89

Customer Care 12th Pass Fresher Jobs in Bhopal

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • Fresher
  • Bhopal
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Bhopal, you will play a vital role in ensuring customer satisfaction and support. This position is open to freshers who have completed at least their 12th grade. The job is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Responding to Customer Inquiries**: You will handle customer questions through phone, email, or chat, providing accurate information to help resolve their issues.- **Assisting with Product Information**: You will guide customers about our products and services, explaining features and benefits to enhance their understanding and experience.- **Resolving Complaints**: When customers face problems, you will actively listen to their concerns and work towards finding effective solutions in a timely manner.- **Maintaining Records**: You will document customer interactions and feedback in our systems to ensure proper tracking and follow-up.- **Collaborating with Teams**: You will work closely with other departments to communicate customer needs and issues, helping to improve our processes and offerings.To excel in this role, you should have excellent communication skills and a friendly demeanor to make customers feel valued. You should be patient, attentive, and possess problem-solving abilities. Basic computer skills are essential, and having a reliable internet connection at home is a must. A positive attitude and eagerness to learn are also important attributes for success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bhopal
Ground Staff Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
We are looking for enthusiastic individuals to join our team as Ground Staff in Bhopal. This role requires dedication to providing excellent customer service and supporting smooth airport operations.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, luggage handling, and boarding processes to ensure a pleasant travel experience.- **Luggage Management:** Safely handle and manage passenger luggage, ensuring it is loaded and unloaded correctly onto flights.- **Information Assistance:** Provide accurate information regarding flight schedules, gate changes, and other travel-related queries to passengers.- **Safety and Security Checks:** Conduct safety checks and enforce airport security regulations to maintain a safe environment for travelers.- **Collaboration with Team Members:** Work closely with other ground staff, pilots, and cabin crew to ensure seamless operations and communication during flights.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and possess a positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- Ability to work in a fast-paced environment and manage tasks efficiently under pressure.- A customer-focused mindset, with a willingness to help and assist passengers.- Basic problem-solving skills to address any issues that may arise during service.- Previous experience in a similar role is a plus but not mandatory, making this an excellent opportunity for fresh graduates or those with limited experience.
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  • 0 - 2 yrs
  • Bhopal
Customer Relationship Customer Care Customer Handling Customer Management
Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Bhopal
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are looking for dedicated Ground Staff in Bhopal, India, to support our operations at the airport. This full-time position is ideal for candidates with up to 6 years of experience and requires a minimum education of 12th pass. Key Responsibilities:1. **Passenger Assistance**: You will greet passengers, assist with check-in, and provide information about flights and services to ensure a smooth travel experience.2. **Baggage Handling**: You will manage the loading and unloading of luggage, ensuring it is safely transported and delivered to passengers.3. **Security Checks**: You will help perform security screenings and checks to maintain safety and security at the airport.4. **Customer Service**: You are expected to handle passenger inquiries and resolve any issues efficiently, ensuring a positive experience.5. **Coordination with Teams**: You will work closely with other ground staff and departments to ensure all operations run smoothly.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly attitude. Being organized and able to work under pressure is essential. A strong commitment to customer service is expected, as you will be the face of our service at the airport. Teamwork is crucial, so you should collaborate effectively with others. Punctuality and reliability are key, ensuring that you are always present for shift duties. A thorough understanding of airport operations will be an added advantage.
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  • 0 - 3 yrs
  • Bhopal
Domestic BPO Voice Process
We're Hiring Customer Service Associate (CSA) Bhopal Location: Gandhinagar, Bhopal Shift: Between 8:00 AM
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bhopal
Offline Data Entry Computer Operator Ticketing Executive Customer Support Ground Management Passport Checking Man Management Air Hostess
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Bhopal, Work Experience - Fresher & 2 Years
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhopal
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills Voice Process BPO Customer Support Voice Process
** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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Delivery Boy (Freshers) Bhopal

Instakart Services Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Bhopal
Delivery Management Google Maps Customer Service Smartphone Handling
We are looking for a dedicated and responsible Delivery Boy to join our team in Bhopal. This role involves ensuring timely and accurate delivery of products to our customers while providing excellent service.**Key Responsibilities:**- **Order Pickup:** Collect packages from the designated location in a timely manner to ensure that deliveries can be made on schedule.- **Delivery Coordination:** Deliver items to customers addresses, following designated routes to optimize efficiency and reduce delivery time.- **Customer Interaction:** Communicate politely and clearly with customers upon delivery, addressing any questions or issues they may have.- **Documentation:** Maintain accurate records of deliveries, including collection of cash if required, and ensure all necessary paperwork is completed.- **Product Care:** Handle all items with care to avoid damage during transit, ensuring they arrive in good condition.- **Feedback Collection:** Gather customer feedback post-delivery to help improve service quality and customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and effectively with customers and team members is essential for ensuring a positive delivery experience.- **Time Management:** Must be able to manage time effectively to meet delivery schedules and commitments.- **Attention to Detail:** Careful attention to details is necessary for verifying orders and ensuring accuracy in deliveries.- **Basic Problem-Solving:** Ability to think quickly and solve problems, such as addressing delivery issues or customer concerns.- **Reliability:** Punctuality and responsibility in performing job duties are critical to maintaining trust with customers. Candidates should have completed their 10th grade and be eager to learn in a practical environment. Prior delivery experience is not mandatory, making this a great opportunity for newcomers.
