200

Client Executive Fresher Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Business Development Client Management Client Development Executive Assistant Sales
Position: Business Development AssociateIndustry: Recruitment & StaffingLocation: Noida (Work from Office)Experience: FresherQualification: MBA/PGDM (Marketing) or Graduate with Marketing/Sales specializationPosition OverviewAPTO Management Services is looking for enthusiastic and ambitious Business Development Associates to join our Recruitment & Staffing team. This role is ideal for fresh graduates who are passionate about sales, client acquisition, and building long-term business relationships within the HR consulting and recruitment industry.Key ResponsibilitiesIdentify and generate new business opportunities through cold calling, LinkedIn, email campaigns, and networking.Connect with HR Heads, Talent Acquisition Managers, and Business Leaders to understand their hiring requirements.Schedule meetings and presentations with prospective clients.Promote recruitment, executive search, and staffing services.Build and maintain strong relationships with existing and potential clients.Prepare proposals, presentations, and commercial documents.Maintain CRM records and sales activity reports.Coordinate with the recruitment team to ensure timely delivery of client requirements.Achieve monthly business development targets and contribute to organizational growth.Eligibility CriteriaMBA/PGDM (Marketing) or Graduate with a Marketing/Sales specialization.Must have completed at least one internship in Business Development, Marketing, or Sales within the Recruitment, Staffing, HR Consulting, or any Service Industry.Excellent verbal and written communication skills.Strong presentation and negotiation skills.Basic knowledge of LinkedIn, MS Office, and CRM tools is preferred.Self-motivated, target-driven, and eager to build a career in B2B sales.Desired Candidate ProfileExcellent communication and interpersonal skills.Confident in interacting with senior professionals and corporate clients.Positive attitude with a willingness to learn.Strong analytical and problem-solving abilities.Immediate joiners will be preferred.Interested CandidatesPlease share your updated CV along with a recent passport-size photograph and the following details:Current CompanyCurrent DesignationTotal ExperienceCurrent CTCExpected CTCNotice PeriodCurrent LocationWillingness to Travel (Yes/No) Work Mode: Work from Office (Noida) Email: info@aptoservices.com Contact: +91 99585 77165
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Sector 142 Noida
Communication Skills Leadership Negotiation Client Coordinator Sales Process Real Estate Real Estate Sales
# Job Title: Real Estate Sales Executive**Location:** Noida (Work from Office + Field Visits)## Job SummaryWe are looking for a dynamic and target-driven Real Estate Sales Executive to join our team. The ideal candidate will be responsible for generating leads, understanding client requirements, conducting property site visits, and closing sales while delivering an excellent customer experience.## Key Responsibilities* Handle inbound and outbound sales leads.* Understand clients' property requirements and recommend suitable options.* Schedule and conduct property site visits.* Explain project details, pricing, payment plans, and investment opportunities.* Build and maintain strong relationships with clients.* Follow up with prospects and convert them into successful sales.* Maintain accurate records of leads and customer interactions in the CRM.* Achieve monthly sales targets and contribute to business growth.* Stay updated on market trends and company projects.## Eligibility* Graduate in any discipline.* Freshers with excellent communication skills are welcome. Experienced candidates in Sales, Real Estate, BFSI, Insurance, or B2C Sales are preferred.* Strong communication, negotiation, and presentation skills.* Self-motivated, target-oriented, and customer-focused.* Comfortable with both office work and field/site visits.## What We Offer* Fixed Salary + Attractive Incentives* Career Growth Opportunities* Professional Training & Development* Supportive and Performance-Driven Work Environment
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Vaishali Sector 1 Ghaziabad
Construction Project Manager Project Planning Site Supervision Construction Project Execution Construction Civil Construction Building Construction Construction Safety Construction Contracts Construction Coordination Budget Management Building Codes Contract Negotiation Civil Engineering Construction Supervision Cost Estimation Quality Control Client Communication Site Inspections Structural Design Project Management Permitting Environmental Regulations Surveying Project
