35

Customer Care Fresher Jobs in Agra

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  • 0 - 3 yrs
  • Agra
Tele Caller Direct Sales Customer Relationship Customer Support
As a Customer Relationship Executive, you will play a key role in maintaining and nurturing relationships with our customers. Your primary focus will be to ensure customer satisfaction and enhance their experience.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through various channels to understand their needs and assist them with inquiries, ensuring prompt and effective responses.- **Problem Resolution:** Address customer complaints and issues swiftly, working towards solutions that enhance customer satisfaction while also maintaining company standards.- **Feedback Collection:** Gather and analyze customer feedback to provide insights and suggestions for service improvements, helping to shape better customer experiences.- **Data Management:** Maintain accurate records of customer interactions and transactions in our database, ensuring information is up-to-date and accessible for future reference.- **Coordination with Teams:** Collaborate with internal departments to streamline processes and resolve customer issues quickly, ensuring a smooth operational flow.**Required Skills and Expectations:**You should possess excellent communication skills, both written and verbal, to interact effectively with customers. A problem-solving mindset is essential to quickly address and resolve issues. Strong organizational skills will help you manage multiple customer requests efficiently. A team-oriented attitude is important as you will work closely with colleagues across various functions. Additionally, a basic understanding of customer relationship management (CRM) systems is preferred. A pleasant demeanor and patience will facilitate positive interactions, enhancing overall customer satisfaction. Experience in customer service is a plus but not mandatory, making this role suitable for recent graduates or individuals looking to start their careers.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Agra
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
As an Airport Staff member, you will play a crucial role in ensuring the smooth operation of airport activities. Your main responsibilities will include:- **Customer Service**: Provide friendly and helpful assistance to passengers with inquiries, check-in procedures, and baggage handling, creating a positive airport experience.- **Check-In Assistance**: Help passengers during the check-in process by verifying their travel documents and issuing boarding passes, ensuring efficient processing.- **Baggage Handling**: Manage the loading and unloading of luggage from aircraft to ensure that bags are safely transported to their destinations.- **Security Checks**: Assist in conducting security checks to maintain the safety of passengers and staff, following strict airport regulations.- **Information Management**: Keep passengers informed about flight schedules, delays, and gate changes through announcements and personal interactions.- **Emergency Response**: Be prepared to follow emergency procedures and assist in evacuations or other safety measures if necessary, ensuring passenger safety at all times.Applicants for the Airport Staff position should possess good communication skills, a friendly demeanor, and the ability to work as part of a team. A willingness to learn and adapt to a fast-paced environment is essential. Candidates should be punctual, reliable, and have basic problem-solving skills to address passenger needs efficiently. A high school diploma is required, and experience is not mandatory; however, those with previous customer service experience will be an advantage.
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  • Fresher
  • 3.0 Lac/Yr
  • Agra
Customer Care Office Staff
Only Official Work, Working Time 9 to 5 Working Location Sikandra Agra
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Marketing Voice Process Domestic BPO Customer Care Outbound Calling
- Conduct outbound calls to potential customers: Contacting individuals or businesses to promote products or services offered by the company.- Maintain call records: Keep track of calls made, responses received, and any relevant information shared during the conversation.- Provide information about products or services: Answering queries and providing details about the features, benefits, and pricing of the products or services offered.- Follow-up on leads: Contacting individuals who have shown interest in the company's offerings to convert them into customers.- Meet daily calling targets: Ensure the required number of calls are made each day to meet the set targets.Required Skills and Expectations:1. Good communication skills: Ability to interact effectively with customers over the phone.2. Basic computer knowledge: Proficiency in using computers for making calls, updating records, and sending emails.3. Patience and persistence: Willingness to make multiple calls and follow-up with customers to achieve sales targets.4. Time management skills: Ability to manage time efficiently while working from home and meet daily calling targets.5. Pleasant personality: Friendly and approachable demeanor to engage customers in conversations and build rapport.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Outbound Calling Customer Support Marketing Voice Process Cross Selling b2b Marketing Cold Calling BPO Non Voice
- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Agra
Customer Support Customer Care Customer Relationship Domestic BPO Customer Service Customer Handling BPO Voice Good Communication Skills
Job Description: Customer Service Associate (Inbound / Outbound) Location: Agra Languages Required: Primary: HindiSecondary: EnglishJob Summary The Customer Service Associate will be responsible for handling inbound and outbound customer calls related to banking services. The role requires providing accurate information, resolving queries, and ensuring a professional and satisfactory customer experience.Key Responsibilities Handle inbound calls and assist customers with queries and complaint registration.Provide end-to-end resolution with high accuracy and ensure First Time Right (FTR).Stay updated with banking products, services, and standard operating procedures.Communicate professionally and effectively with customers and internal stakeholders.Maintain documentation of interactions and follow process guidelines.Eligibility Criteria Educational Qualification:Minimum 12th Pass, OR3-year Diploma after 10th, ORAny higher qualificationTechnical Skills: Basic knowledge of MS OfficeTyping speed: 15 WPM with 85% accuracySpecific Skills: Good communication skillsProblem-solving abilityCustomer-focused mindsetAbility to adapt to process changesWorking ConditionsWorking Days: 6 days a week (1 rotational week off)Shift Duration: 9 hours including breaksShift Timings: Males: 247 rotational shiftsFemales: Between 6 AM to 6 PM (Any 9 hours)
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Agra
Customer Coordinator Customer Handling Typist Online Data Entry Non Voice Process
We have vacant of 20 Data Entry Executive Jobs in Agra for Freshers Educational Qualification : 12th Pass Skill Customer Coordinator, Customer Handling, Typist, Online Data Entry, Non Voice Process etc.
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Customer Relationship Airline Operations Personality Development Airline Customer Service Aviation Passenger Service Communication Skills Good Communication Skills
Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.
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Back Office Executive || Freshers & Experienced

