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- Record Interaction Details: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- Follow Up with Customers: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- Collaborate with Team Members: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.
View all details

Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Indore
Ground Staff Ground Handling Staff Ground Operations Staff Air Ticketing Executive Air Traffic Control Air Cargo Air Freight Customer Support Passport Checking Officer Air Hostess Cabin Crew Crew Manager Aircraft Maintenance Aircraft Engineer Aircraft Technician
We are looking for hardworking and enthusiastic individuals to join our team as Ground Staff in Indore. This role is essential for ensuring smooth operations at our facility. Both freshers and experienced candidates (0-6 years) who have completed their 12th grade are encouraged to apply. Key Responsibilities:- Customer Assistance: Greet and assist passengers as they arrive, ensuring a welcoming experience and handling inquiries efficiently.- Check-in Support: Help passengers with the check-in process, including baggage handling and ticket verification, to facilitate a seamless travel experience.- Ticketing and Documentation: Manage the sale of tickets and prepare necessary travel documents, ensuring accuracy and compliance with regulations.- Baggage Services: Ensure timely handling of baggage, guiding passengers to the baggage claim area, and addressing any issues they may encounter.- Safety Compliance: Follow safety procedures and protocols at all times, contributing to a secure environment for both staff and passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. A friendly and approachable demeanor is essential for providing great customer service. Basic computer knowledge is required for managing ticketing systems. Candidates should be organized and able to multitask in a fast-paced environment. A team player attitude and a willingness to learn are also important. Candidates must be flexible with work hours, including weekends and holidays, based on operational needs.
View all details

Urgent Requirement For Sales Coordinator (Female Only)

Connecting Corporate Placement Service

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Rau Pithampur Road Indore
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup
Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude
View all details
  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Sudama Nagar Indore
Customer Service Customer Focus Basic Computer Skills
Photoshoot of article,courier packing,data entry, maintain record and stocks, customers handling,data management, coding, pricing,should be panctual for time , communication skills, customer service skills
View all details

Looking For Service Coordinator

Rojgari Placements Pvt. Ltd

  • 1 - 3 yrs
  • Pithampur Indore
Operations and Maintenance Activities Preparation Of PO For Calibration Gases
Coordinate day-to-day operations and maintenance activities across various projectsites. Schedule and assign service engineers/technicians for preventive and breakdownmaintenance. Preparation of PO for Calibration Gases and coordinate from Order placement tilldelivery. Raising the PO for spares to factory in the in-house system and coordinate fromOrder placement till delivery. Raising the PO for service parts (Not to factory) and coordinate from Orderplacement till delivery. Submission of Invoices in Online Portal. Maintain records of service reports, breakdown logs, and preventive maintenanceschedules. Ensure timely closure of service calls and maintain customer satisfaction. Track spare parts and inventory required for maintenance jobs. Prepare and share daily/weekly/monthly reports related to site activities andequipment performance. Coordinate with the procurement and logistics team for timely material dispatches. Communicate with clients to acknowledge complaints, schedule visits, and shareupdates. Assist in preparing maintenance plans, AMC reports, and performancesummaries. Support compliance with company policies, safety guidelines, and service qualitystandards.
View all details
  • Fresher
  • 2.3 Lac/Yr
  • Indore
Microsoft Excel Outbound Calling Customer Support Customer Service
This job is customer support position in Company India globe communication in part time and work from home working hours 3,4 in day so our company hiring bulk this job is those candidates those want earn money to short time as our flexible
View all details
  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Palda Indore
Customer Service Basic Computers Receptionist Activities Administrative Skills Followups
Job Post for Office Coordinator on IndeedHere's a job post for an Office Coordinator role you could use on Indeed:Office Coordinator Job PostJob Title: Office CoordinatorCompany: [Company Name]Location: [Location]We're looking for an Office Coordinator to provide administrative support and help keep our office running smoothly! Responsibilities include administrative tasks, office organization, coordinating activities, and facilitating communication.Responsibilities:- Answer phones, manage correspondence- Maintain office supplies and organization- Coordinate office events and projects- Support communication between teamsRequirements:- Strong organizational and communication skills- Prior office experience a plusWhat We Offer:- Opportunity to work in a dynamic office environment- Collaborative team atmosphereIf you're detail-oriented and love keeping things organized, apply today!
View all details
  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Sudama Nagar Indore
Good Communication Skills MS Office Customer Support Chat Support Customer Service
Job Summary:We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and live chat.Respond to inquiries regarding products, services, and account issues promptly and professionally.Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.Maintain a thorough understanding of our products and services to provide accurate information.Follow up with customers to ensure their concerns are fully addressed.Collaborate with team members and other departments to improve processes and enhance customer experience.Requirements: 1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. Proven experience as a sales executive or relevant role.
View all details
Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
View all details
Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
View all details