We are seeking a dedicated Executive Civil Engineer to join our team in Vaishali Sector 1, Ghaziabad . This role is ideal for recent graduates or those with up to six years of experience in civil engineering.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERREDKey Responsibilities:1. **Project Design**: You will assist in the design of civil engineering projects, ensuring they meet technical specifications and safety regulations.2. **Site Supervision**: You will oversee construction sites, ensuring that work is carried out according to plans and quality standards.3. **Collaboration**: You will work closely with architects, contractors, and other engineers to coordinate project activities and address challenges.4. **Quality Control**: Regularly inspect materials and workmanship on site to ensure compliance with project standards.5. **Documentation**: You will maintain accurate records of project progress, including reports and daily logs, ensuring complete transparency and accountability.Required Skills and Expectations:Candidates should possess a degree in civil engineering and preferably have experience in construction or project management. Strong analytical skills and attention to detail are essential for evaluating projects effectively. Good communication skills are necessary for collaborating with team members and stakeholders. The ideal candidate should be proactive, able to work under pressure, and committed to delivering high-quality results on time. Flexibility and a willingness to learn new technologies in civil engineering will be crucial to your success in this role.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERRED
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Noida Sector 45
Corporate Sales Communication Client Management Team Building Business Growth CRM Sales Convincing Power Sales Communication Skills
We are looking for a motivated Sales Executive to join our team in Sector 45. This is a full-time position suitable for individuals who have recently completed their 12th grade and are eager to start their career in sales. You will play a key role in driving sales and building strong customer relationships.**Key Responsibilities:**- **Customer Engagement:** Actively connect with potential clients to understand their needs and provide solutions to meet those needs. This helps in building trust and encouraging purchases.- **Product Knowledge:** Learn about our products and services to effectively communicate their benefits to customers. Having a thorough understanding will enable you to answer questions and address concerns confidently.- **Sales Targets:** Meet and strive to exceed monthly sales targets. This involves tracking your progress and working strategically to achieve the desired outcomes.- **Lead Generation:** Identify and pursue new leads through various channels. Finding potential customers is essential for expanding our market reach.- **Feedback Collection:** Gather feedback from clients to identify areas for improvement in products and services. This information is vital for enhancing customer satisfaction.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to connect effectively with customers. Being self-motivated and competitive will help you thrive in a sales environment. A basic understanding of sales principles is a plus, but a willingness to learn is the most important. You should also be able to work well in a team and adapt to different customer personalities.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Vishwas Nagar Delhi
Telesales Executive Educational Sales Lead Generation Client Counselling
As an Education Counsellor located in Vishwas Nagar, Delhi, you will guide students in making informed decisions about their education paths. This role is ideal for recent graduates with a passion for helping others. Key Responsibilities:1. **Student Guidance**: Assist students in understanding their educational options, including courses and programs that align with their career goals. This involves one-on-one meetings and group sessions to provide detailed information.2. **Career Counseling**: Help students identify their strengths and interests, suggesting suitable career paths and courses. You will facilitate tests and assessments to evaluate their skills.3. **Information Sessions**: Organize and conduct informational workshops on various educational opportunities, including scholarships and admissions. This helps students gain clarity and confidence in their choices.4. **Application Support**: Provide assistance with the application process for universities and courses, ensuring students complete all required paperwork accurately and on time.5. **Follow-Up**: Maintain contact with students post-counseling to track their progress and offer further guidance, ensuring they stay on the right path towards their educational goals.Required Skills and Expectations:Applicants should have excellent communication and interpersonal skills to build rapport with students and their families. A proactive approach to problem-solving is essential, along with a genuine interest in student success. Strong organizational skills are necessary for managing multiple cases at once. The ideal candidate is a motivated individual who is eager to learn and adapt in a fast-paced environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Corporate Sales Direct Sales B2B Sales Field Sales Lead Generation Marketing Communication Cross Selling Banking Sales Client Acquisition Sales Business Development Revenue Generation
*Tellecalling (Daily Connection with 50-100 vlients over call)*Lead generation through cold calling *closing deals with negotiation of deal documents collection and fixing meeting with the client for business loan.
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Jobs by Popular Location

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Sector 7 Faridabad
Good Communication Client Counselling Basic Computer Outbound Calling Customer Care BPO Operations Domestic BPO BPO Non Voice Outbound Sales BPO BPO Sales
We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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Fresher - Looking For Sales Marketing Executive

Thinkapace Consulting India Pvt Ltd

  • 0 - 1 yrs
  • Noida Sector 132B
Good Communication Skills Client Relationship Lead Generation Requirement Gathering Presentation Skills Convincing Power B2B Sales Cold Calling
- Develop and implement sales and marketing strategies: The Sales Marketing Executive will be responsible for creating and executing effective sales and marketing plans to meet company goals and targets.- Identify and target new clients: The role involves identifying potential clients and developing strategies to reach out to them, in addition to maintaining relationships with existing clients.- Conduct market research: The Sales Marketing Executive will be expected to gather and analyze market trends, competitor activities, and customer preferences to inform business decisions.- Attend networking events: Building relationships with potential clients, partners, and industry professionals through networking events is a key part of the role.- Create promotional materials: Designing and producing marketing materials such as brochures, presentations, and social media content to promote products or services.Required Skills and Expectations:- Strong communication skills: The ideal candidate must have excellent written and verbal communication skills to effectively interact with clients and colleagues.- Ability to work independently: The Sales Marketing Executive should be self-motivated and able to work efficiently with minimum supervision.- Basic knowledge of sales and marketing principles: While prior experience is not required, understanding fundamental sales and marketing concepts would be beneficial.- Proficiency in Microsoft Office and other relevant software: The candidate should be familiar with programs like Excel, PowerPoint, and CRM systems to create reports and presentations.
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  • 0 - 2 yrs
  • Female
  • Greater Faridabad
Good Communication & Client-handling Skills Basic Computer and Database Knowledge Coordination & Multitasking Ability Interest in Marketing & Digital Marketing Presentable Proactive & Quick Learner Social Media Marketing
Job Description Executive (Operations & Marketing)Mind Melders is looking for a confident female candidate to handle client interaction, manage databases, support social media and digital marketing activities, assist in coordination and shoots, and work closely with the team on daily operations. Location: Greater Faridabad, Sec 81 Apply at: info@mind-melders.com
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  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Gurgaon
B2B Sales Account Management Key Account Client Onboarding Ad Sales
Experience: 1. Experience in handling large accounts and/or categories 2. Bachelor's degree in business, marketing or related field. 3. Help scale the Online D2C / Fashion category at magicpin 4. Manage relationships with national brands such as Myntra, OYO, Tata Cliq etc. and build demand for these brands in the magicpin user base, as well as developing other revenue streams 5. Own and deliver revenue targets for the accounts 6. Plan and execute marketing/promotion campaigns for brands 7. Own all the operations within the account and coordinate with internal & external stakeholders to ensure proper functioning 8. Align on and deliver key success parameters for clients and handle complete client engagement 9. Develop innovative methods to drive demand and execute them end-to-end
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Inside Sales Executive - Freshers

Muds Management Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Inside Sales Convincing Power Good Communication Skills Sales Target Pressure Handling Customer Communication Sales Problem Solving Cold Calling Negotiation Skills Client Management
Lead Engagement : Handle inside sales through the provided leads. Conduct cold calling, email outreach, and follow-ups to qualify and convert leads into sales. Customer Understanding & Solution Selling : Understand customer pain points and offer tailored solutions. Craft compelling, unique selling propositions to drive engagement.Sales Processes: Prospect, qualify, and manage leads. Create deal proposals and ensure timely follow-up to closure. Upsell and cross-sell products/services to existing clients based on their needs.Support & Coordination : Provide pre-sales support to the sales and marketing teams. Assist in finding, winning, and renewing customers. Promote company products/services across geographies.Tracking & Reporting: Maintain accurate records of sales, revenue, and invoices. Monitor sales progress and provide reports to stakeholders.
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Management Trainee Finance Jobs For Freshers - Ghaziabad

Dimension Financial Solutions Pvt. Ltd.