My Way Growth Group India Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Agra
Customer Care Back Office Processing Basic Computers Data Entry Basic Computer Skills
Back Office Staff plays a crucial role in ensuring the smooth operations of a company. Some of the responsibilities and skills required for this role include:Responsibilities:1. Providing excellent customer care and support to clients through various communication channels.2. Handling back office processing tasks efficiently and accurately.3. Performing data entry and maintaining accurate records of information.4. Managing and organizing paperwork and documentation.5. Assisting with basic computer tasks such as word processing, spreadsheets, and email correspondence.
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  • 0 - 5 yrs
  • Agra
Chat Support Customer Management Tele Caller BPO Operations
We are hiring Experience and Freshers Employee.
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Marketing Customer Handling Team Building Product Promotion Sales Distributor Handling
As a Sales Supervisor, you will be responsible for overseeing and coordinating the daily sales operations of our team. Your main duties will include:1. Setting sales goals and targets for the team and ensuring they are met2. Developing and implementing sales strategies to increase revenue and profitability3. Monitoring and analyzing sales performance metrics to identify areas for improvement4. Providing training and coaching to sales representatives to enhance their skills and knowledge5. Building and maintaining strong relationships with customers to ensure satisfaction and loyalty
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  • Fresher
  • 6.5 Lac/Yr
  • Sanjay Place Agra
Back Office Executive Backend Process Back End Processing Typing Skills MS Office Word Basic Computer Skills Back Office Processing Backend Customer Care Basic Computers
Looking for Male , Female Candidate for Agra Location with Better Salary Package.Fresher or Experienced Candidate both can Apply on this.Salary Package is Negotiable as per Knowledge or Experienced.
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Delivery Boy Jobs For Higher Secondary Freshers

