Hiring Fresher / Customer Support Executive / 12th Pass

We are looking for a motivated and friendly Customer Support Executive to join our team. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade.

Key Responsibilities:

1. **Respond to Customer Inquiries:** Handle queries via phone, email, or chat, providing accurate information and support to enhance customer satisfaction.

2. **Resolve Issues:** Identify and troubleshoot customer problems effectively, working to find solutions in a timely manner.

3. **Document Interactions:** Maintain clear and detailed records of customer interactions and transactions in our system for future reference.

4. **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.

5. **Collaborate with Team:** Work with team members and other departments to ensure customer needs are met and contribute to a positive team atmosphere.

Required Skills and Expectations:

Candidates should have excellent communication skills and a friendly demeanor. The ability to listen effectively and empathize with customers is crucial. Basic computer skills are necessary to navigate customer support software and manage communications. A good understanding of customer service principles and a willingness to learn are also important. Strong problem-solving skills and attention to detail will help you succeed in this role. A positive attitude and a commitment to customer satisfaction are key qualities we value in our team members.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home