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Mutual Fund Sales B2B Sales Sales Lead Generation Client Management Finance Sales Executive Cold Calling
Develop and strengthen relationships with both existing and potentialclients within the financial services sector.Assess client requirements and deliver customized financial solutions.Drive sales and meet business development goals through the promotionof financial products and services.Serve as the primary liaison for clients, ensuring timely resolution oftheir queries and concerns.Coordinate with internal departments to guarantee smooth and efficientexecution of client requests.Identify and capitalize on opportunities for cross-selling and up-sellingrelevant financial offerings.Stay informed about industry trends, market dynamics, and competitoractivities.Participate in client meetings and coordinate effectively to maintainstrong engagement and trust.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Noida Sector 63
Payment Followup CRM Client Servicing
Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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  • 0 - 4 yrs
  • Female
  • Greater Noida
MS Office Client Management Communication
Key Responsibilities:1. Develop and maintain relationships with clients: The Business Development Executive will be responsible for establishing and nurturing relationships with potential and existing clients to drive business growth.2. Identify new business opportunities: The candidate will be required to research and identify new business opportunities in the market, including potential partnerships and collaborations.3. Generate leads and follow up: The role involves generating leads through various channels and following up with potential clients to convert them into customers.4. Prepare proposals and presentations: The candidate will be expected to prepare proposals and presentations for clients, showcasing the company's products and services effectively.5. Achieve sales targets: The Business Development Executive will have sales targets to meet and will be responsible for achieving and surpassing them.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with clients and team members.2. Client management: Experience in managing client relationships and understanding their needs and preferences.3. Proficiency in MS Office: The candidate should be proficient in using MS Office tools like Word, Excel, and PowerPoint for preparing reports, presentations, and proposals.4. Self-motivated and target-driven: The candidate should be self-motivated, enthusiastic, and driven to achieve sales targets within the given timeframe.5. MBA/PGDM: The candidate should have a degree in Business Administration or a related field to have a strong foundation in business development strategies.
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  • 0 - 4 yrs
  • Female
  • Delhi
Communication Client Support Executive
Were Hiring Work From Home Opportunity Company: Pearlvista Private LimitedRole: Client Support ExecutiveMonthly Pay: 10,000Work Mode: Work From HomeWorking Hours: 9 hours a dayWeekly Off: 1 dayRequirements: Your own laptop A dual-SIM mobile phone We will provide a SIM with internetWhat youll do: Call clients who registered for the Pearl Farming Clarification Webinar Confirm their registration Explain why attending the webinar helps Answer basic questions For clients opting for our two-day offline course (about 3 weeks after the webinar), guide them on nearby stay and travel options. No booking work is involved. Update all work in an online Excel sheetAbout Us:Pearlvista works in freshwater aquaculture pearl cultivation and conducts webinars and training programs across India.If youre interested, share: Full Name Place A recent clear photo (not a passport photo)
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Field Sales Client Handling Experience Cold Calling
Key Responsibilities Lead Generation & Channel Partner/Client EngagementIdentify prospective channel partners/buyers, build and manage lead pipelines, and execute follow-ups on leads to foster engagement and convert prospects into site visits Relationship BuildingConduct property visits, share product knowledge with channel partners/clients, and build long-term relationships Market Awareness & ReportingStay updated on local real estate trends, pricing, and competition. Prepare and submit periodic sales reports to management. Ability and mindset to work in ERP and daily updation on ERPQualifications & Skills Experience: Minimum 6 months in real estate sales or a closely related role with proven performance. Education: Bachelors degree in Business, Marketing, Real Estate, or a related discipline preferred. Competencies:o Excellent communication and interpersonal skills.o Proficiency in CRM systems, MS Office, and basic understanding around Gurgaon Real Estate market.o Self-motivated, customer-focused, and results-driven. Mobility Requirement: Must have personal transport (car/motorbike) and valid drivers license; comfortable traveling across multiple locations in and around Gurgaon.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling Direct Sales Lead Generation Problem Solving Cold Calling Negotiation Skills Inside Sales Sales Process Upselling Sales Client Servicing Customer Relationship Pressure Handling Customer Communication Client Management Inside Sales Executive Inside Sales Associate Inside Sales Representative Agency Sales
COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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