Hiring Fresher - Customer Representative - Bhopal

Key Responsibilities

Customer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.

Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.

Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.

Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.

Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key Skills & Competencies

Strong verbal and written communication skills.

Active listening and empathetic problem-solving ability.

Customer relationship management and handling skills.

Ability to multi-task, prioritize, and manage time effectively.

Basic computer literacy and keyboard proficiency.

Requirements & Qualifications

Education: Minimum 12th Pass / Higher Secondary (Graduation preferred).

Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.

Language: Proficiency in English and Hindi (or local language).

Work Type: Full Time (Work from Office).

• Experience

  0 - 2 Years

• No. of Openings

  300

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  B206, Premier Orchard, Behind Peoples Mall, Peoples , Huzur, Bhopal- 462037, Madhya Pradesh