106

Customer Care Job Vacancies in Nagpur

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  • Fresher
  • Nagpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Nagpur. This role is perfect for freshers who have completed their 12th grade and are eager to start their careers in customer service. The position is full-time and offers the flexibility of working from home.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers via calls or chats to assist with questions, concerns, and issues, ensuring a quick and effective resolution.- **Provide Product Information:** Explain the features and benefits of products or services clearly, helping customers understand how they can meet their needs.- **Handle Complaints:** Address customer complaints professionally, striving to resolve issues while maintaining a positive relationship with the customer.- **Document Interactions:** Record details of customer interactions and transactions in our system to keep accurate records and track feedback.- **Follow Up with Customers:** Reach out to customers after their inquiries have been addressed to ensure satisfaction and offer additional assistance if needed.**Required Skills and Expectations:**We are seeking candidates with strong communication skills, both written and verbal, to interact effectively with customers. A good understanding of basic computer applications is essential, as you will be using various software to assist customers. Additionally, candidates should be patient, empathetic, and possess problem-solving skills to handle different customer situations kindly and effectively. Being organized and able to work independently in a home environment is crucial for success in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Nagpur
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
As a Back Office Computer Operator, you will play an essential role in supporting our operations by performing various data entry tasks and managing information from the comfort of your home. This part-time position is ideal for freshers who have completed their 10th grade.Key Responsibilities:- **Data Entry**: You will input and update data in our systems accurately and promptly. Attention to detail is crucial to ensure all information is correct.- **Document Management**: Organizing and maintaining files and documents digitally is important. You will help in ensuring that all paperwork is easily accessible and well-structured.- **Communication**: Collaborating with team members, responding to queries, and assisting in communication with clients or suppliers may be required. Clear communication skills are essential for this role.- **Reporting**: You may need to generate reports based on the data processed. Familiarity with basic report-writing will be beneficial.Required Skills and Expectations:Candidates should have good typing speed and familiarity with basic computer applications like MS Office. A reliable internet connection is necessary for your work. Since you will be working from home, self-discipline and time management are crucial to meet deadlines effectively. A basic understanding of data processing and a willingness to learn will also help you thrive in this role. This opportunity is perfect for those looking to gain experience in an office environment while working remotely.
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Fresher hiring for Sales Coordinator

Infinia Industries Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indora Nagpur
Corporate Sales Service Desk Customer Support Coordination Skills
We are looking for a Sales Coordinator to join our team in Indora. This entry-level position is ideal for recent graduates with a Bachelor of Commerce degree and offers a great opportunity to start a career in sales.**Key Responsibilities:**- **Support Sales Team:** Assist the sales team with daily tasks, including managing schedules and preparing sales materials, to enhance overall productivity.- **Process Orders:** Handle the processing of customer orders while ensuring accuracy in order entry and timely delivery to clients.- **Customer Communication:** Serve as a point of contact for customers, addressing inquiries and providing updates on order status to maintain satisfaction.- **Maintain Records:** Keep accurate records of sales activities, customer interactions, and inventory levels to support effective reporting and decision-making.- **Assist in Reporting:** Help prepare sales reports by collecting data and summarizing findings, which will aid the management in understanding sales trends.**Required Skills and Expectations:**- Recent graduates with a Bachelor of Commerce degree are encouraged to apply. A strong academic background in business is beneficial.- Good communication skills are essential, both verbal and written, to effectively interact with team members and customers.- Strong organizational skills, with the ability to manage multiple tasks simultaneously, are important for ensuring smooth operations.- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is needed for reporting and presentations.- A positive attitude and willingness to learn, along with a team-oriented mindset, are crucial for thriving in this role.
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BPO Telecaller Fresher