Interview For Software Developer || B.A - Freshers

Secret Technologies India Vms Group

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
View all details
  • 1 - 2 yrs
  • Indore
Inaccuracies or Errors Improving Day-to-day Processes Updating Information AS IT Becomes Available Working With Other Departments to Establish Common Goals Maintaining Relationships With Clients and Customers Scheduling and Creating Detailed Calendars Organizing Multiple Projects and Services Ordering Tracking and Reporting Materials and Office Coordinator
Compiling lists of all tasks needed to be accomplishedDelegating resourcesMonitoring deliveriesEvaluating performancesReviewing and responding to delays, inaccuracies, or errorsImproving day-to-day processesUpdating information as it becomes availableWorking with other departments to establish common goalsMaintaining relationships with clients and customersScheduling and creating detailed calendarsOrganizing multiple projects and servicesOrdering, tracking, and reporting materials and deliveriesMeeting with clients and vendors to set timelinesReviewing client and vendors contractsOrganizing internal staff and setting schedules for deliverablesMonitoring incoming products and materialsCollaborating with team members to set event goals and plan strategies to meet themAddressing questions about processesImproving and advising on ways to improve processesAssigning staff as neededManaging special projectsOrdering office supplies, checking inventory, and receiving orders
View all details
Passenger Handling Passenger Support Passenger Service Executive
A passenger service executive, also known as a passenger service agent or airline customer service agent, typically performs the following duties:Check-in: Assist passengers with check-in, including self-serve and assisted optionsVerify documents: Check tickets, passports, and boarding passes against passenger listsProvide boarding passes: Issue boarding passes and luggage tagsManage luggage: Weigh luggage and collect charges for overweight bagsDirect passengers: Guide passengers through security and to departure gatesProvide flight information: Announce flight delays, gate changes, and other flight informationHandle issues: Address issues with delayed, canceled, or missed flightsAssist passengers: Help passengers with mobility issues, unaccompanied children, and special assistanceProvide customer service: Respond to passenger inquiries and complaintsEnsure safety: Follow safety and security measures and promote safety in the airportComplete surveys: Complete passenger satisfaction surveysListen to feedback: Listen to passenger feedback and note itPassenger service executives typically work in airports and may work 5 to 6 days a week, 8 to 9 hours per day.
View all details
  • 0 - 3 yrs
  • Vijay Nagar Indore
Chat Support Chat Process Executive Customer Relationship Customer Service English Language
Hi,We are hiring for Chat Process @ Conneqt Business Solution, IndoreEducation: Graduate/Under GraduateSkills Required:Basic knowledge of ComputerComfortable in rotational shift for male (General shift for females)Good communication skills (Proper sentence articulation, Grammar, Versant 4)Freshers & Exp. Both can applyOffered: Depends on the interviewWork profile: Need to handle chat with the customer. *Bring your resume along with aadhar card.**Mon To Sat**10am To 4pm**Note- Please mention my name on the top of the resume*Address : Conneqt Business Solutions6th Floor, Brilliant Sapphire Building, Scheme Number 78, Part II, Vijay NagarAdjacent to Brilliant Convention Center, Near Life Care HospitalIndore-452010https://goo.gl/maps/uxUpeDoVLEsTBvE6A*Save My Number To Get Job Updates*Thanks in AdvanceTeam HRConneqt Business Solution, IndoreMeet HR Karan - 8889999699EMP ID : 405334
View all details
  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Vijay Nagar Indore
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Cold Calling Call Center Customer Communication
* Preferred role - Customer Success Specialist * Excellent English communication required* undergraduate/graduate were eligible* 5.5 days working* rotational shift and offs* salary for fresher upto - 23k + 2k pli * salary for experienced - 25k + 2k pli -28k + 2k pli * immediate joiner* location - indore * interview mode - walkin
View all details