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  • 0 - 3 yrs
  • Female
  • Bhopal
COMPUTER KNOWLEDGE GOOD COMMUNICATION Customer Handling Good Communication Good Communication Skills Customer Management Shop Assistant
As a Customer Consultant in Bhopal, you will play a vital role in providing excellent customer service and support to our clients. This position is suitable for candidates with up to 3 years of experience and requires a minimum education of 12th grade.**Key Responsibilities:**- **Engage with Customers**: You will interact directly with customers to understand their needs and provide tailored solutions, ensuring they have a positive experience.- **Handle Inquiries**: Respond to customer questions and concerns promptly, providing accurate information and resolving issues to maintain satisfaction.- **Process Orders**: Assist customers in placing orders, updating them on order status, and ensuring the accuracy of their requests to streamline their experience.- **Maintain Records**: Keep accurate records of customer interactions, feedback, and transactions to help improve service quality and address recurring issues.- **Collaborate with Team Members**: Work closely with colleagues to ensure a cohesive approach to customer service and to share insights that can help improve processes.**Required Skills and Expectations:**We are looking for a female candidate with strong communication skills and a friendly demeanor. You should be able to listen actively and respond effectively to customer needs. Basic computer skills are essential for managing records and handling inquiries. A positive attitude and the ability to work in a team are important, as well as a willingness to learn and adapt to new challenges. Being punctual and reliable in your work routine is also expected.
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  • Fresher
  • 5.5 Lac/Yr
  • Bhopal
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for dedicated and responsible individuals to join our team as Ground Staff. This is a full-time role based in Bhopal, suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers with check-in processes, ensuring they have all necessary documentation and information.- **Baggage Handling:** Manage and transport luggage, ensuring all baggage is safely loaded and unloaded from aircraft.- **Safety Compliance:** Follow safety regulations and procedures to maintain a clean and secure environment for passengers and staff.- **Information Dissemination:** Provide accurate information to passengers regarding flight schedules, boarding procedures, and other inquiries.- **Coordination with Teams:** Work closely with other ground staff members and departments to ensure smooth operations at the airport.**Required Skills and Expectations:**- Strong communication skills: You must be able to interact clearly and politely with passengers and colleagues.- Team player: Cooperation with fellow staff is essential to ensure efficient service.- Attention to detail: You should carefully follow procedures and instructions to ensure the safety and satisfaction of all passengers.- Physical fitness: The role involves lifting luggage and standing for long periods, requiring a good level of physical stamina.- Willingness to learn: As a fresher, you should be open to training and developing your skills in the aviation industry.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Gulmohar Bhopal
Receptionist Activities Customer Communication Office Work Front Office Computer Skills Convincing Power Telephone Handling
We are looking for a friendly and organized Office Receptionist to join our team in Gulmohar. The ideal candidate will be the first point of contact for visitors and callers, creating a positive impression of our company.**Key Responsibilities:**- **Greeting Visitors**: Welcome guests and clients warmly as they enter the office, ensuring they feel comfortable and attended to.- **Answering Phone Calls**: Manage incoming calls, providing accurate information and directing calls to the appropriate staff members.- **Managing Appointments**: Schedule and coordinate appointments for staff members, ensuring efficient use of time for meetings and visits.- **Handling Correspondence**: Receive and sort incoming mail and packages, distributing them to the appropriate departments timely.- **Maintaining Office Supplies**: Monitor and order office supplies as needed, ensuring a well-stocked and organized workspace.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are essential for interacting with visitors and answering phones effectively.- **Organizational Abilities**: The candidate should be organized, able to manage multiple tasks efficiently while maintaining a clean and well-arranged front desk area.- **Basic Computer Knowledge**: Familiarity with basic computer operations and software for managing appointments and correspondence is necessary.- **Professional Appearance**: A polished and professional appearance is expected, as this role represents the company to visitors.- **Team Player**: A willingness to assist team members and collaborate with colleagues is important for a smooth office operation.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hoshangabad Road Bhopal
Customer Care Customer Support Customer Service
1. Handle customer queries via calls, chats, or emails in a professional manner2. Provide accurate information and resolve customer issues promptly3. Maintain records of interactions and ensure customer satisfaction
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  • Fresher
  • 1.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Support Customer Service Customer Care Customer Management Customer Handling Customer Communication
- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.
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  • 0 - 2 yrs
  • Ayodhya Bypass Bhopal
Food Delivery Good Communication Customer Management Problem Solving Drive Bike Navigation Skills Service Delivery
Job description:We are looking for an energetic, reliable, and punctual Delivery Executive to join our team. The primary responsibility of this role is to pick up items (documents, packages, food, or grocery) from specified locations (warehouses, stores) and deliver them to customers within a designated area safely and on time. You will be the face of our company, ensuring high customer satisfaction through professional, friendly service.Key ResponsibilitiesPick & Deliver: Receive orders via the company app, pick up items from the designated location, and deliver them directly to the customer's doorstep.Route Optimization: Utilize GPS or local knowledge to determine the fastest, most efficient route to avoid traffic and delays.Safe Handling: Handle all packages, food, or products with care to prevent damage during transit.Verification & Documentation: Verify customer details, obtain electronic or physical signatures, and update the delivery status on the app immediately after delivery.Cash/Payment Handling: Collect cash on delivery (COD) or confirm digital payments from customers when necessary.Vehicle Maintenance: Keep your vehicle (bike/scooter) clean, fueled, and in good working condition.Customer Service: Provide professional assistance, answer customer queries, and handle complaints politely.Requirements & QualificationsValid License: A valid two-wheeler (or four-wheeler, depending on role) driving license is mandatory.Vehicle: Must own a two-wheeler with valid Registration Certificate (RC) and insurance.Smartphone: A functional Android/iOS smartphone with an active internet connection.Local Knowledge: Sound knowledge of local roads, routes, and areas within Bhopal.Skills: Good communication skills in the local language.Experience: Prior experience as a delivery boy is preferred but not mandatory (freshers are welcome).Working ConditionsThis is a field job requiring significant time driving on the road.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person
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  • Fresher
  • 1.8 Lac/Yr
  • Hoshangabad Road Bhopal
Good Communication Skills Problem Solving Basic Computers Customer Guidance BPO Operations Customer Relationship BPO
[12:30 pm, 10/2/2026] HR JASLIN: We're Urgently HiringCompany : Magnum Group Job Role: Customer support associate - Bhopal location (Telecollection M.pocket)Designation: Customer support associate Salary: 15282 CTC (+ PF and ESIC)In-hand: 11470 TotalIncentive upto 10kJob Description Minimum education qualification should be 12th Pass Hindi communication skill Male/Female both can apply.. Candidate Should Be Flexible With Window ( 9 Hours) ( 8am-5pm; 9am-6pm; 10am-7pm)Job Location - Magnum Group 1st floor Ashima mall Hoshangabad Road BhopalRegards* Jaslin Mary HR Magnum Group*Contact- 9329805474HR JASLIN
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Hoshangabad Road Bhopal
Customer Care Cons Customer Guidance Chat Support Customer Relationship
Minimum Education: 12th PassExperience: Freshers & Experienced both can applyAge: 18-30 yearsGender: Both Male & Female allowedSkills Required: Good English & Hindi communication skills, Typing speed: 18-30 WPM (for chat process)Category: Customer Support - BPO / VoiceJob Type: Full-TimeWork Type: Work from OfficeContact: 8982347687Job Types: Full-time, Fresher
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Bhopal
Customer Relationship Customer Care Good Communication
JOB DESCRIPTIONCustomer Care Executive NOONLocation: BhopalQualification: 12th Pass / GraduateExperience: Fresher / Experienced (both can apply)Training: 15 days (5,000 stipend, English)Salary: Fresher 13,000 + 1,000 (Performance Bonus) Experienced 14,000 + 1,000 (Performance Bonus) Skills: English communication Gender: Male/FemaleShift & Days: Rotational shifts (8 hrs + 1 hr break), 6 days workingAdditional: Night shift allowance applicable Incentives + extra pay for candidatesknowing Bengali, Telugu, Kannada, Assamese, Oriya
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Bhopal
Good Communication Customer Service Customer Handling
JOB DESCRIPTIONTelemarketing Executive Lead GenerationRequirements: Minimum 6 months of experience preferred; freshers can also apply Excellent communication skills and good thought process Age limit: Up to 28 years Qualification: Graduate or Undergraduate Working Days: 5.5 days per week Transport: Both-side cab within 30 km radius (no allowance beyond that) Language: No restriction on mother tongue Salary: Up to 30,000 CTC Incentives: Uncapped performance-based incentives
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  • 0 - 1 yrs
  • Bhopal
Customer Relationship Good Communication Skills BPO Voice Customer Support Customer Care Telephone Handling
Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Telugu Customer Relationship Customer Service Customer Support Domestic BPO BPO Voice Telephone Handling Good Communication Skills Kannada Customer Handling
Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills Language preference- Telugu, Kannada Freshers and experienced both can apply.Salary :- 12k To 15kTiming:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal
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  • Fresher
  • 1.8 Lac/Yr
  • Bhopal
Good Communication Skills Domestic BPO Customer Care Customer Support Telephone Handling BPO Voice Tellesales Customer Handling
Urgent requirement for the position below:-CSE (customer support executive) domestic process BPO.Need good communication skills Freshers and experienced both can apply.Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopal
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Bhopal
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Bhopal, India. In this role, you will support airline operations by ensuring a smooth and pleasant experience for passengers at the airport.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers with check-in, boarding, and baggage queries. You will be the first point of contact, helping to make their travel experience enjoyable and stress-free.- **Documentation Verification**: Check passenger tickets and identification to ensure compliance with airline policies. Accuracy is essential in this role to maintain security and efficiency in the terminal.- **Baggage Handling**: Help manage the unloading and loading of baggage and cargo, ensuring that all items are handled safely and efficiently. Your attention to detail is vital to avoid delays.- **Customer Service**: Resolve passenger issues and complaints promptly and courteously. Providing excellent service will enhance our reputation and improve customer satisfaction.Required Skills and Expectations:- **Communication Skills**: You must communicate clearly with passengers and team members, ensuring that everyone understands information and instructions.- **Teamwork**: Collaborating with colleagues is essential for seamless operations, so being a team player is crucial.- **Adaptability**: The airport environment can be fast-paced and unpredictable; therefore, you should be able to adapt to changing situations while maintaining a positive attitude.- **Basic Computer Skills**: Familiarity with computers and basic software will be necessary for tasks such as check-in processing and information retrieval.Candidates with 0 to 2 years of experience and a 12th-grade education are encouraged to apply for this full-time position.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. **Resolve Issues**: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. **Maintain Records**: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. **Provide Product Information**: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. **Collaborate with Teams**: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Housekeeping Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Personality Development Airport Cargo
We are looking for an Airline Customer Service Representative to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and solving problems. You will primarily assist airline passengers and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Help passengers with check-in, boarding procedures, and inquiries about their flights to ensure a smooth travel experience.- **Handle Reservations:** Manage bookings, changes, and cancellations, providing timely and accurate information to passengers.- **Address Complaints:** Listen to passenger concerns and complaints, resolving issues effectively to enhance customer satisfaction.- **Provide Information:** Offer details about flight schedules, fares, and travel policies, ensuring that passengers are well-informed.- **Maintain Records:** Keep accurate records of passenger interactions, transactions, and feedback using company systems.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent spoken and written communication skills to interact effectively with passengers and coworkers.- **Problem-Solving Abilities:** The ability to think on your feet and provide quick solutions to passenger issues is essential.- **Customer-Oriented Attitude:** A friendly and approachable demeanor is important for creating positive experiences for travelers.- **Organizational Skills:** You should be able to manage multiple tasks simultaneously while maintaining accuracy and attention to detail.- **Team Player:** Collaboration with team members and other departments is important to ensure smooth operations. A high school diploma is required, and previous experience in customer service is a plus, but not mandatory.
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