Walkke Happy Home

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Nagpur
Communication Customer Support Cold Calling
We are looking for a BPO Telecaller to join our team in Nagpur. This is an entry-level position suitable for candidates with minimal experience. The primary role involves interacting with customers over the phone to provide information, answer queries, and support various telemarketing efforts.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to provide information and support based on their needs.- **Information Gathering:** Collect and confirm customer details in order to maintain accurate records and assist in lead generation.- **Sales Support:** Promote and sell our products and services, aiming to meet or exceed sales targets through effective communication techniques.- **Query Resolution:** Address customer complaints and queries, ensuring quick and effective solutions to enhance customer satisfaction.- **Data Entry:** Accurately input customer information and interaction details into the company's database.- **Follow-Up:** Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.**Required Skills and Expectations:**Candidates should be 12th Pass with excellent communication skills in English and Hindi (or local languages). A pleasant voice and a friendly demeanor are essential to engage effectively with customers. Candidates should be open-minded, eager to learn, and able to work in a fast-paced environment. Strong listening skills and the ability to handle customer queries patiently are crucial. Basic computer proficiency is a must, along with a willingness to work in an office setting during regular working hours.
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Online For Food Delivery Boys Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 6 yrs
  • Nagpur
Drive Bike Food Delivery Navigation Skills Problem Solving Customer Management Service Delivery Quick Learner Good Communication
We are looking for dedicated Food Delivery Boys to join our team in Nagpur. This full-time role is ideal for individuals who are eager to provide excellent service in food delivery and enjoy being active.Key Responsibilities:- **Timely Deliveries**: You will collect food orders from our partners and ensure they are delivered to customers on time, maintaining the highest service standards.- **Order Accuracy**: Carefully check each order before leaving the outlet to make sure that the right items are being delivered to the right address.- **Customer Interaction**: Be professional and polite when interacting with customers, ensuring a positive delivery experience.- **Payment Handling**: Accept payments from customers if necessary and provide the correct change, maintaining accuracy in transactions.- **Route Planning**: Use navigation tools to choose efficient routes for deliveries, helping to reduce delivery times.- **Vehicle Maintenance**: Ensure your delivery vehicle is clean and well-maintained for safe and reliable transportation.Required Skills and Expectations:Candidates should be male, have completed at least 12th grade, and possess a valid drivers license. While experience is not mandatory, a willingness to learn and a positive attitude are essential. You should be physically fit to carry food parcels and enthusiastic about providing exceptional customer service. Strong communication skills will enhance your interactions with customers and team members. You should also be comfortable working from an office location in Nagpur.
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Congress Nagar Nagpur
Outbound Calling Customer Support English Language Customer Service Outbound Sales Customer Relationship
Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline
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Relationship Officer - Full Time

Recruitnest Consulting Pvt Ltd

  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Nagpur
BFSI Home Loans Housing Loan Direct Market Sourcing Negotiation Skills Customer Relationship Interpersonal Skills Loan Against Property Team Management Skills Customer Service
Job Title: Relationship Officer MSME / LAP / Housing LoanDepartment: Sales AssetsFunction: MSME / Loan Against Property / Housing LoanGrade: Executive / Senior Executive / Assistant Manager ILocation: As per branch requirementReporting To: Sales ManagerJob SummaryThe Relationship Officer will be responsible for quality customer acquisition as per the product bouquet of the business. The role requires strict adherence to bank processes and policies while maintaining strong customer relationships and coordination with internal teams.Key ResponsibilitiesSource loan clients in line with business plans and monthly targets.Handle Direct Market Sourcing (DST model).Manage MSME Loans, Loan Against Property (LAP), and Housing Loan products.Ensure proper documentation and file processing.Maintain strict credit discipline and ensure zero default in recovery.Monitor loan portfolio through utilization checks and regular visits.Ensure compliance with policies, procedures, and practices.Maintain accurate and timely reporting.Address customer queries and ensure customer satisfaction.Complete loan contracts by explaining terms, collecting signatures, and processing required formalities.Perform any additional tasks assigned by management.Eligibility CriteriaFor RO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (LAP).Must have experience in secured business loans.Exposure to Affordable MSME / Affordable LAP is mandatory.Experience in Direct Market Sourcing required.For RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Exposure to Affordable Housing Loan segment is mandatory.Experience in Direct Market Sourcing required.Important NotesAvoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Minimum 1 year relevant experience with proper relieving letter required.Employment gap should not exceed 4 months.Candidate must join at similar CTC.Maximum age: 30 years.CIBIL score should be 700 or above.Salary & BenefitsSalary up to 25,000 per month (based on experience and last CTC).Fuel AllowanceMediclaimTerm InsuranceQualificationGraduate in any stream (mandatory).23 years relevant experience in BFSI domain preferred.Documents Required at InterviewAadhaar Card & PAN Card copyLast 3 months payslips / latest increment letterOffer letter of current organizationExperience letter & relieving letter of previous organization
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Telecaller || Freshers & Experienced

Impulse CET Institutions Pvt. Ltd.