Creative Consultant & Contractor

Packaging Community Relation Strategic Communication Customer Handling Route Planning Customer Service Delivery Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
We are looking for 5 Delivery Boy Posts in Lucknow, Kanpur, Agra, with deep knowledge in Packaging, Community Relation, Strategic Communication, Customer Handling, Route Planning, Customer Service Delivery, Delivery Excellence, Shipment, Packing Material, Coordination Skills, Customer Communication, Hard Working and Required Educational Qualification is : Higher Secondary, Secondary School
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BPO Operations
As a Customer Care Representative, your responsibilities will include:1. Providing excellent customer service and support to resolve issues and inquiries in a professional and timely manner2. Managing incoming calls and customer inquiries through various channels such as phone, email, and chat3. Building strong relationships with customers by understanding their needs and offering personalized solutions4. Documenting all interactions with customers accurately in the company's database5. Following up with customers to ensure their issues have been resolved satisfactorily
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Multitasking Ability Safety Awareness Team Coordination Customer Service Problem Solving Communication Skills
Job Openings for 50 Ground Hostess Jobs for Freshers in Agra, Varanasi, Prayagraj, Kanpur, Lucknow, Mumbai, Delhi, Bhopal, Patna, Indore, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.Sc with Good knowledge in Multitasking Ability, Safety Awareness, Team Coordination, Customer Service, Problem Solving, Communication Skills etc.DESCRIPTIONDear Sir/MamGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
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Customer Care Voice Process International BPO International Voice Process Call Center International Voice BPO Call Center
communication skillsPositive attitudeConfidenceAbility to handle pressureGood listening skillsGood customer handling skills
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Sanjay Place Agra
Marketing Corporate Sales Direct Sales Inside Sales Problem Solving Outbound Calling Pressure Handling Cold Calling Negotiation Skills Customer Communication Communication Persuasion Convincing Power
Roles & Responsibilities: - Discover and actively pursue novel business prospects with the aim of not onlymeeting but surpassing monthly sales objectives. Build and nurture relationships with prospective and new businessopportunities Look-up with our existing clients to understand their needs and deliver tailoredsolutions. Conduct product demonstrations and presentations to showcase the valueproposition of our products & services. Utilize a consultative selling approach, addressing customer concerns andobjections to close deals effectively. Collaborate with the sales team and cross-functional departments to ensure aseamless customer experience. Stay informed about industry trends, competitor products, and marketconditions to maintain a competitive edge.Requirements:- Strong communication and interpersonal skills, with the ability to build rapportandtrust with customers. Results-driven mindset and a proactive approach to sales prospecting andleadgeneration. Ability to adapt to changing priorities and thrive in a fast-paced salesenvironment. Knowledge of the product/service and industry, with the ability to conveytechnical information to non-technical audiences. Excellent negotiation and closing skills. For experience must have proven track record in B2C sales with a focus onachieving and exceeding sales targets.Company Website: - https://www.jobaajlearnings.com/
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Agra
Customer Care Customer Support BPO Non Voice BPO Sales Call Center
Indian best job work from home Job BPO technology
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Back Office Staff Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Backend Basic Computer Skills Data Entry
Job Openings for 938 Back Office Operation Executive Jobs for Freshers in Delhi, Gurgaon, Gwalior, Amritsar, Jaipur, Agra, Prayagraj, Kanpur, Lucknow, Varanasi, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Back Office Staff, Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Typing Skills, Backend, Basic Computer Skills, Data Entry etc.
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Back Office Staff Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Backend Basic Computer Skills Data Entry
Hiring for 920 Back Office Executive Jobs in Delhi,Amritsar,Jaipur,Agra,Lucknow,Kanpur,Varanasi,Prayagraj,Gwalior,Gurgaon/Gurugram,Back Office Staff, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.Com, M.Ed, M.Sc with Good knowledge in Back Office Staff etc.
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Hotel Booking Hotel Executive Hotel Staff Hotel Operation House Keeping Customer Service Customer Care Guest Handling Guest Representative Guest Services
We are looking for 890 Hotel Executive Posts in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Mohali,Indore,Gwalior,Agra, with deep knowledge in Hotel Booking,Hotel Executive,Hotel Staff,Hotel Operation,House Keeping,Customer Service,Customer Care,Guest Handling,Guest Representative,Guest Services and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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