Customer Care Executive

IMS India Manpower Solution Pvt Ltd

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Indore
English Customer Relationship Customer Care Customer Support Customer Management Customer Handling Customer Service International BPO Customer Communication Call Center Cold Calling Outbound Calling
Job Title: Customer Care ExecutiveLocation: Indore Job Type: Full-timeExperience: Fresher or Experience Salary: [15k to 35k Inhand]Job Summary:We seek a Customer Care Executive to handle inquiries, resolve issues, and ensure a great customer experience through calls, emails, and chats.Key Responsibilities:Respond to customer queries and complaints professionally.Provide accurate product/service information.Maintain records and update CRM systems.Collaborate with teams to resolve issues quickly.Meet customer service targets and KPIs.Requirements:[Specify Education, e.g., High School/Bachelors][Specify Experience, e.g., 1-3 years in customer service]Strong communication and problem-solving skills.Ability to handle pressure and multitask.Proficiency in CRM and basic computer skills.Perks:Competitive salary & incentivesCareer growth opportunitiesHealth benefits & a dynamic work environment
View all details

Customer Service Executive

Aviation Resources

Customer Relationship Outbound Calling Customer Support Customer Management
Company DescriptionUrgently required for Customer Service Executive at airport Role DescriptionThis is a full-time on-site role for a Customer Service Executive at New Delhi Airport.An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience. Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff. QualificationsGraduation Excellent communication and customer service skillsAbility to remain calm and composed under pressureStrong problem-solving abilitiesPhysical fitness and ability to stand for long periodsKnowledge of safety and emergency proceduresAge :18 to 40Both male and female can apply!
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. Responding to Customer Inquiries: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. Providing Product Information: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. Handling Complaints: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. Maintaining Records: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. Coordinating with Teams: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
View all details
  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. Customer Support: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. Issue Resolution: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. Product Knowledge: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. Documentation: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. Feedback Collection: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for individuals who are passionate about helping others and have strong communication skills. You will be responsible for providing excellent service to customers and addressing their inquiries.Key Responsibilities:1. Assist Customers: Respond to customer inquiries through phone, email, or chat, ensuring a friendly and professional interaction to resolve their issues or questions.2. Problem Solving: Identify customer issues and provide effective solutions, ensuring customer satisfaction and maintaining a positive experience.3. Documentation: Keep accurate records of customer interactions, feedback, and any actions taken to resolve issues in our system to track performance and improve service.4. Product Knowledge: Stay informed about our products and services to provide customers with accurate information and support, enhancing their overall experience.5. Team Collaboration: Work with your team to share insights and discuss customer trends, helping to improve team performance and service quality.Required Skills and Expectations:Ideal candidates will have a high school diploma and 0 to 2 years of experience in customer service. Strong verbal and written communication skills are essential. You should be patient, empathetic, and able to handle stressful situations with a positive attitude. A basic understanding of computers and the ability to work independently in a home environment are also important.
View all details
View More Jobs

Apply to 59 Support Technician Job Vacancies in Indore

  • Indore Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs