Hiring Fresher / Customer Care Executive / 12th Pass

We are seeking a Customer Care Executive to join our team. This full-time position is suitable for freshers and requires a 12th-grade pass. The role is work-from-home, providing you the flexibility to assist customers from the comfort of your own space.

Key Responsibilities:

1. **Answering Customer Inquiries:** You will respond to customer questions via phone, email, or chat, ensuring they receive timely and accurate information.

2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions. You will need to handle complaints in a professional manner.

3. **Maintaining Customer Records:** You will keep detailed records of customer interactions and transactions, ensuring that all information is up to date and accurate.

4. **Providing Product Support:** You will assist customers by providing information about products and services, helping them make informed decisions.

5. **Following Up with Customers:** After resolving issues or providing assistance, you will reach out to customers to ensure they are satisfied with the service they received.

Required Skills and Expectations:

Candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. You should possess good problem-solving skills to handle various customer inquiries efficiently. A friendly and patient attitude is essential, as this role involves dealing with diverse customer personalities. Familiarity with basic computer usage and a stable internet connection are necessary for this work-from-home position.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home