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nagpur
Microsoft Office Customer Service Basic Computer Skills Customer Focus Tele Caller
A Telecaller is responsible for initiating outbound calls or handling inbound inquiries to promote products/services, generate leads, and maintain customer relationships. They work in sales or support, requiring excellent verbal communication, persuasion skills, and the ability to meet daily/monthly targets while updating customer data in CRM systems. Key ResponsibilitiesOutbound Calling: Proactively calling prospective customers to introduce products, services, or special offers.Lead Generation/Sales: Persuading customers to buy, sign up, or schedule appointments, often working against specific targets.
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  • 2 - 5 yrs
  • Mankapur Nagpur
Administrative Tasks Listening Skills Professionalism Customer Service
We are looking for a Receptionist Cum Telecaller to join our team in Mankapur, Nagpur. The ideal candidate should have 2-5 years of experience and at least a 12th pass qualification.Key Responsibilities:- Greeting visitors and answering phone calls in a professional and friendly manner.- Handling customer inquiries and providing information about products or services offered.- Managing and updating client database with accurate information.- Making outbound calls to follow up with potential leads and schedule appointments.Required Skills:- Excellent communication skills and a pleasant personality.- Proficiency in using phone systems and basic computer knowledge.- Ability to multitask and prioritize tasks effectively.- Strong organizational skills and attention to detail.- Prior experience in a similar role will be an advantage.We are looking for a dedicated individual who can efficiently manage reception duties while also handling telecalling responsibilities. If you meet the qualifications and can thrive in a fast-paced environment, we encourage you to apply.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Nagpur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager is responsible for overseeing all operations at the airport in Nagpur, India. This includes managing staff, ensuring safety and security protocols are followed, and coordinating with airlines and other airport stakeholders. The Airport Manager is also responsible for budgeting, customer service, and maintaining regulatory compliance.Key Responsibilities:1. Supervise airport staff and ensure efficient operations2. Implement safety and security measures to protect passengers and property3. Coordinate with airlines, vendors, and government agencies to ensure smooth operations4. Develop and manage budgets for various airport functions5. Provide excellent customer service to passengers and stakeholders6. Ensure compliance with all aviation regulations and guidelinesRequired Skills and Expectations:- Strong leadership and communication skills- Ability to multitask and problem solve in a fast-paced environment- Knowledge of airport operations and regulations- Experience in budget management and staff supervision- Flexibility to work irregular hours as needed- High attention to detail and commitment to safety and security.
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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Nagpur
Customer Relationship Receptionist Activities Telephone Handling Office Work Computer Skills Front Desk Front Office
Visitor Management: Greet and welcome visitors, offer refreshments, issue badges, and direct them to the right person.Communication: Answer, screen, and forward incoming calls, take messages, and manage emails/correspondence.Scheduling: Manage calendars, book meeting rooms, and schedule appointments for staff.Mail & Deliveries: Receive, sort, and distribute incoming mail and packages, and arrange courier services.Administrative Support: Perform filing, data entry, photocopying, and assist other departments with clerical tasks.Office Upkeep: Maintain a clean, tidy, and organized reception area, and monitor/order office supplies.Security: Monitor logbooks, control access, and follow safety procedures. Essential Skills:communication (verbal & written) and interpersonal skills.Excellent organizational and multitasking abilities.Proficiency in Microsoft Office Suite (Word, Outlook, Excel).Professional attitude, appearance, and customer service focus.Ability to handle confidential information and work proactively
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  • Fresher
  • 4.5 Lac/Yr
  • Nagpur
Airport Ticketing Aviation Ground Staff Activities Customer Service
The Airport Executive role in Nagpur is a great opportunity for freshers who have completed their 10th grade education. As an Airport Executive, your key responsibilities will include assisting passengers at the airport, handling luggage, checking boarding passes, and ensuring the smooth flow of operations. You will also be responsible for providing excellent customer service and assisting with any inquiries or issues that may arise. Strong communication skills, a willingness to learn, and a friendly demeanor are essential for success in this role. The ability to work in a fast-paced environment and work well within a team is also important. If you are looking to kickstart your career in the aviation industry and are passionate about providing exceptional service to travelers, this role is perfect for you.
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Receptionist Fresher (Female)

Recruitlogy staffing solutions

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Sadar Nagpur
Customer Care Assistant Front Desk Telephone Handling
Job position :- Receptionist Vacancy:- 1 Education:- graduation Experience:- 1yrLocation :- Sadar Nagpur Role responsibility You have to handle the customer You have to tell them your gym plan.Managing data is about the customerYou should know about yoga,
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Delivery Boy Jobs For Freshers - Nagpur

