Customer Care Consultant 10th Pass Experience Jobs in Kolkata

Customer acquisition, customer care, brand promotion

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-Fri Salary 3-4 Lacs P.A.

1. We are looking for some really smart peoples who extremely believe that they can explain and sell everything.2. We are a digital marketing company hiring for calling and convincing the client by explaining them the requirement of digital marketing ,hence convincing them to invest in marketing..3. Interested people need to know you have to go through a 4 level testing stage for working with us we will provide you some prescribed targets, first you have have to achieve them only after that you can work with us at a high paying salary.4. It is a commission based job till you are not finally selected or achieved that given targets in testing stage we don't do much verification it will be done only after once you selected.5. You have to convince the client and if he/she is convinced then you have to manage all his requirements from accepting his payment to noting down his requirements, we will teach you everything how you have to manage all these.6. In the testing stage we don't provide any resources you have to use your own sim cards for calling and internet service if neccacary. We only pay commission in testing stage because at that time you are not an employee you are in testing & scanning stage. 7. We will provide the contact number database for calling and you have to add atleast minimum number of prescribed clients to qualify the levels of scanning.8. This is a high paying high responsibility job once you are selected. Interested candidates read these things once again if you are ready send your cv and application

US Shift- 8 PM To 4 AMAussie Shift- 5:30 Am To 12 AmCandidate Must Be Fluent In English .Fresher With Fluency In English Can Also Apply But Tech Support Experience Are Mainly Preferred .Sharp Mind And Good Catching Skill Is Required.Qualification - No BarCandidate Must Be Smart Enough For Handling Inbound / Outbound CallsSaturday Sunday Fixed Off.(Pick Up Drop Facilities Will Be Provided By The Company For Both Shift )Salary- 12000 To 20000 Per Month +Incentives

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri