- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.
- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.
- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.
- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.
- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.
Required Skills and Expectations:
- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.
- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.
- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.
- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.
- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.