Ruralytics India Private Limited Company

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Nagpur
Delivery Excellence Customer Service Delivery
Weekly salary provide in delivery boy partner
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Manish Nagar Nagpur
Air Ticketing Travel Sales Customer Care Travel Coordination
As a Travel Executive, you will be responsible for managing client inquiries, creating travel itineraries, and ensuring smooth travel experiences for our customers. Your role will involve handling bookings, coordinating logistics, and providing excellent customer service throughout the customers journey.Key Responsibilities: Handle customer inquiries via email, phone, and in-person, offering advice on travel destinations, tour packages, and services. Create personalized travel itineraries and tour plans according to customer preferences. Assist with bookings for flights, accommodations, transport, and other travel-related services. Coordinate with suppliers, partners, and vendors (hotels, transport companies, tour guides, etc.) to ensure seamless travel experiences. Ensure timely payment collections and manage refunds or cancellations as needed. Provide pre-travel guidance and post-travel support to clients. Monitor and handle any issues that may arise during tours, providing prompt solutions. Stay updated on travel trends, destination information, and local regulations to offer the best advice to clients. Assist with marketing efforts by providing input on content related to travel experiences and offers. Maintain accurate records of bookings, expenses, and customer feedback.Requirements: Previous experience in travel planning, bookings, or customer service (preferred). Strong communication and interpersonal skills. Ability to multitask and handle multiple clients and bookings efficiently. Knowledge of domestic and international destinations. Proficiency in booking software and Microsoft Office (Excel, Word, etc.). Attention to detail and problem-solving skills. A passion for travel and willingness to learn about new destinations.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Nagpur
Counter Sale Includes Guidelines For Customer Service Food Safety and Hygiene Daily Operations Like Opening and Closing Inventory Management and Equipment Cleaning
Hiring for 12 Counter Staff Jobs in Nagpur for Freshers,Required Educational Qualification is : 10th Pass with Good knowledge in Counter Sale, includes guidelines for customer service, food safety and hygiene, daily operations like opening and closing, inventory management, and equipment cleaning etc.
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Looking For Shop Helper

Jai Shankar Kirana

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Khamla Nagpur
Customer Handling
should have good Communication skill
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Mihan Nagpur
Customer Care BPO Voice Domestic BPO Customer Relationship Customer Handling Good Communication Skills Customer Support
Rotational ShiftsBoth way Cab facility available Qualification - 12th pass and aboveNote - (Only Walkin Interviews Available)Roles and Responsibilities1.Provide exceptional service via voice calls, promptly addressing inquiries and issues.2. Manage high volumes of calls with professionalism and efficiency.3. Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4. Ensure clear, empathetic communication, making customers feel supported.5.Continuously improve retention processes based on feedback and performance data. (As required)6.Achieve and exceed sales targets through effective communication and persuasion. (As required
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Air Hostess Customer Care Communication Adaptability Safety and Emergency Procedures Teamwork Physical Fitness Ground Staff Cabin Crew Flight Attendant
Job Description:An Air Hostess plays a crucial role in ensuring the safety and comfort of airline passengers. They are responsible for providing excellent customer care, ensuring that all passengers have a pleasant and comfortable flight experience. Air Hostesses must have excellent communication skills and be able to adapt quickly to changing situations, such as emergencies or unexpected delays. They must also be knowledgeable about safety and emergency procedures and be able to think quickly on their feet in case of any emergency situations.
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Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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Air Ticketing Executive Airport Staff Airport Representative Ground Staff Front Desk Executive Passport Checking Staff Customer Relation Associate Airport Executive Cabin Crew Air Traffic Controller Airport Operation Customer Support
We are looking for 39 Urgent Hiring for Air Ticketing Executive at Airports Posts in Belagavi, Mangalore, Kannur, Indore, Pune, Nagpur, Imphal, Dimapur, Rourkela, Jaipur, with deep knowledge in Air Ticketing Executive, Airport Staff, Airport Representative, Ground Staff, Front Desk Executive, Passport Checking Staff, Customer Relation Associate, Airport Executive, Cabin Crew, Air Traffic Controller, Airport Operation, Customer Support and Required Educational Qualification is : Higher Secondary, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree.
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